Room was decent not exactly wow but good enough but location was far away from whitetown and other tourist areas. Owner was very good but staff were not very friendly and didn't help much. There was a supermarket nearby which helped us get quick groceries

Wasnt like a proper hotel was a residential building in which 1 floor was converted into hotel and also the landline wasnt working and mostly no one would be in the reception

Nice hotel at this price range, only drowback is we won't get coffee/tea though we get good food.

Parking is a big problem in pondicherry, however this hotel has some space to park the vehicle on road.

The rooms were clean though the ac was not working properly. Bathrooms were not cleaned properly. Poor room service. For the mentioned price, the room can be maintained better and the ac needs to be fixed as well.

I never experienced such a ridiculous hospitality from this hotel. Basic register of check-in and check-out not maintained. Our room was booked till 11am. The reception person called me at 6am and told me to vacate immediately with my old parents. Even though we told him regarding our check-out time at 11am. Still he pressured us to vacate, since he wrongly committed to another guest. What kind of hospitality experience they are providing to the guest, that too being a senior citizen guest. How they are treating with inhuman way. This hotel is unfit to be in this industry, without basic quality and manners. Please think before you book the room in this hotel.

I booked and paid for the room in advance. I visited there on 20th Jan and asked for my room. The person in the front desk talked lethargic, without any manners & resoectin a rude tone and asked questions tome, when I dud book, what date... And he didn't receive any booking.. Why would anyone visit a hotel after booking the full money in advance? He then realised that I had already booked and found out from someone else about my booking. However, he said no room available. All are booked and he asked me to wait for 5 mins. In spite of waiting for 20-30mins I didn't get a room. He was talking to someone again.. He then suddenly said room available at a different hotel which is nearby.. I asked why should I stay in another place when I booked for this hotel. He repeated the same.. He SHOULD HAVE REQUESTED AND DISCUSSED WUTH WITH THE CUSTOMER ABOUT POSSIBLE OPTIONS. HE took matters in his hand and decided whatever made him felt easy and cimfirt.. Whereas I m waiting with a 4.5 Yr old kid.. Reasons he gave for this mistake is sofwater issue etc.. When he earlier so confidently talked to me in a rude tone.. That he didn't receive any booking for 20th.. That time the s/w seemed to worj and when he learnt I heard made tjmhe payment... His learnt that I m telling the truth.. However, I condemn his Poor manners, no respect to customers. I cudnt wait any longer as I was with my family and forced to to go the place where he told... As an another option I was asking for refund, since I m not staying there.. Again the same rudeness, "can't refund the money, won't work like that"... I paid 3353.00 and I had stay in a place which costs 1400 to 1700.00.. Neither did get a refund nor an apology..I expect full refund of my money.