酒店回复: Hi Dylan,I am not sure how many platforms you are going to use to attempt to run us down. But again, I will attempt to explain why we trespassed you from our property.You were asked to leave our property for the safety of our guests as well as staff. You gave us and the security company reason to believe this was the best outcome based on comments you made to staff on more than one occasion during your stay. Then, when we went to clean the room we discovered you had a cat in our room when you signed a registration form that we are a no pet property, the room was trashed and had to be taken down for a deep clean. Beyond that I still authorized a refund through your third party booking company for the second night. Whatever refund you are confused about as I explained to you did not come from us. You booked and paid direct through a third party booking company and any refund provided was by them directly, not us. I hope this helps clear any confustion you may still have.
隔音不好,还有烟味,两晚没有休息好,睡久了腰也不舒服。可能下次不会再来了。唯一满意的是早餐包,如果有温水供应就好了,热水的味道有点重。在当地属于廉价酒店。
我对这家豪生酒店赞不绝口。工作人员非常棒,还提供额外的自制曲奇。房间干净,新装修过。早餐非常好,种类也够多。这个价位强烈推荐。
他们好像不收现金作押金,这说不通啊。我网上订房的时候他们就已经有我的银行卡信息了,为什么我不能用现金付押金呢?
这个价格来说,已经相当不错了!和附近一些品质更差的酒店价格相同。
哇哦,我冷死了。毯子太薄了。我想要多几床被子,但没想到酒店居然要求整晚开着那台轰隆作响的壁挂式暖气?好吧,下次吧。不知道怎么回事,轮胎旁边竟然散落着一把螺丝?真奇怪。房间干净整洁,房东也很热情。
它能满足基本需求,虽然没什么特别之处,但价格实惠,而且看起来也足够干净。
温暖舒适
管理简直糟糕透顶,我仅仅因为抱怨门上有个小便孔就被赶了出来。这明明是个基本的安全措施,如果一个女人逃离家庭纠纷,或者有人逃离可能受到伤害的环境,门上有个小便孔就显得尤为重要。难道他们非得确认自己在房间里才能知道自己是否感到安全吗?而事实恰恰如此。我不明白这逻辑。我得去敲门,因为有些人敲了好几下门才肯表明身份,我可能根本不会去。更让我费解的是,他们居然没有全额退款,只退了我一笔莫名其妙的钱。我根本没单独付过57美元,这算什么退款?
这不是三星级酒店,而是汽车旅馆。
我应该事先多做些功课,但这完全出乎我的意料。如果它被归类为一星级或二星级酒店,我会给它五星好评。但我绝对不会称它为三星级酒店。
优点:员工友好高效,一切都很干净,外墙粉刷一新,内部也进行了翻新。
缺点:它是一家汽车旅馆,而不是酒店。我应该从照片上看出这一点,但我当时很赶时间。它位于一个不太好的地段,而且我感觉把车停在那里过夜不太安全(一定要把所有东西都带进屋里)。由于是汽车旅馆,有两面外墙,所以噪音比酒店要大。空调离床只有大约20厘米,直接对着睡在那个位置的人吹风,这使得房间里的每个人都很难感到舒适。而且它非常非常吵。我们一行人对床垫舒适度的评价褒贬不一,但世事难尽人意,所以我觉得这方面只能算一般。
另外,早餐是打包带走的,不过里面有微波炉加热的早餐三明治和酸奶,比我想象中的要好。
总而言之,考虑到这是一家经济型汽车旅馆,我的体验还算不错。只是它没有达到我预期中的三星级酒店的水准。
只有大约六个电视频道,我并不指望两晚住宿期间床单和毛巾都会更换,但如果能有人来打扫房间就更好了。另外,Elise在第二天早上为我准备了咖啡、新杯子和调味品。