酒店回复: Dear Guest, Thank you so much for your wonderful and detailed review! We're thrilled to hear that you enjoyed the excellent location, spacious and well-equipped room, and the vibrant neighborhood around us. It's also great to know our team could provide helpful service and make your stay comfortable. Your recommendation truly means a lot to us, and we’d be absolutely delighted to welcome you—and your friends—on your next visit to London!Best regards, Klejda, reception team member.
酒店回复: Dear Guest,Thank you very much for sharing such a thoughtful review of your stay. We are delighted that you found your room spacious and appreciated our complimentary luggage storage service.It is great to hear that you found the transport links convenient and our location ideal for reaching Canary Wharf and the airport. Your tips on navigating to Paddington and exploring the local area will certainly be helpful for future guests.We appreciate your comments about the accessible bathroom — feedback like yours helps us ensure our rooms meet the needs of all guests. It is also lovely to know you found the area quiet and clean.Thank you again for your kind words and helpful insights. We hope to have the pleasure of welcoming you back soonKind Regards,Mihir C The Wilde Team
酒店回复: Dear Ye,Thank you for sharing your feedback. My name is Deborah, and I am one of the Guest Service Managers here at Wilde. Please accept our sincere apologies for the unacceptable condition of the bedding and sofa you experienced. Your comments have already been shared with our housekeeping team for immediate review and corrective action.We sent you an email on the day of your checkout but have not yet received a reply. Could you kindly confirm if you received it? .We truly hope you might consider giving us another chance to provide you with the much better stay you deserve in the future.I look forward to hearing from you.All the best,DeborahGuest Service Manager
酒店回复: Dear Guest, Thank you so much for your wonderful and detailed review! We're delighted to hear you enjoyed the convenient location near Paddington Station and found the room well-equipped and comfortable for your group. It’s great to know the kitchen amenities helped you enjoy a hearty breakfast to start your days right. We’re so glad you had a pleasant stay and hope to welcome you back again soon!Warm regards, Klejda, reception team member.
酒店回复: Thank you so much for your review and for choosing to stay with us. We're happy to hear that you appreciated our convenient location and the cleanliness of the room. We do apologize for any inconvenience regarding the bottled water-the tap water is also safe to drink. We also appreciate your comments about the service at the front desk. We’re glad you had positive interactions with some of our team members, and we’ll certainly take your feedback to heart as we continue to improve the guest experience.Thank you again for your kind words overall—we hope to have the pleasure of welcoming you back in the future!Kind Regards, Klejda, reception team member.
酒店回复: Dear Keke, Thank you for your detailed review! We’re glad to hear you found our location convenient with easy access to transportation and nearby amenities. It’s great to know the room’s facilities helped make cooking easy during your stay. We appreciate your feedback regarding the room size and ventilation, and we will take it into consideration as we continue to improve. We hope to welcome you back again soon!Best regards, Klejda, reception team member.
1、位置优:距离Paddington station步行10分钟,周边地铁、公交车路线多,出行方便。
2、环境好:是伦敦近20年的新开发区,多现代化建筑。附近多餐厅、酒吧、超市,选择众多。
3、房间大:比伦敦一般的酒店房间宽敞,设施齐全,有冰箱、烤箱/微波炉、洗碗机、电磁炉。
4、服务热情:前台提前告知fire alarm如何处置,housekeeping的时间,洗衣服健身房在负一层,还多给了垃圾袋。
非常愉快的住宿体验,以后再访伦敦还会住这里,已经推荐给朋友们啦!
