Well the king bed dipped in the middle a good six inches!! We literally rolled onto each other and had to climb out. We arrived late both nights and I did not complain the first night and was busy the next day and forgot to ask for a different room and was so tired I did not want to move. It seemed the bed was even worse the second night. Also the smallest bathroom I have ever seen
展开
酒店回复: Dear BERENICE,We regret the inconvenience caused by the bed condition and bathroom size during your stay. Your feedback has been shared with our maintenance team to inspect and replace any worn mattresses. While we are glad you chose our hotel, we will continue improving room comfort and layout to provide a more pleasant and restful experience for future guests.Sincerely, Hotel Manager
1.0分
商务出差
展开
the shower drain was clogged and took forever for the water to go down, the tv is so old and needs to be updated. There was over 10 horse flies in my room. No a/c only had fan to 65.it was hot and muggy. Definitely would not go back.
展开
酒店回复: Dear Courtney,We regret the inconvenience experienced during your stay. Your concerns regarding the shower drainage, air conditioning, and room condition have been noted. Our maintenance and housekeeping teams will review these issues to ensure they are promptly addressed. We appreciate your feedback as it helps us improve our facilities and provide a more comfortable stay for future guests.Sincerely, Hotel Manager
1.0分
家庭亲子
展开
Was put in room with someone else in it after checking in with two children under the age of five. After being transferred to another room after this mishap, that room's key card didn't work after getting to the fifth floor after shuffling back and forth twice now with toddlers. After getting to the room, surfaces were unreasonably sticky with a film, dead bugs on towels although I will say towels were clean and bathtub was considerably clean however did not drain at all and immediately had backup from the drain filling the tub when trying to run the shower. Lamp shades were cracked, lights blinking, overall just not clean or secure. Door did not latch to the room either without force. Thankfully our only purpose was sleep and we had bedding in the car...
展开
酒店回复: Dear Nicole,We regret the inconvenience experienced during your stay. Your feedback regarding the room assignment, key access, and maintenance concerns has been noted. Our housekeeping and maintenance teams will review these issues to ensure improvements in cleanliness, functionality, and security. We appreciate your acknowledgment of the clean towels and bathtub and will continue working to enhance overall guest comfort and satisfaction.Sincerely, Hotel Manager
5.0分
其他
We really enjoyed our stay! Staff was friendly, very clean, very affordable, we recommend it! Over all 10!!!
展开
酒店回复: Dear Antoinette,Thank you for your wonderful feedback. We are thrilled to know you had such an enjoyable stay and appreciated our friendly staff, cleanliness, and great value. It is always rewarding to hear when guests highly recommend us and rate their experience a perfect 10. We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay soon.Sincerely, Hotel Manager
3.0分
家庭亲子
展开
Overall the stay was okay. Front desk staff were friendly and polite. It’s undergoing renovations so some amenities were not available such as the pool and fitness area. This leads me to believe the hotel was recently taken over by a different owner. No coffee maker in the room and no usb charging available. The continental breakfast was okay. It could be much better with upgrades to food quality and variety. There were strong smells of pot in the elevator and on our floor there was a very strong perfume odour that seemed intentional to mask other odours.
展开
酒店回复: Dear Jonathan,Thank you for taking the time to share your detailed feedback. We are pleased to know you found our front desk team friendly and polite. We regret the inconvenience caused by the ongoing renovations and limited amenities. Your observations regarding breakfast variety, room amenities, and odors have been noted for review with our management team. We appreciate your patience during our improvement phase and look forward to providing an enhanced experience on your next stay.Sincerely, Hotel Manager
2.0分
其他
展开
The hotel was clean. Beds were comfortable. Ok for a quick stay. However, the AC was not working. It was cooler in the hallway than in the room. The water pressure was terrible and the shower-head didn’t work well.
I called to check the hours on the continental breakfast and was told 10:30. We arrived at 9:50 they were out of everything.
展开
酒店回复: Dear Sherry,Thank you for your feedback. We are glad to know you found the hotel clean and the beds comfortable. We regret the inconvenience caused by the AC, water pressure, and breakfast availability. Your comments have been shared with our maintenance and breakfast teams for review to prevent recurrence. We appreciate your input and will continue working to ensure a more consistent and comfortable experience for future guests.Sincerely, Hotel Manager
4.0分
其他
Room & bathroom was clean;
Lots of parking:
Quiet area;
Breakfast did not have healthier options;
展开
酒店回复: Dear Ingrid,Thank you for your kind feedback. We are pleased to know you enjoyed the clean room and bathroom, ample parking, and quiet surroundings. We have noted your suggestion regarding healthier breakfast options and will review this with our team for possible improvements. Your comments are valuable in helping us enhance guest satisfaction, and we look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager
酒店设施较老，性价比还可以
酒店离Destiny购物中心很近。房间很干净，但床垫需要更新或更换。我和女儿一起睡的时候，她一动床也跟着动。只有便携式空调能用。游泳池暂时关闭了。停车位充足是件好事。浴缸下水不好。
和价格相比还可以
Well the king bed dipped in the middle a good six inches!! We literally rolled onto each other and had to climb out. We arrived late both nights and I did not complain the first night and was busy the next day and forgot to ask for a different room and was so tired I did not want to move. It seemed the bed was even worse the second night. Also the smallest bathroom I have ever seen
the shower drain was clogged and took forever for the water to go down, the tv is so old and needs to be updated. There was over 10 horse flies in my room. No a/c only had fan to 65.it was hot and muggy. Definitely would not go back.
Was put in room with someone else in it after checking in with two children under the age of five. After being transferred to another room after this mishap, that room's key card didn't work after getting to the fifth floor after shuffling back and forth twice now with toddlers. After getting to the room, surfaces were unreasonably sticky with a film, dead bugs on towels although I will say towels were clean and bathtub was considerably clean however did not drain at all and immediately had backup from the drain filling the tub when trying to run the shower. Lamp shades were cracked, lights blinking, overall just not clean or secure. Door did not latch to the room either without force. Thankfully our only purpose was sleep and we had bedding in the car...
We really enjoyed our stay! Staff was friendly, very clean, very affordable, we recommend it! Over all 10!!!
Overall the stay was okay. Front desk staff were friendly and polite. It’s undergoing renovations so some amenities were not available such as the pool and fitness area. This leads me to believe the hotel was recently taken over by a different owner. No coffee maker in the room and no usb charging available. The continental breakfast was okay. It could be much better with upgrades to food quality and variety. There were strong smells of pot in the elevator and on our floor there was a very strong perfume odour that seemed intentional to mask other odours.
The hotel was clean. Beds were comfortable. Ok for a quick stay. However, the AC was not working. It was cooler in the hallway than in the room. The water pressure was terrible and the shower-head didn’t work well.
I called to check the hours on the continental breakfast and was told 10:30. We arrived at 9:50 they were out of everything.
Room & bathroom was clean;
Lots of parking:
Quiet area;
Breakfast did not have healthier options;