Older park. Nicely taken care of but very narrow road. Pool is great! So warm and very clean. A good size too. We had a van site. Average size and near cabins. Unfortunately there was a domestic in one of the cabins on our first night. Police were called and it was sorted, but it left us a little rattled regarding the park clientele, so we left earlier than booked. They offered us a credit. Nothing much to do in Ayr, but the hotel has good meals!
5.0分
其他
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Great lil stay for Ayr
Great place to stay, our first room had a little issue with air con but the manager and workers were so good that they did not hesitate to change us into a room that was available. The place is a nice caravan park to stay at.
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酒店回复: Hi TylaThank you for sharing your experience and for the kind words about our team’s assistance. We are pleased that the room change was handled promptly and that you enjoyed a comfortable stay.We appreciate your feedback and are delighted that the property met your expectations. We look forward to welcoming you again soon.
5.0分
家庭亲子
Clean room, friendly staff, quiet location, value for money
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酒店回复: Hi ChandraThank you for sharing your experience with us. We are delighted that you enjoyed the clean room, the warm service from our team, and the peaceful setting.It is wonderful to know you found your stay to be good value. Providing comfort and attentive hospitality is central to our standards.We appreciate your feedback and look forward to welcoming you again soon.
2.0分
情侣出游
No seating other tha a kitchen table. Not comfortable.
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酒店回复: Hi AllanThank you for sharing your feedback with us. We are sorry to hear that the seating arrangement did not meet your comfort expectations.Our aim is to provide welcoming, comfortable spaces for all guests, and your comments help us understand where we can better align with that standard. We appreciate your perspective.We hope to have the opportunity to welcome you again for a more comfortable stay.
5.0分
其他
Everything was good.
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酒店回复: Hi GarthThank you for sharing your feedback. We are delighted to know your stay met your expectations.Our team strives to provide a consistently comfortable and seamless experience. We appreciate your kind words.We look forward to welcoming you back soon.
5.0分
其他
The grounds and unit were clean and tidy peaceful area. Very friendly staff and easy check-in and check out.
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酒店回复: Hi JenniferThank you for sharing your experience. We are delighted that you found the grounds and your accommodation clean and tranquil.It is wonderful to know our team’s warm service and streamlined check-in and check-out enhanced your stay. Your compliments reflect our commitment to a welcoming and efficient guest experience.We appreciate your visit and look forward to welcoming you again soon.
3.0分
家庭亲子
Cabin was quite old and a worn out. We arrived home at 8pm after being out for dinner to find the power out in our cabin.
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酒店回复: Hi FionaThank you for sharing your feedback. We are sorry to learn that your stay did not meet expectations.Our team aims to provide well-maintained accommodations and a comfortable environment at all times. Your experience does not reflect the level of quality and consistency we strive to deliver.We value your comments and appreciate the opportunity to improve. We hope to have the chance to welcome you again for a more seamless stay.
4.0分
情侣出游
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We had a cabin great parking quite but the park didn't have many in it
The only thing I would say it wasn't as clean as I would have liked.
But all as staff members I spoke to were very helpful
5.0分
商务出差
Comfortable accommodation. Friendly staff and very clean. We had everything we needed. The beds were very comfortable too 😊
4.0分
家庭亲子
Only stayed one night was very clean and staff were lovely. Kids loved the jumping pillow and playground.
Older park. Nicely taken care of but very narrow road. Pool is great! So warm and very clean. A good size too. We had a van site. Average size and near cabins. Unfortunately there was a domestic in one of the cabins on our first night. Police were called and it was sorted, but it left us a little rattled regarding the park clientele, so we left earlier than booked. They offered us a credit. Nothing much to do in Ayr, but the hotel has good meals!
Great lil stay for Ayr
Great place to stay, our first room had a little issue with air con but the manager and workers were so good that they did not hesitate to change us into a room that was available. The place is a nice caravan park to stay at.
Clean room, friendly staff, quiet location, value for money
No seating other tha a kitchen table. Not comfortable.
Everything was good.
The grounds and unit were clean and tidy peaceful area. Very friendly staff and easy check-in and check out.
Cabin was quite old and a worn out. We arrived home at 8pm after being out for dinner to find the power out in our cabin.
We had a cabin great parking quite but the park didn't have many in it
The only thing I would say it wasn't as clean as I would have liked.
But all as staff members I spoke to were very helpful
Comfortable accommodation. Friendly staff and very clean. We had everything we needed. The beds were very comfortable too 😊
Only stayed one night was very clean and staff were lovely. Kids loved the jumping pillow and playground.