I went to the rodeway in in greenwood, SC last weekend. I can't even begin to tell you how disgusting this room was. There was urine around the toilet. Roaches were everywhere and there was NO tv remote. Would never recommend this place
2.0分
其他
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Where Do I Start? Ugghh...😞
The front desk clerk was very friendly and inviting, unfortunately though that's where most of the positive points end. The room was very hot and stuffy inside, which is to be expected since the A/C was turned off in the room. On top of that, the refrigerator was unplugged and the door open on it so it was a few hours before it cooled to temperature that it should've been. In regards to the cleanliness of the room, I will say that the room did appear to be clean, including the linens and the bathroom. BUT, the room was infested with gnats/fruit flies, as well as roaches. A few more points worth noting is that there wasn't any coffee maker, cups, ice bucket, etc and there was only 1 towel and 1 washcloth. There also was no remote control for the TV. I hate having to list all of these negative points, especially considering how pleasant and friendly the front desk attendant was, but I expect a lot more than what this visit had to offer; especially for $80. Disappointed.
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酒店回复: Dear JasonThank you for taking the time to share your feedback. While I’m very glad to hear that our front desk clerk made a positive impression, I’m truly sorry that the rest of your experience fell short of expectations.We sincerely apologize for the discomfort caused by the room conditions — including the heat, unplugged refrigerator, and most concerningly, the presence of pests. That is not the standard we strive to uphold, and I assure you we are addressing this issue with our housekeeping and maintenance teams immediately.I also apologize for the missing amenities such as the coffee maker, towels, and TV remote. These should have been in your room, and I understand how frustrating it must have been not to have access to the basics during your stay.Your feedback is being taken seriously, and we are actively working to correct these issues to ensure a much better experience for our future guests. If you’re open to giving us another chance, we’d be grateful for the opportunity to make it right.Please feel free to contact me directly at [manager's email or phone number] so I can personally apologize and see how we can resolve this.Sincerely,Rakesh GoswamiHotel Manager
1.0分
其他
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Worst hotel/motel experience of my life. So bad, we had to leave immediately in less than 5 minutes. The rooms were filthy and smelled terrible. There were stains on the bed linens, hair ( a lot!) on the toilet, holes in tub, pool was filled in, sketchy people hanging about, etc., etc. We had two rooms and both were the same. Luckily lots of nice options near by so we went else where. The front desk said no problem, they would refund us 100% immediately since we literally just checked in and I told them it was unhealthy. They lied. They didn't refund any and still to this day refuse to do so. Go anywhere else and you will do better. Run from this place!
1.0分
家庭亲子
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Run from this place. Dirty, stains on sheets, hair on toilet, smelled. We had to leave after just 5 minutes. Promised a refund but they lied. No refund whatsoever.
还挺好的 出差住了一晚 位置不错 环境还行 灯光挺亮 又是印度老板开的酒店😁
开局不错，没有抱怨
管理层的服务或关注度不错。我们唯一注意到需要改进的地方是清洁细节方面需要多加注意，这可能是因为酒店家具比较老旧，需要翻新。
如果你正在寻找经济实惠的选择，这里还算可以，但我不会住超过几天。工作人员非常友好。
浴室镜子上方很吵，而且没有灯
很脏
I went to the rodeway in in greenwood, SC last weekend. I can't even begin to tell you how disgusting this room was. There was urine around the toilet. Roaches were everywhere and there was NO tv remote. Would never recommend this place
Where Do I Start? Ugghh...😞
The front desk clerk was very friendly and inviting, unfortunately though that's where most of the positive points end. The room was very hot and stuffy inside, which is to be expected since the A/C was turned off in the room. On top of that, the refrigerator was unplugged and the door open on it so it was a few hours before it cooled to temperature that it should've been. In regards to the cleanliness of the room, I will say that the room did appear to be clean, including the linens and the bathroom. BUT, the room was infested with gnats/fruit flies, as well as roaches. A few more points worth noting is that there wasn't any coffee maker, cups, ice bucket, etc and there was only 1 towel and 1 washcloth. There also was no remote control for the TV. I hate having to list all of these negative points, especially considering how pleasant and friendly the front desk attendant was, but I expect a lot more than what this visit had to offer; especially for $80. Disappointed.
Worst hotel/motel experience of my life. So bad, we had to leave immediately in less than 5 minutes. The rooms were filthy and smelled terrible. There were stains on the bed linens, hair ( a lot!) on the toilet, holes in tub, pool was filled in, sketchy people hanging about, etc., etc. We had two rooms and both were the same. Luckily lots of nice options near by so we went else where. The front desk said no problem, they would refund us 100% immediately since we literally just checked in and I told them it was unhealthy. They lied. They didn't refund any and still to this day refuse to do so. Go anywhere else and you will do better. Run from this place!
Run from this place. Dirty, stains on sheets, hair on toilet, smelled. We had to leave after just 5 minutes. Promised a refund but they lied. No refund whatsoever.