Hotel was extremely over priced for what the hotel is. Service,cleanliness,food were mediocre. Staff was nice but not super attentive. Ask for pool towels took an hour to get them. Asked for water to be replaced when the room was being made up which they give you 2 bottles. Never happened. Property was nice but cleanliness was not great a lot of families and lots of kids making messes of eating and pool areas really required more staff and attentiveness to stay on top off it. Holliday’s or not place was extremely over priced for what they are offering at best they are a 3 star hotel asking for 5 star pricing.
5.0分
家庭亲子
Beutiful hotel! The stuff was very friendly and helpful, the hotel was spotlesd and the food was good!
5.0分
其他
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I had an amazing experience at this hotel! From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was spacious, spotless, and well-equipped with everything I needed for a comfortable stay.
The location was perfect—close to major attractions yet peaceful enough for a relaxing retreat. The amenities, including the pool, fitness center, and dining options, exceeded my expectations. Breakfast was delicious with a great variety of fresh options.
Overall, a fantastic stay with exceptional service. I will definitely return and highly recommend this hotel to anyone looking for a memorable and hassle-free experience!
总的来说是一次不错的体验。没尝那里的食物，所以不做评价。办理入住有点慢，和员工有过几次小摩擦，但整体入住还是挺愉快的。价格有点贵，不过喜欢酒店独特的风格。在我看来，物有所值。
我们预订了几间房。我们开了很远的车才到这里，结果保安（这并非他的错）告诉我们不能办理入住，因为他不会用电脑，而且酒店里也没人。我们晚上11点55分才到。所有旅游网站都显示有空房，而且可以预订。酒店管理层应该为他们在这方面的管理方式感到羞耻。
房间和上层露台的景色都很美，但就房间的价格而言，服务却很差。房间里有一只蟑螂（虫子），我们多次打电话给客房服务，却始终无人前来。最后，我不得不自己把它弄走。
酒店的标准没有达到其承诺的水平。房间的清洁工作做得很糟糕。你必须在游泳池和房间里争取毛巾，当你要求额外的毛巾时，你会被告知你只能这么做。您需要通过信用卡支付押金，当您在泳池点餐时，您必须直接付款，我们无法收取房费。晚上 11:00 请带上瓶装水，因为酒店里没有任何东西
我最近入住酒店期间，对酒店员工的服务非常失望。他们的客户服务水平很差，员工反应迟钝且不配合。他们似乎缺乏处理客人需求和要求的培训，让我的入住体验既不舒服又令人沮丧。
酒店环境不错，但服务很差。员工既不友好也不礼貌。我们一行人想游泳，但救生员告诉我们泳池下午5点就关门了，而前台明明告诉我们泳池6点才关门，他们却不愿意满足我们的需求。床铺和房间的清洁程度也不够，没有好好整理。
好的酒店没有好的食物
又新又舒适的酒店！
我的预订是关于我在酒店提供的餐厅。
服务是自助餐，没有其他选择。食物不令人愉快而且我们不能点菜。
First and last time
Hotel was extremely over priced for what the hotel is. Service,cleanliness,food were mediocre. Staff was nice but not super attentive. Ask for pool towels took an hour to get them. Asked for water to be replaced when the room was being made up which they give you 2 bottles. Never happened. Property was nice but cleanliness was not great a lot of families and lots of kids making messes of eating and pool areas really required more staff and attentiveness to stay on top off it. Holliday’s or not place was extremely over priced for what they are offering at best they are a 3 star hotel asking for 5 star pricing.
Beutiful hotel! The stuff was very friendly and helpful, the hotel was spotlesd and the food was good!
I had an amazing experience at this hotel! From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was spacious, spotless, and well-equipped with everything I needed for a comfortable stay.
The location was perfect—close to major attractions yet peaceful enough for a relaxing retreat. The amenities, including the pool, fitness center, and dining options, exceeded my expectations. Breakfast was delicious with a great variety of fresh options.
Overall, a fantastic stay with exceptional service. I will definitely return and highly recommend this hotel to anyone looking for a memorable and hassle-free experience!