酒店回复: Hey there! 🌟 Thanks for the fab review! We’re thrilled to hear you found our cozy little room tidy and enjoyed the stunning views. 😍 It sounds like you had a great time exploring the neighborhood with all those tasty spots and convenient transport right at your doorstep!And who doesn’t love a spacious bathroom? 🚿 We're glad our front desk crew made your stay even more enjoyable! Can’t wait to welcome you back for round two—your next London adventure awaits! 🎉✨Many ThanksDixie+Buckle Team
酒店回复: Thank you so much for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that you loved your stay and that returning to stay with us after two years felt welcoming — especially given your familiarity with our Thames River location.We’re pleased you found the hotel clean, well priced, and comfortable. As you noted, we do not provide daily housekeeping as standard, as we operate as an aparthotel and aim to give guests privacy and flexibility during their stay. We appreciate you highlighting this for other travellers, as well as noting that additional support is always available if needed.It’s great to hear that you enjoyed our East London location, proximity to the Underground, and the variety of nearby dining options — particularly the Chinese restaurants. We’re also glad our 24-hour front desk helped you feel safe and supported during your stay.Thank you for recommending us and for your kind comments about the atmosphere, soundproofing, and overall value. We truly appreciate your recommendation and hope to welcome you back again soon 😊
酒店回复: Thank you for taking the time to share your feedback. We’re delighted to hear that our location worked well for you, with easy access to the subway, nearby restaurants and cafés, and a clean, quiet, and safe neighbourhood. We’re also glad our front desk team made a positive impression.We’re sorry to hear that the room layout and size didn’t fully meet your expectations. We understand that comfort and space are important, and we appreciate you sharing this with us as we continue to improve our guest experience.Thank you again for your comments — we truly appreciate your stay with us.
酒店回复: Hey,Thank you for taking the time to share your feedback. We're glad to hear that you found our location convenient and our property well-maintained. However, we're truly sorry to learn about the challenges you faced during your stay. This is not the level of service we aim to provide, and we sincerely apologise for any inconvenience caused. Your comments have been shared with our team to ensure we improve in these areas. We appreciate your insights and hope to have the opportunity to welcome you again for a much smoother experience.Buckle st studios team
