The room set up was nice but we did find old beer in the fridge, and my husband said he felt the room was quickly put together. There was a delay in receiving towels when requested. I had to find someone that was working on the floor, and she was nice enough to give me a couple sets of towels.
As a suggestion maybe have a QR code for texting front desk or having a direct line from the room.
5.0分
其他
Front desk agent at check-in was incredibly kind, warm and courteous. Hotel is clean and comfortable.
5.0分
其他
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Check in was fast room was clean however the people upstairs started jumping and stomping on the floor at 615am sunday. I called the front desk and they continued to stomp there was no sleeping after 615am
3.0分
其他
All rooms should have at least 3 bath towels. Women sways need an extra for hair. Rooms are very small. No drawers or closets.
喜欢这家酒店，清洁人员很友好，乐于助人，这个地方很棒，早餐 100% 很棒，但接待员很糟糕，客户服务很差，但总的来说，就像我说的，维护人员比接待员更好
一切都很好，只是我们和一家人住在一起，没有衣柜或梳妆台可以放衣服，只有一个角落里的小开放式衣架可以挂衣服。我们的房间更偏精品风格。房间很漂亮，但对于一家四口来说有点挤。房间里没有抽屉。另外，房间里没有微波炉，虽然有冰箱。不过位置很棒，我们在One Loudoun度过了愉快的时光。
他们单方面取消了我们的预订，然后就说晚上11点找其他酒店是你们的问题。考虑到当天与国家公司有关系。这真是糟糕的客户服务。
没有壁橱，没有储物抽屉，没有咖啡壶，没有棉签。墙很薄，什么声音都能听见。设施极其简陋。公共区域也非常简陋——早餐质量差，数量有限，这绝对是希尔顿最便宜的选择。
Tru 的员工太棒了！他们工作迅速、专业、热情。我们的房间非常干净。
床不舒服，但很干净。很多施工，噪音大，不安全。
The room set up was nice but we did find old beer in the fridge, and my husband said he felt the room was quickly put together. There was a delay in receiving towels when requested. I had to find someone that was working on the floor, and she was nice enough to give me a couple sets of towels.
As a suggestion maybe have a QR code for texting front desk or having a direct line from the room.
Front desk agent at check-in was incredibly kind, warm and courteous. Hotel is clean and comfortable.
Check in was fast room was clean however the people upstairs started jumping and stomping on the floor at 615am sunday. I called the front desk and they continued to stomp there was no sleeping after 615am
All rooms should have at least 3 bath towels. Women sways need an extra for hair. Rooms are very small. No drawers or closets.