酒店回复: Hello Alexander,Nos complace saber que disfrut de la actitud de nuestro personal durante su estancia. Agradecemos sus amables palabras y esperamos tener el placer de darle la bienvenida nuevamente en el futuro. íEstaremos encantados de recibirle de nuevo!
2.0分
商务出差
展开
Less than expected
Breakfast 6-9, but not opened until 6:50
Had to request room cleaning, and after confirming such on our 3rd day, no one showed up - needed to walk towels down for exchange, ask for tp, soap,shampoo - and no trash pickup.
展开
酒店回复: Hello George,Thank you for sharing your feedback. We appreciate your observations about the breakfast schedule and room service. Your comments regarding the cleanliness and maintenance of your room are valuable, and we will ensure they are reviewed with the appropriate team to enhance the guest experience in the future. We hope you had a pleasant stay overall and look forward to serving you better on your next visit.
4.0分
其他
展开
Much Better than I expected from reviews
Staff was friendly, room was clean. The breakfast was waffles, cereal, some bread products, no fruit and no yogurt. But it was fine. The rooms were nice enough and they are definitely in the process of updating so there is still some painting to do. But it smelled fine, beds were clean, room was clean, ac worked. The only thing was you have to make a deposit with cash or credit card and that wasn’t mentioned. If you do it in cash it’s $100 and they hand it back to you at check out. We had a nice stay.
展开
酒店回复: Hi Rachel,Thank you for sharing your detailed feedback. We’re glad to hear that you found our staff friendly and the room clean, with comfortable beds and a functioning AC. It’s great to know that you noticed our ongoing updates and that the rooms were fresh and well-maintained during your stay. We appreciate your observations regarding breakfast and the deposit process. Your feedback about the breakfast variety and the cash or credit card deposit has been shared with our management team for consideration to improve clarity and guest experience. It’s wonderful to hear that despite these notes, you had a nice stay, and we look forward to welcoming you back for another comfortable visit.
1.0分
家庭亲子
展开
The only temperature for the shower was either cold or too hot to use. Could not take a shower because of this. AC was loud. No insulation in the walls as I could hear the person in the next room over yawn the walls were so thin.
展开
酒店回复: Hi Carol,Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay — especially with the shower temperature, the loud AC unit, and the noise levels from neighboring rooms.Your comfort is very important to us, and we’re disappointed to hear that these problems prevented you from fully enjoying your stay. We understand how frustrating it must have been to not be able to take a proper shower, and we are actively looking into the plumbing issue you described. Additionally, we are addressing the AC noise and evaluating soundproofing options to improve the overall guest experience.Your feedback helps us identify where we need to improve, and we genuinely appreciate you bringing these matters to our attention. We hope you’ll consider giving us another chance in the future to provide the comfortable and relaxing stay you expected.
3.0分
商务出差
展开
The breakfast is not a buffet as advertised, it's just a continental. Rooms were clean as expected. The room had a window heat/ac unit that worked but when running was very noisy. I was quite surprised that upon arrival i discovered that the motel charges a deposit between $150-$300 depending on the distance between your home and the motel. I will never stay there again. I've never been asked for a deposit before checking in.
展开
酒店回复: Hi Larry,Thank you for your detailed feedback. We are glad to know that you found the rooms clean and that the heating and air conditioning unit worked properly during your stay. Cleanliness and functional amenities are very important to us, and it is great to see those met your expectations. We understand your concerns regarding the breakfast variety, the noise from the unit, and the deposit policy. Your input will be shared with our team so we can review these areas and improve where possible. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
1.0分
其他
展开
Avoid this hotel!!
Avoid this place at all costs. Rooms were not very clean. We stayed one night. Manager opened the door to our room without knocking at 10 am to remind us to check out at 11. They also never refunded my security deposit when me and my son just slept for one night and were only in the room to sleep at night! DO NOT STAY HERE!!!
展开
酒店回复: H i Casey,Thank you for sharing your experience. We appreciate you taking the time to provide these details, and we’ve noted your concerns regarding the room cleanliness, the early interruption by staff, and the unresolved security deposit. Your comments have been forwarded to our management team for immediate review. Entering a guest room without knocking and any delay in processing a deposit refund are matters we take seriously. Please know that this is not reflective of the standard we aim to maintain. Your input is important, and we hope to have the opportunity to provide a much better experience should you consider staying with us again.
2.0分
其他
展开
Receptionist acted like it was an imposition to check me in. Room was "bare bones" - no nose tissue, no hair dryer (had been ripped from wall), no clock. Breakfast was ok. "You get what you pay for"!
展开
酒店回复: Hi Loralee,Thank you for sharing your experience. While we're glad to hear the breakfast met your expectations, we appreciate your honest feedback about areas that fell short. Your comments about the room amenities and check-in experience are important, and we'll be sure to review them with our team to ensure better service and upkeep moving forward. We understand the importance of feeling welcomed and well-accommodated, and we hope to have the opportunity to provide you with a more comfortable stay in the future.
2.0分
情侣出游
The front desk lady was not nice or welcoming, there was no hot water and the bed sheets were dirty
展开
酒店回复: Hi Jennifer,Thank you for sharing your feedback. I’m very sorry to hear about your experience — especially regarding the welcome you received at the front desk, the lack of hot water, and the condition of the bed sheets. This is not the level of service or cleanliness we aim to provide, and I completely understand your frustration.Please know that your concerns have been shared with our front desk and housekeeping teams so we can address these issues directly and ensure they are corrected moving forward. We are also investigating the issue with the hot water to prevent it from happening again.We appreciate you bringing this to our attention, and we’d welcome the opportunity to speak with you further.
价格合适。房间不错
在我把东西从车里拿出来之前，问题就出现了。我甚至还没办理入住手续，酒店就对我评头论足，态度恶劣，押金也非常不合理，所以我只能去另一家热情的酒店。
工作人员态度非常好
Less than expected
Breakfast 6-9, but not opened until 6:50
Had to request room cleaning, and after confirming such on our 3rd day, no one showed up - needed to walk towels down for exchange, ask for tp, soap,shampoo - and no trash pickup.
Much Better than I expected from reviews
Staff was friendly, room was clean. The breakfast was waffles, cereal, some bread products, no fruit and no yogurt. But it was fine. The rooms were nice enough and they are definitely in the process of updating so there is still some painting to do. But it smelled fine, beds were clean, room was clean, ac worked. The only thing was you have to make a deposit with cash or credit card and that wasn’t mentioned. If you do it in cash it’s $100 and they hand it back to you at check out. We had a nice stay.
The only temperature for the shower was either cold or too hot to use. Could not take a shower because of this. AC was loud. No insulation in the walls as I could hear the person in the next room over yawn the walls were so thin.
The breakfast is not a buffet as advertised, it's just a continental. Rooms were clean as expected. The room had a window heat/ac unit that worked but when running was very noisy. I was quite surprised that upon arrival i discovered that the motel charges a deposit between $150-$300 depending on the distance between your home and the motel. I will never stay there again. I've never been asked for a deposit before checking in.
Avoid this hotel!!
Avoid this place at all costs. Rooms were not very clean. We stayed one night. Manager opened the door to our room without knocking at 10 am to remind us to check out at 11. They also never refunded my security deposit when me and my son just slept for one night and were only in the room to sleep at night! DO NOT STAY HERE!!!
Receptionist acted like it was an imposition to check me in. Room was "bare bones" - no nose tissue, no hair dryer (had been ripped from wall), no clock. Breakfast was ok. "You get what you pay for"!
The front desk lady was not nice or welcoming, there was no hot water and the bed sheets were dirty