Everything was excellent. Best Best Western Plus I have ever stayed in. Staff was friendly. Room was great!
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent stay and consider us the best Best Western Plus you’ve visited. Our team will be delighted to know their friendliness made such a positive impression. We look forward to welcoming you back on your next visit!
3.0分
情侣出游
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Hot tub and pool were great except there were no towels. I had to get out of the pool to go to the front test , to ask for them , and their reason for not having them there was they kept getting stolen. We wouldn't have minded, but we mentioned.We wanted to go to the jacuzzi when checking in and the attendant didn't say anything about the towels then. We went down to breakfast at 8 :30 it ends at 9 . They were out of quite a few things and when asked by us and other guest they just commwnted they woulndt restock until tomorrow. Hotel was very clean and beds were great.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the hot tub, pool, and found the hotel clean and the beds comfortable — that’s always great to hear.We sincerely apologize for the inconvenience regarding the towel availability at the pool area. While it's true we’ve experienced challenges with towels being taken, we completely understand how frustrating it must have been to have to leave the pool area to request them, especially after mentioning your plans at check-in. We’ll review our communication and procedures to ensure future guests are better informed and provided for.We're also sorry to hear about your experience at breakfast. Our goal is to keep everything well-stocked through the end of service, and it's clear we fell short in this instance. We’ve shared your comments with our team to help improve our breakfast service moving forward.We appreciate your kind words overall, and we hope to have the opportunity to provide a more seamless stay next time.
5.0分
其他
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The best
Hands down the best hotel I have ever stayed at. So friendly and helpful considering we got stuck for a night due to car troubles it was hands down the best hotel I have ever stayed at.
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酒店回复: Thank you so much for your kind words! We’re truly honored to hear that you consider us the best hotel you’ve ever stayed at, that means a lot to our entire team. We’re glad we could help make an unexpected situation a little more comfortable for you. It was our pleasure to have you, and we hope to welcome you back under better circumstances in the future!Safe travels and take care!
5.0分
其他
Our stay was overnight on our way to Coloradp Springs. The room was excellent and clean. Tje Continental breakfast was very good.
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酒店回复: Thank you so much for your kind words! We're glad to hear you enjoyed your overnight stay with us and that the room and breakfast met your expectations. Safe travels to Colorado Springs—we hope to welcome you back if you're ever passing through again!
5.0分
家庭亲子
Parking was out in front of the hotel and was well lit. I did not worry about my vehicle.
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酒店回复: Thank you for your feedback! We’re glad to hear that you felt safe and comfortable with the parking in front of the hotel. We hope to welcome you back on your next visit!
5.0分
其他
Wet Spot in Carpet
Large wet spot in the carpet in front of TV. Had to be careful not to step in it with just socks on.
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酒店回复: Thank you for bringing this to our attention. We sincerely apologize for the large wet spot you encountered on the carpet during your stay. This is certainly not the experience we aim to provide, and we understand how inconvenient and uncomfortable that must have been.Please know that we have addressed this issue with our housekeeping and maintenance teams to ensure it is properly resolved and that similar situations are prevented in the future.Your feedback is invaluable in helping us maintain the highest standards of cleanliness and guest comfort. We hope to have the opportunity to welcome you back for a much improved experience.
5.0分
情侣出游
Hometown hospitality! All the staff was absolutely wonderful! It was very clean and the breakfast was good!
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酒店回复: Thank you for sharing your wonderful experience! We’re so happy to hear that our staff made you feel the warmth of hometown hospitality. It’s great to know you found everything very clean and enjoyed the breakfast as well.We look forward to welcoming you back soon!
5.0分
情侣出游
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This place was squeaky clean and fresh. The people at the desk were all friendly. They made you feel welcomed. If we travel through this area again we’d gladly stay here.
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear you found our hotel clean and fresh, and that our front desk team made you feel welcome. We’d be delighted to host you again whenever you’re traveling through the area!
科罗拉多州东北部一家很棒的酒店。酒店干净，员工友好，早餐美味又丰盛。我会向所有在摩根堡停留的人推荐这家酒店。
柜台人员非常友善乐意帮忙，早餐好吃
Everything was excellent. Best Best Western Plus I have ever stayed in. Staff was friendly. Room was great!
Hot tub and pool were great except there were no towels. I had to get out of the pool to go to the front test , to ask for them , and their reason for not having them there was they kept getting stolen. We wouldn't have minded, but we mentioned.We wanted to go to the jacuzzi when checking in and the attendant didn't say anything about the towels then. We went down to breakfast at 8 :30 it ends at 9 . They were out of quite a few things and when asked by us and other guest they just commwnted they woulndt restock until tomorrow. Hotel was very clean and beds were great.
The best
Hands down the best hotel I have ever stayed at. So friendly and helpful considering we got stuck for a night due to car troubles it was hands down the best hotel I have ever stayed at.
Our stay was overnight on our way to Coloradp Springs. The room was excellent and clean. Tje Continental breakfast was very good.
Parking was out in front of the hotel and was well lit. I did not worry about my vehicle.
Wet Spot in Carpet
Large wet spot in the carpet in front of TV. Had to be careful not to step in it with just socks on.
Hometown hospitality! All the staff was absolutely wonderful! It was very clean and the breakfast was good!
This place was squeaky clean and fresh. The people at the desk were all friendly. They made you feel welcomed. If we travel through this area again we’d gladly stay here.