酒店回复: Thank you for your fantastic review! We're thrilled to hear that you found our park to be a great place for a holiday with kids. It's wonderful to know that the pools were big hits. We're glad you enjoyed the covered barbecue area with the full-size TV and the convenience of watching the footy. We look forward to welcoming you back for another fun-filled stay!
We've been holidaying at this place for 5 years and will come again again. It's just a great place - the park has great things to do for kids, the beach is nerby, you have enough program around in the area and it is resonably prized. Big plus for the indoor pool and waterslide which is always our kids' favourite
5.0分
其他
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Facilities here are A1, pool with slide and indoor pool behind it that is heated, also a splash area for toddlers next to it. Mini golf and big jumping pillow, plus tennis court and basketball court. The barbeques are well maintained and there is a toddlers play area with ball pit that you can leave the young kids whilst you bbq. Blackhead beach is a 10 min walk, there is tavern/pub 5 min walk away. Blackhead beach really is a fantastic beach, very impressive. Forster tuncurry only 15 min drive away...........really hard to fault this place we really enjoyed our stay
4.0分
家庭亲子
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We stayed for 5 nights Thursday to Tuesday. We were pleasantly surprised by the great facilities and quiet atmosphere. We loved the indoor and outdoor pool. The toddler pool and slide being a hit. The jumping pillow and indoor play area were another popular activity. Our cabin was clean, large and had everything we needed. I was disappointed being a hill and the gravelly roads as I imagined my children riding bikes in front of the cabin. I was disappointed with Communication with reception they were not friendly and rushed me allot. My 2yr old was attacked by wasps on Friday night from a nest in front of our cabin. I let reception know about the nest on Saturday morning, they didn’t Enquire about how my son was or empathize. On return to the park on Saturday afternoon the nest was still there. No apology was given when I called again. On Monday staff were seated on a neighboring balcony smoking and swearing. The indoor pool was as closed on Sunday afternoon when we went to its use it. It remained closed on Monday. It would have been nice to receive a text explaining why it was closed,apologizing and giving a time when it would be opened, Staff just need some training in customer service perhaps
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酒店回复: Hi Jessica, Thank you very much for taking the time to share your detailed feedback. I am pleased to hear that your family enjoyed many aspects of your stay, including the pools, play areas and the comfort of your cabin. I am very sorry to read about the concerns you experienced. This is not reflective of the standard of care we aim to provide. Please be assured that your comments will be followed up with our team, as training and service consistency are extremely important to us. We want all guests to feel valued, supported and well-informed throughout their stay. Thank you again for sharing your thoughts, Jessica. We hope to have the opportunity to welcome you back for a smoother and more enjoyable experience. Kind Regards, Renee BIG4 Happy Hallidays Holiday Park
5.0分
家庭亲子
Just wow. Very cool place to live with family. Love it every thing about it. Will come again. Just remember me pls
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酒店回复: Hi Gurpreet,Thank you so much for your wonderful review and perfect rating. We are so pleased to hear that you and your family loved your stay with us. It means a lot to know that you plan to visit again, and we will certainly look forward to welcoming you back.Kind Regards,ReneeBIG4 Happy Hallidays Holiday Park
4.0分
其他
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I loved how convenient this place was to walk to beach and shops too. The park is well maintained and we enjoyed use of the fantastically clean BBQ area. Our cabin was a little worn, but comfy and had all we needed. I loved the outdoor deck for Eve our small cabin.
