This is such a fantastic pre-cruise or post-cruise option. The staff was incredible, very friendly and did everything they could to get us checked in as early as possible. The 10th floor hospitality lounge was amazing for breakfast. There was an incredible selection of breakfast, very clean and constantly restocked.
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酒店回复: Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that our hotel made for a great pre- or post-cruise stay and that our team was able to assist with an early check-in. It’s fantastic to know you enjoyed the 10th-floor hospitality lounge—our staff works hard to keep the breakfast selection fresh, clean, and well-stocked, so your kind words mean a lot.We truly appreciate you choosing to stay with us and hope to welcome you back again soon! Safe travels and enjoy your cruise!
5.0分
其他
We had a wonderful stay, we returned from a cruise and had a long wait to check in which is understandable, but overall a great stay!
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酒店回复: Thank you for sharing your experience with us! We’re delighted to hear that you had a wonderful stay after returning from your cruise. We truly appreciate your patience during the wait to check in, and we’re glad the rest of your visit was enjoyable. We hope to welcome you back again soon for an even smoother and equally relaxing stay!
5.0分
情侣出游
From shuttle driver to front staff, very friendly. Great room, with a view of the lagoon.
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酒店回复: Thank you for your wonderful feedback! We’re delighted to hear that our shuttle driver and front desk team made you feel welcome, and that you enjoyed your room with the beautiful lagoon view. We hope to see you again soon!
已经住宿两晚，行程更改后要续住一晚的，前台请我重新下单，非常麻烦，前台永远大排长龙，办理入住冗长耗时，住过的旅馆没有这么低效率的，这家旅馆的老板只想省钱，员工忙碌辛劳却训练不足，餐厅的阿姨非常忙碌，这家旅馆该多招聘一些员工了，有限的人力根本没办法应付这么多顾客，洗衣机是免费的，但机器内部很脏，看来也是没时间打扫，不推荐这家
而外付费停车，停车位不足，其中数日没有停车位，虽然事后有部分退费，但仍然感觉疏于管理。
早餐选择很多，其中不少都号称采用有机食材，我觉得这点很棒。
前台工作人员除非主动询问，否则不太乐于助人。
床单闻起来不干净，而且在我们入住期间也从未有人来打扫过。
到了房间，床单和枕头有股难闻的味道。我两次跟酒店工作人员说要换，但他们始终没换。
早餐种类丰富，不是那种常见的果汁配面包。
唯一让我不太满意的是停车要收费。
房间宽敞干净，早餐美味。
强烈推荐。靠近机场和购物中心。
缺乏灵活性
This is such a fantastic pre-cruise or post-cruise option. The staff was incredible, very friendly and did everything they could to get us checked in as early as possible. The 10th floor hospitality lounge was amazing for breakfast. There was an incredible selection of breakfast, very clean and constantly restocked.
We had a wonderful stay, we returned from a cruise and had a long wait to check in which is understandable, but overall a great stay!
From shuttle driver to front staff, very friendly. Great room, with a view of the lagoon.