酒店回复: Thank you very much for your kind feedback! We’re glad to hear you enjoyed our rooms, facilities, and friendly staff.For sustainability and guest privacy, our housekeeping service is provided upon request or after several nights for longer stays, rather than automatically each night. We appreciate your understanding and hope to welcome you back again soon!Warm regards,
5.0分
家庭亲子
原文
翻译提供方：Google
非常好，房间非常干净，床非常舒适宽敞，早餐很棒，我强烈推荐。
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5.0分
家庭亲子
原文
翻译提供方：Google
非常好
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酒店回复: Thank you for your perfect rating! 🌟 We truly appreciate your support and are thrilled to know you enjoyed your stay. Our team takes pride in delivering clean, comfortable accommodations and warm, welcoming service for every guest.We look forward to welcoming you back to Best Western Oswego Hotel for another outstanding stay!
1.0分
其他
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I did not end of staying at this hotel. I arrived from out of town to visit family on Thanksgiving and when I got there the front desk guy was very rude and condescending to my husband and I. We ended up walking out and staying at another local hotel .
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酒店回复: Thank you for your feedback. We’re sorry your experience did not meet expectations. While we always try to accommodate early check-ins when rooms are ready, availability can vary depending on departures and cleaning times. Our team is trained to remain professional and follow policy to ensure a smooth and fair process for all guests.We appreciate you sharing your concerns and will use this as an opportunity to continue reinforcing our service standards.
3.0分
其他
Beds are hard and definitely have been there a long time. Room was clean. Good hot breakfast.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you found your room clean and enjoyed our hot breakfast — our team works hard to ensure a pleasant start to the day for all our guests.We appreciate your comment about the bed comfort and will certainly review this with our team as we continue making updates to enhance guest comfort. Your input helps us improve, and we truly value it.We hope to welcome you back again and provide an even better experience on your next stay.Warm regards,
5.0分
其他
Friendly staff and a clean comfortable room. Excellent breakfast to start the day.
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酒店回复: Thank you for your fantastic 10/10 review! We’re delighted to hear that you enjoyed our friendly staff, clean and comfortable rooms, and a great breakfast to start your day. Your kind words mean a lot to our team. We look forward to welcoming you back for another excellent stay!
除了WIFI很慢，其他都很好
这家酒店非常好，干净整洁，适合所有想要远离家乡放松身心的人。早餐不错，环境宁静友好。
这是我们最喜欢的酒店之一，离家很近，离我们工作地点也只有几分钟的路程。
这是我们住过的最差的酒店。没有客房服务，我们刚到的时候，厕所就堵了，前台说我可以给你拿个柱塞，但你得自己修……真的。这地方简直就是个垃圾场，就算他们付钱给我，我也不会再住那里了！
房间和设施都不错，员工也很友好。他们不提供按晚计费的客房服务，而是按入住天数计费。
非常好，房间非常干净，床非常舒适宽敞，早餐很棒，我强烈推荐。
非常好
I did not end of staying at this hotel. I arrived from out of town to visit family on Thanksgiving and when I got there the front desk guy was very rude and condescending to my husband and I. We ended up walking out and staying at another local hotel .
Beds are hard and definitely have been there a long time. Room was clean. Good hot breakfast.
Friendly staff and a clean comfortable room. Excellent breakfast to start the day.