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酒店回复: Hi Trudy,Thank you for taking the time to share your lovely feedback. We are pleased to hear that you enjoyed our convenient location, the well-maintained park, and the clean BBQ area. It is great to know your cabin was comfortable and had everything you needed. We appreciate your comments about the cabin’s condition and will take this into consideration for future improvements.We hope to welcome you back for another relaxing stay soon.Kind Regards,ReneeBIG4 Happy Hallidays Holiday Park
这个地方非常适合游玩，可以欣赏到公园里美丽的海滩景色，乐趣无穷。孩子们非常喜欢这里，漂亮的室内泳池也很棒，住宿条件也很好。
热水器没气了，所以只能洗冷水澡。我跟前台的年轻女孩说了这件事，她似乎并不在意（也没有为造成的不便道歉）。
带孩子度假的好地方。带滑梯的游泳池很受欢迎，室内温水游泳池是另一个额外的景点。烧烤区有遮盖，配有全尺寸电视，方便观看足球比赛。烧烤区旁边有一个室内游乐场，供年幼的孩子玩耍，有很多桌子，您可以边吃边看孩子们玩耍。
在前往我们的主要度假目的地之前，这个地方是中途停留的绝佳地点。这里有一些很棒的设施，比如一个巨大的露营厨房，里面有自动售货机和一台大屏幕电视，我看到人们一边吃晚饭一边在看自己的 Netflix。这里有一个很小但非常适合小孩子的室内游乐区，还有一个适合所有游泳能力的室内游泳池，因为它有一个不错的浅水区和一个深水区。外面还有一个喷水池和一个带滑梯的主游泳池。游泳池半关闭，因为我们住宿期间需要维护。我们的小屋看起来几乎是全新的，足够我们一家四口住。我唯一能挑剔的是公园里的道路不一致，有些是光滑的表面，而其他部分则是碎石沥青，这让我的孩子骑滑板车很困难。此外，我们小屋的一扇窗户无法打开，因为纱窗被撕破了，因为担心虫子会进来。除此之外，这是一个很棒的小停留点，可以打破我们的旅行，我们肯定会考虑再次入住。
刚刚结束了 2 晚的短暂住宿，我们带着 2 个小孩和 4 个大人。我们住在带独立卫浴的大篷车营地，独立卫浴非常干净，甚至还有加热灯，所以我们在里面很暖和。我们每天早上都会使用烧烤设施，它们很干净，之后有洗涤剂和洗漱用品。公园设施非常棒！！跳跳床让我们所有人都玩得很开心，迷你高尔夫球场也玩得很开心，还有几个不同的游乐区，有各种设备可供选择。游泳池一尘不染，我们在室外游泳池里快速游了一会儿，之后又在温水游泳池里暖和了身子。幼儿游泳池很好玩。游泳池非常安静，所以孩子们可以在路上骑车或滑行，他们很喜欢。除了学校假期外，只要牵着狗，这里对狗很友好，这对我们来说很好。孩子们最喜欢的就是坐火车了。火车每天来两次，他们非常喜欢。我们一定会再来的。
We've been holidaying at this place for 5 years and will come again again. It's just a great place - the park has great things to do for kids, the beach is nerby, you have enough program around in the area and it is resonably prized. Big plus for the indoor pool and waterslide which is always our kids' favourite
Facilities here are A1, pool with slide and indoor pool behind it that is heated, also a splash area for toddlers next to it. Mini golf and big jumping pillow, plus tennis court and basketball court. The barbeques are well maintained and there is a toddlers play area with ball pit that you can leave the young kids whilst you bbq. Blackhead beach is a 10 min walk, there is tavern/pub 5 min walk away. Blackhead beach really is a fantastic beach, very impressive. Forster tuncurry only 15 min drive away...........really hard to fault this place we really enjoyed our stay
We stayed for 5 nights Thursday to Tuesday. We were pleasantly surprised by the great facilities and quiet atmosphere. We loved the indoor and outdoor pool. The toddler pool and slide being a hit. The jumping pillow and indoor play area were another popular activity. Our cabin was clean, large and had everything we needed. I was disappointed being a hill and the gravelly roads as I imagined my children riding bikes in front of the cabin. I was disappointed with Communication with reception they were not friendly and rushed me allot. My 2yr old was attacked by wasps on Friday night from a nest in front of our cabin. I let reception know about the nest on Saturday morning, they didn’t Enquire about how my son was or empathize. On return to the park on Saturday afternoon the nest was still there. No apology was given when I called again. On Monday staff were seated on a neighboring balcony smoking and swearing. The indoor pool was as closed on Sunday afternoon when we went to its use it. It remained closed on Monday. It would have been nice to receive a text explaining why it was closed,apologizing and giving a time when it would be opened, Staff just need some training in customer service perhaps
Just wow. Very cool place to live with family. Love it every thing about it. Will come again. Just remember me pls
I loved how convenient this place was to walk to beach and shops too. The park is well maintained and we enjoyed use of the fantastically clean BBQ area. Our cabin was a little worn, but comfy and had all we needed. I loved the outdoor deck for Eve our small cabin.