酒店位置便利,但从帕丁顿车站过来,沿着运河边的小路走,还需要10分钟。而且这条路需要爬楼梯,所以如果行李多的话,不推荐走这条路。房间大小适中,不过我觉得浴室有点挤。风景还不错。早餐没吃,因为每人每天加19英镑。
在入住这家酒店之前,我曾在曼彻斯特住过同一家酒店。在伦敦这家,我发现自助办理入住很方便,而且我很感激能提前拿到房间,这样就可以把行李放进去了。
酒店位置很便利,坐公交车很方便。但如果你行李很多,又从帕丁顿车站过来,可能会有点吃力,因为走到酒店还有一段距离。
房间里厨房设备一应俱全,还提供了毛巾、沐浴露、洗发水和护发素。
不过,在我退房那天,同时有太多人在领取行李,显然人手不够,导致我等了很久才拿到行李,稍微影响了我接下来的行程。
总的来说,我很满意这次入住,将来还会再来。
房间空间较大,不过如果是普通人订普通间就行了,订disabled的浴室会超级大,普通人用不上。
可以提前免费寄存行李,回来check in的时候行李已经放进房间了。
交通算是比较方便的,一般都是15-30分钟能到,哪怕是金丝雀码头和机场。附近有两个地铁站,edgware road和帕丁顿,edgware road出来有玛莎。帕丁顿下来会有点绕,建议第一次找的时候看导航+直接看颜色找楼。从酒店出去的时候,向paddington basin的方向走,过了footbridge有个医院后面有个小路直通帕丁顿,第一次走容易绕晕。
附近是个共享办公区+公寓这样的组合,整体安静整洁,后面有superdrug和t4奶茶,tesco据说也快装修好了,餐厅有的但好吃的不多。
其他评论说的沿路会有一些流浪汉,这也是事实,这个见仁见智了,可能我在英国待过感觉整体还好。
避雷!大避雷!!这是一次非常糟糕的入住体验。
1,酒店床单下有大片黄色,红的污渍。沙发上也有明显污渍。非常恶心。而且是睡了一天才发现……
2,预定的是2张床的无障碍房型(不是沙发床)。给的是普通大床房。追问下才表示是沙发床。且因为你看起来没有残疾所以不给无障碍房。
3,由于以上问题要免取提前退房。求助携程是没有用的。携程只是告诉你酒店不肯退款,我们也不会帮你协调新住处。我们能做的只有帮你与酒店沟通。至于时效性是没有的
最后,虽然靠自己与酒店沟通获得了酒店的免费取消+前两晚补偿。但也损失了一天时间+额外增加800元/天的住宿成本。期间携程主打一个虽然没有解决任何但起码沟通了。
ps:小厨房里有热水壶,咖啡机,面包机,电磁炉,洗碗机,锅碗瓢盆
和女儿一起住在Wilde Aparthotels酒店非常满意。房间干净宽敞,我们还分到了一间视野不错的房间。电梯很好,不拥挤。员工友善乐于助人。地理位置也相当优越。如果将来有机会再来伦敦,我们很乐意再次选择这里😍
我预订了一间可供四人入住的房间,但酒店因为正在维修无法提供。他们给我们安排了两间独立的房间,并赠送了我们入住期间的四份免费早餐。总的来说,房间很舒适,而且去帕丁顿车站也很方便。附近还有很多不错的餐厅,氛围很好。
地处帕丁顿地铁站附近,走路方便到达,坐伊丽莎白线去希思罗机场大概半小时,房间内有大床和沙发床,轻松入住3人,有微波炉,烤面包机,餐具,咖啡机和胶囊咖啡,洗碗机,冰箱,里面的瓶装水和牛奶是免费的,我们超市买了面包,黄油,烟熏三文鱼,切片火腿,吃了一顿丰盛的早餐,元气满满。
公寓所在位置不错,房间干净卫生,但是我们住了8、9天,水只有第一天配的,问了前台,说后面没有免费配水了,有点不合理。前台两个男服务员服务态度比较好,几个女服务员比较冷漠。但总体还是不错的。
在Edgware站点,离帕丁顿还有一站距离,酒店五分钟步距内有两个地铁站和玛莎超市,门口还有公交车,出行很方便。房间就是麻雀虽小,五脏俱全,不大的房间一面墙是橱柜,锅具餐具齐全,洗碗机冰箱微波炉烤箱洗碗机吸尘器烧水壶咖啡机等都有,做饭很方便,送瓶装水和小瓶牛奶但三人间住两人都不大,窗子不能打开通风不太行。