酒店回复: Kia Ora ,We would like to express our sincere appreciation for an excellent feed back of our property as well as Napier itself . We drive for delighting our guests and exceeding their expectations during the stay and will revert to team members .Once again than you and for choosing to stay at Swiss Belhotel Napier and we do look forward to welcoming you back in the near future .Kind RegardsJay General Manager
酒店回复: Kia Ora ,We would like to express our sincere appreciation for a great feed back of our property and indeed pleasure to hear that you and your kids all enjoyed Swiss Belhotel Napier and the town as well. Once again thank you for choosing to stay with us and we do look forward to welcoming you back in the near future .KInd RegardsJay Hotel Manager
4.7分
豪华房
情侣出游
原文
翻译由AI提供
10/10，无论是品质还是服务都非常棒。
不过202房间的浴帘需要深度清洁一下了。
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酒店回复: 亲爱的 Alan，
非常感谢您的精彩评论，非常感谢。我已将您的评论转达给客房服务团队，如果您在入住期间没有达到标准，请接受我们的歉意。
我们希望将来能再次见到您，
Markus
酒店回复: Dear Haibei,Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. We strive to provide excellent service and facilities, and your comments will be carefully reviewed to help us improve.We apologize for any inconvenience caused by the size of our breakfast restaurant and the limited buffet options. We will certainly look into the variety and service quality offered during breakfast to ensure a more enjoyable experience in the future. Regarding the chef’s attitude, we take this matter seriously and will address it internally to ensure a more professional and welcoming atmosphere for our guests.We appreciate your input and hope to have the opportunity to welcome you again and provide a better experience.Warm regards,Adhiraj Sunkersett(Front office Manager)
酒店地理位置优越，走几分钟就到海边了 周边餐厅也很多，是个好地方。酒店服务人员还是挺好的，环境卫生也挺好哦！推荐…
房间进去一股印度咖喱味 早餐一般话，只有预制培根鸡蛋西红柿蘑菇香肠和一些面包片 酸奶 没有其余的调味品 早餐也不如携程其他客人上传的精致早餐
2个房间，适合家庭出游，酒店设施很新，可能是新装修的，酒店对面就有超市和加油站，很方便
房间出乎意料的好，比国外一般酒店面积大很多，干净整洁，地理位置到海边走路5分钟，性价比高，推荐
这家酒店是在新西兰最满意的酒店，也是空间最大的酒店，房间超级超级无敌大，非常的舒服，非常安静，干净整洁，最记忆深刻的是我们入住的时候，经理送给两个小朋友两只小狗狗名叫班尼，两个小朋友现在一直都还非常喜欢这两个小玩具，一直在玩，他们非常喜欢这个狗狗和这个酒店，还希望下次继续去入住，非常有爱心的一家酒店，我们非常满意。入住的第2天，我们赶上了纳皮尔一周一次的集市，我们在那里买到了非常多满意的东西，包括蜂蜜，水果，面包，咖啡，都是我们最难忘的回忆。
10/10，无论是品质还是服务都非常棒。
不过202房间的浴帘需要深度清洁一下了。
我们临时预订了这家酒店，20分钟内就到了。办理入住手续很顺利，所有一切都为我们准备得井井有条。地理位置非常好——步行即可到达海滩、游乐场、商店和餐馆；同时又远离了镇上的喧嚣。我们住在顶楼，能听到屋顶上海鸥的声音。不过，它们在日落后就睡着了，所以并没有打扰到我们。非常愉快的住宿体验，我们下次还会再次预订。
很不错的精品酒店，房间干净宽敞，但餐厅只有客满时才供应晚餐。
酒店房间又大又舒服，床也很舒适。员工非常友好，食物也很棒。下次还会选择入住这里。
酒店达不到5星标准，早餐餐厅容纳人数15人左右，早餐主要是单点加很少的几样自助食物，没有服务。厨师态度恶劣。