酒店回复: Sayın Misafirimiz, Otelimizdeki süreci ve deneyimlerinizi yorumladığınız için teşekkürlerimizi iletmek isteriz. Yorumlarınızda yer alan eleştirilerinizi ilgili departman yöneticilerine iletmiş bulunmaktayız. Kendileri sizlerin eleştirilerini ciddiye alıp konuları yeniden gözden geçirecekler ve varsa düzeltilmesi gereken bir durum düzeltici önleyici faaliyetler uygulayacaklardır. Bununla birlikte belirtmek isteriz ki biz dünya oteliyiz. Yorumunuz için tekrar teşekkür eder saygılar sunarız.
1.0分
朋友出游
原文
翻译提供方:Google
员工糟糕透顶。食物令人震惊。饮料难喝。总体而言,这是一次令人震惊的体验
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酒店回复: Dear Hotel Guest, First of all, we would like to thank you for taking the trouble to take the time to rate our hotel and your stay at our hotel. We are so sorry to read that we could not meet your expectations. All defects were forwarded to the relevant departments. Departments Manager wants to study your mentioned deficiencies again, if an improvement in the respect should be possible, these are carried out immediately. We thank you again for your efforts and for your honest criticism, because they allow us to see everything from a different perspective. We hope to welcome you and your family someday again.
4.0分
其他
原文
翻译提供方:Google
食物不是很好
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酒店回复: Dear Guest,Thank you for choosing us for your holiday. We will be happy to see you with us again.We wish you a nice day.Best regards.
5.0分
朋友出游
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We had a lovely stay, rooms are clean and spacious. The hotel is nice but pool area a little outdated. Food is good and the spa is amazing. The staff are what makes this hotel and they genuinely do go out of their way to make sure you have a fab stay. Shoutout to Huseyin in the restaurant, Nuri and Yunus at the spa and Abdurrahman at the Nargile space in the evenings. They were all so amazing and made our stay impeccable. Beach is a short walking distance or there is a shuttle that can take you there. Nothing else around apart from Belek so be mindful if you want to do a lot of activities.
短期度假的好选择
我在这家酒店住得非常愉快。我们非常惊喜,因为入住前看过各种各样的评论,但最终体验超出了我们的预期。从抵达的那一刻起,酒店的欢迎就热情而专业。工作人员总是面带微笑,服务周到,让入住体验更加愉悦。房间宽敞舒适。食物更是一大亮点:种类丰富的自助餐、新鲜美味的菜肴,更不用说主题餐厅带来的多元化体验。酒店设施维护得非常好,设有游泳池、沙滩区和友好的娱乐活动。
员工非常友好,环境安静,而且非常非常友善。工作人员热情周到,乐于满足您的每一个要求。虽然酒店不在海滩上,但每20分钟就有一班巴士。在土耳其,街头有很多流浪的猫狗。遗憾的是,猫有时会在酒店的室内用餐区徘徊乞讨,还会到处留下痕迹。酒店的某些区域弥漫着浓重的猫尿味。值得一提的是,鸡尾酒的浓度各不相同,您可以根据个人喜好调制。
房间非常体面,浴室配有淋浴和卫生间,中间由一扇大小舒适的门隔开。餐厅提供多种菜肴、甜点,包括果仁蜜饼、水果和饮料(还有 Ayran)...有几个休息室可以喝 1 杯咖啡和糕点。
唯一的缺点:室外游泳池关闭了(确实是十一月),即使我们要求打扫房间,床单也没有更换。
酒店很漂亮,房间宽敞、干净、舒适。从安塔利亚机场开车过来非常方便,大约 45 分钟。
唯一让这家酒店失望的是所有户外设施都关闭了。不记得在网站上读到过这个。
此外,食物质量和种类严重不足。早餐、午餐和晚餐似乎都是相同的食物。选择也不是很开胃。
工作人员很可爱,非常乐于助人。
哦,如果你讨厌猫,这里不适合您 - 很多流浪猫在户外区域徘徊,餐厅内也经常出现。
食物是重复的,所以选择很有限。工作人员非常乐于助人。酒店非常偏僻,在酒店外面做任何事情的唯一方法就是乘坐公共汽车。
食物没有按照承诺在午夜送达。他们放了1份汤和2份奶酪。然而,在广告中,他们说我们24小时提供食物和饮料,如您所愿。我9点入住,他们说别去别的地方了,就在这里吃饭,我就等到了12点。然后,当我下楼去食堂时,既没有服务员,也没有像样的饭菜。我不得不在外面寻找一家开放的餐厅,当然我自己付了费用,尽管我住在全包酒店。
员工糟糕透顶。食物令人震惊。饮料难喝。总体而言,这是一次令人震惊的体验
食物不是很好
We had a lovely stay, rooms are clean and spacious. The hotel is nice but pool area a little outdated. Food is good and the spa is amazing. The staff are what makes this hotel and they genuinely do go out of their way to make sure you have a fab stay. Shoutout to Huseyin in the restaurant, Nuri and Yunus at the spa and Abdurrahman at the Nargile space in the evenings. They were all so amazing and made our stay impeccable. Beach is a short walking distance or there is a shuttle that can take you there. Nothing else around apart from Belek so be mindful if you want to do a lot of activities.