酒店回复: Hey There!Thank you for sharing your detailed and thoughtful feedback! We’re delighted to hear that you found great value during your stay and appreciated the cleanliness and comfort of your corner room. It’s wonderful to know the amenities, such as the induction cooker, oven, and utensils, made your extended stay more convenient and economical. Providing guests with a well-equipped space is something we take pride in, and it’s rewarding to hear it enhanced your experience.We’re also glad our excellent location, close to Tower Bridge, the financial city, and public transport, made exploring London easier for you. While we understand that room size can be a challenge in London, we appreciate your positive outlook and flexibility in making the space work for you.Thank you for recommending us to fellow travelers seeking a comfortable stay with practical features. We hope to welcome you back for another enjoyable visit in the future!Warm regardsDixie+Buckle Team
酒店回复: Dear YvetteThank you for your kind review! 🌟 We're delighted to hear that you found our front desk staff very friendly. It's great to know you enjoyed the DJ nights in our shared space on Thursdays and took advantage of the gym and yoga classes next door.We strive to provide a vibrant and welcoming atmosphere for our guests, and your feedback is truly appreciated. We look forward to hosting you again soon! 😊 If there's anything else we can do to make your stay even better, please let us know.Many ThanksDixie+Buckle Team
房间小整洁温馨,窗外风景很美,卫生间很大,还有锅碗瓢盆😄周边交通很方便,到地铁站步行四分钟。楼下有火锅,有中超,当地超市,咖啡馆,街区整洁安全。离伦敦塔桥景点步行十五分钟,早晚可以在泰晤士河边溜达。前台人员也很有礼貌,很棒,下次还住这里。
设施:非常非常喜欢这个酒店,首先之前本来就是这间酒店在泰晤士河旁边分店的常客,所以时隔两年回来还有一种很亲切的感觉。
而且以这样的价格能做到这种不错的精品酒店,真的让人觉得很欣喜。
卫生:卫生的话,入住的时候是没有任何问题的,但是他好像是不提供每天的清洁的,如果比较在意这个的话可能要慎重,但是对于我个人而言的话,我本来就不太喜欢每天清洁,所以说这点对我来说是完全没有任何关系的。
环境:这个的地理位置其实偏东伦敦,所以说如果比较喜欢东伦敦的伙伴们可以考虑这件,但去市中心的话稍微有一点点远,可能坐地铁要30到40分钟左右,但是离地铁站还蛮近的。
但是伦敦的话大家都知道,治安肯定是没有中部或者西部号的,但总体来说问题不大。
然后附近的话刚好有几哥中餐厅,如果是舟车劳顿来到这边的,大家可以以厦门就可以吃到中国的面包子和火锅,这点还蛮好的。
服务:前台也是24小时有人,这点我非常喜欢,还蛮有安全感的,但是酒店本身是没有餐食提供的,就是在前台的右手边或有一个临时区就可以保证大家晚上很饿的时候是有东西吃的,但是没有餐食和早餐提供的。
总结:总体来说还是非常推荐大家来住的,特别是一个女生或者两个女生,因为房间说实话不是很大,但是如果只是用来落脚的话是完全OK的,然后住客的话感觉也不算很杂,都是年轻男女比较多,也不会很吵,隔音还可以
毕竟在伦敦这个价位能找到比较像样比较新的酒店的话,这间算是很不错的了👍
酒店附近有超市,离车站也很近,出行观光非常方便!房间的设计非常时尚可爱,让人心情大好。住了两晚,虽然没有客房清洁服务,但对我来说完全不是问题!下次还会选择入住✨
酒店位置较好,离地铁站很近,附近还有餐厅、超市、咖啡馆,比较便利;街区整洁、安静、安全;前台人员也很有礼貌;就是房型有点别扭,空间比较小。
如果自己一个人且预算有限这个地方很可以,交通便利,整体较新;如果两个人不推荐了,水槽坏了,我们要被子整整一天跟三个前台都说了,第三天晚上十点才送过来,垃圾也不给主动倒要自己拿到门口,浴巾有一股奇怪的味道,而且每天也得主动去要,大家综合思考吧……
每次进出酒店都遇到不同的工作人员,但他们都非常友好。我对一切都很满意,不过感觉酒店设计过于注重美观而牺牲了实用性。如果洗澡不小心,水会溅到卧室外面。虽然有厨房,但没有餐桌,用餐不太方便。尽管如此,酒店位置很好,我还是很满意,如果再去伦敦,我会再次选择入住这里。
酒店在英国伦敦可以找到性价比这么好的酒店非常难得。酒店不大、相当于国内经济型酒店的水平,但卫生非常好,被褥非常干净。我定了转角一室,有个1.3米的大床,还有一个大沙发,完全可以当两张床使用,又要个被子,住的还是挺舒服的。酒店房间真的小,但伦敦的酒店都这样,我的房间还有电磁炉,烤箱,冰箱,连菜板道具,碗碟和洗洁精都有,我们在这住了6天,有几天都是从超市买的东西自己简单加工一下,还是非常经济实惠的。距离伦敦塔桥非常近,比邻金融城,位置特别好,出门就是地铁站,离火车站也很近,位置极佳。如果对房间大小不太介意,并且希望可以自己简单做点吃的人可以尝试这里。
请把这记录为我的正式投诉——我预订了两晚住宿,但由于是分开预订的,所以根据当时的空房情况,我拿到了两种不同房型的房间。我曾请求他们,如果可能的话,能为我免费升级第二晚的房间,这样我就不用第二天再换房间了。他们拒绝了,说因为房型不同所以不能升级。但当我办理入住时,他们告诉我两晚都会给我安排在同一个房间,却没告诉我他们把第一晚的房间降级了——这在我看来完全是欺骗顾客。我希望这能被视为一次严重的投诉,并希望能就我未享受到的服务获得部分退款。希望尽快收到酒店和携程的回复。谢谢。
前台人员非常友善,每周四晚上一层共享空间有DJ打碟可以去玩,还可以使用隔壁合作公寓的健身房和瑜伽课。
这次住宿非常愉快和方便!我们预订了提前入住(下午两点起),但出了点问题,直到下午四点才能办理入住。作为补偿,我们获得了免费延迟退房(下午一点,而不是上午十一点),并且没有收取任何费用!:) 房间总体很干净,只是沙发没有预期的那么干净。我们就在上面铺了块毯子。总的来说,这是一个非常漂亮且安全的区域,有很多高大的办公楼,我们房间的视野也很好!地铁站离得也不远,我觉得大概走2-3分钟就到了。甚至可以说就在拐角处。总之,这是一次很棒的住宿!下次旅行我甚至可能还会选择住在这里。