酒店回复: We want to thank you for your stay we look forward to seeing you again
5.0分
商务出差
原文
翻译提供方：Google
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酒店回复: Thank you for your feedback regarding the recent stay with us, we appreciate your business and taking the time to leave us feedback
4.0分
其他
Wedding - came with my sisters - nice rooms and very quiet. Hotel is not near any stores so an inhouse canteen would be nice and profitable for you guys.
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酒店回复: Thank you for your business and recent feedback regarding your stay.
5.0分
家庭亲子
Room was fairly clean, breakfast great and good variety. The elevator was broken but it didn’t cause a problem for us. Staff was friendly
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酒店回复: We want to thank you for your stay and look forward to seeing you again.
3.0分
其他
Staff was nice. I wish we wouldve been told there was not an elevator.
Had to call the front desk because of others in the hotel.
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酒店回复: Thank you for your feedback we appreciate your business. We are sorry for any inconvenience this may have caused you with noise from others at the hotel.
3.0分
其他
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Everything was clean and the staff was friendly. However, the elevator was broken the entire time we were there, and apparently they’ve had lots of issues with it. And our room was set for the 3rd floor with no option to switch to the first floor since the hotel was full. We didn’t know in advance and we had a lot of heavy luggage to carry up and down the non-air conditioned stairwells. Apparently they’ve had a lot of issues with the elevator in the past.
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酒店回复: Thank you for your recent feedback regarding your stay. We are working very hard to get the elevator back up and running.
4.0分
其他
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The room was very clean, had lots of room and the beds were comfortable. It was located in a nice quiet area. The elevator was broken and the bathroom was out of shampoo but other than that everything was great.
酒店回复: Thank you for your recent feedback regarding your stay.
3.0分
其他
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Disappointed Despite a Warm Welcome
We stayed here for a family trip and were initially hopeful—the front desk lady was kind and welcoming, and the beds were fairly comfortable. Unfortunately, the rest of the experience didn’t meet expectations.
Our room had a strong mildew smell, and the bathroom floor had hair and small black bugs in the corners. It was clear the room hadn’t been vacuumed properly, and the headboard was noticeably dirty. To make matters worse, the elevator was out of service, so we had to climb to the third floor with three kids and all our luggage. That was exhausting.
The pool was also closed, even though the weather was hot—something we were really looking forward to. Overall, while the staff showed kindness, the lack of cleanliness and broken amenities made our stay frustrating and uncomfortable.
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酒店回复: Thank you for your feedback regarding your recent stay, we are sorry to hear it wasn't as enjoyable as we had hoped for. We will take this as a learning opportunity to improve. We are sorry for any inconvenience this may have caused.
这家酒店非常干净，员工也很有礼貌，很友好。我会推荐其他人来住。我们下次还会尝试其他舒适客栈（Comfort Inn）。
不好不坏，中规中矩。这是一次临时预订，所以也没什么选择的余地。
好的
不
Wedding - came with my sisters - nice rooms and very quiet. Hotel is not near any stores so an inhouse canteen would be nice and profitable for you guys.
Room was fairly clean, breakfast great and good variety. The elevator was broken but it didn’t cause a problem for us. Staff was friendly
Staff was nice. I wish we wouldve been told there was not an elevator.
Had to call the front desk because of others in the hotel.
Everything was clean and the staff was friendly. However, the elevator was broken the entire time we were there, and apparently they’ve had lots of issues with it. And our room was set for the 3rd floor with no option to switch to the first floor since the hotel was full. We didn’t know in advance and we had a lot of heavy luggage to carry up and down the non-air conditioned stairwells. Apparently they’ve had a lot of issues with the elevator in the past.
The room was very clean, had lots of room and the beds were comfortable. It was located in a nice quiet area. The elevator was broken and the bathroom was out of shampoo but other than that everything was great.
Disappointed Despite a Warm Welcome
We stayed here for a family trip and were initially hopeful—the front desk lady was kind and welcoming, and the beds were fairly comfortable. Unfortunately, the rest of the experience didn’t meet expectations.
Our room had a strong mildew smell, and the bathroom floor had hair and small black bugs in the corners. It was clear the room hadn’t been vacuumed properly, and the headboard was noticeably dirty. To make matters worse, the elevator was out of service, so we had to climb to the third floor with three kids and all our luggage. That was exhausting.
The pool was also closed, even though the weather was hot—something we were really looking forward to. Overall, while the staff showed kindness, the lack of cleanliness and broken amenities made our stay frustrating and uncomfortable.