酒店回复: 尊敬的客人,感谢您的反馈。我们很高兴我们的员工给您留下了良好的印象,对于早餐和床单方面的问题,我们深表歉意。我们将认真对待这些问题,确保您下次入住时获得更好的体验。此致,总经理 Sue Daley
5.0分
其他
原文
翻译提供方:Google
他们都非常出色,人很好,很有礼貌,也很通情达理,我非常喜欢,强烈推荐!
展开
酒店回复: 尊敬的宾客,非常感谢您的精彩反馈!我们很高兴得知我们的团队给您留下了如此深刻的印象。您的赞扬和推荐对我们意义非凡,我们期待您的再次光临。此致,总经理 Sue Daley
2.0分
其他
原文
翻译提供方:Google
坏的
酒店需要装修,油腻。
地板很粘,一切都很旧。
4.0分
商务出差
原文
翻译提供方:Google
这是一家安静舒适的酒店,工作人员服务很好,
3.0分
其他
原文
翻译提供方:Google
没有电动汽车充电站
房间可以看到走廊!!十分吵闹 !!
Deal with ******* 给你的是位置最差的房间!
幸运的是只是过夜!
午餐本来应该在 8:00 结束,但到了 7:50!一切都消失了!我们午餐只能喝劣质咖啡!
展开
酒店回复: Dear Raymond,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager
5.0分
其他
Front desk staff was wonderful on arrival and thru out my stay. Will definitely be staying again
展开
酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re glad to hear the front desk team made your stay enjoyable from start to finish. We look forward to welcoming you back again!Sincerely, Sue Daley General Ma
3.0分
家庭亲子
Good room, good breakfast, good staff. Think there might have been some sort of bedbugs though.
展开
酒店回复: Dear Guest,Thank you for your feedback. We’re glad you enjoyed the room, breakfast, and staff. We take concerns about bedbugs very seriously and will investigate immediately to ensure a comfortable stay for all our guests.Sincerely, Sue Daley
5.0分
其他
展开
Best stay ever
Overall, this is an amazing place to stay if you’re going to visit the Fort Bragg or Fort liberty area. The hotel is exceptionally nice. The staff is amazing and it’s a quiet place to be. We also have convenience stores and shopping areas may be 2 to 3 minutes walking distance it’s a Dunkin’ Donuts, a Domino’s I mean, yeah I really love or enjoy staying at comfort Inn and quality suites hotel they have treated me great and I would recommend them to anybody coming from anywhere.
展开
酒店回复: Dear Guest,Thank you for your feedback! We’re thrilled to hear you had an amazing stay and enjoyed our quiet atmosphere, friendly staff, and convenient location near shopping and dining. We appreciate your recommendation and look forward to welcoming you back anytime.Sincerely, Sue Daley
5.0分
商务出差
展开
So let me just start by saying that the staff and the hotel is absolutely amazing. My stay there was comfortable. They provided everything that I needed and then some. The staff is great especially the nighttime lady. I want to say her name is Miss Marilyn. She is absolutely adorable. I love her. Yeah this is a great place to check into if you’re going to visit North Carolina if you have business in North Carolina or even if you just wanna get away from the kids for a couple of nights, this is your place
展开
酒店回复: Dear Guest,Thank you for your wonderful review! We’re thrilled you had a comfortable stay and enjoyed our staff, especially Miss Marilyn. We appreciate your kind words and are glad our hotel was a great choice for your visit to North Carolina!Sincerely, Sue Daley General Manager
3.0分
其他
展开
Your Average Spot with Clean Breakfast Room
Probably the only thing that seemed clean and good was the breakfast room itself. The actual breakfast was bare minimum, but there was a Belgium waffle maker. The room was dingy. Stains on the couch. Paint was not fresh. Towels then and cheap. Speaking of...there was only one set of towels when we checked in. The next morning, I called the desk to ask for more and she told me they were out of towels. Luckily, they brought some up within the hour. There was a spider web on the window pane (inside). The elevator was sketchy. Surprisingly, the staff was nice. But, it served the basic need. We got some rest. Nothing stood out as "great". The breakfast room was clean, at least.
展开
酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We’re glad to hear you found our staff friendly and the breakfast room clean. We apologize for the issues you encountered with your room and the towel shortage. Your comments will be shared with our team to ensure better upkeep and service consistency in the future. We appreciate you giving us the opportunity to serve you.Sincerely, Sue Daley
员工服务很好,早餐也还可以,但是华夫饼蘸糖浆的味道有点怪,而且饼皮上有污渍。
他们都非常出色,人很好,很有礼貌,也很通情达理,我非常喜欢,强烈推荐!
坏的
酒店需要装修,油腻。
地板很粘,一切都很旧。
这是一家安静舒适的酒店,工作人员服务很好,
没有电动汽车充电站
房间可以看到走廊!!十分吵闹 !!
Deal with ******* 给你的是位置最差的房间!
幸运的是只是过夜!
午餐本来应该在 8:00 结束,但到了 7:50!一切都消失了!我们午餐只能喝劣质咖啡!
Front desk staff was wonderful on arrival and thru out my stay. Will definitely be staying again
Good room, good breakfast, good staff. Think there might have been some sort of bedbugs though.
Best stay ever
Overall, this is an amazing place to stay if you’re going to visit the Fort Bragg or Fort liberty area. The hotel is exceptionally nice. The staff is amazing and it’s a quiet place to be. We also have convenience stores and shopping areas may be 2 to 3 minutes walking distance it’s a Dunkin’ Donuts, a Domino’s I mean, yeah I really love or enjoy staying at comfort Inn and quality suites hotel they have treated me great and I would recommend them to anybody coming from anywhere.
So let me just start by saying that the staff and the hotel is absolutely amazing. My stay there was comfortable. They provided everything that I needed and then some. The staff is great especially the nighttime lady. I want to say her name is Miss Marilyn. She is absolutely adorable. I love her. Yeah this is a great place to check into if you’re going to visit North Carolina if you have business in North Carolina or even if you just wanna get away from the kids for a couple of nights, this is your place
Your Average Spot with Clean Breakfast Room
Probably the only thing that seemed clean and good was the breakfast room itself. The actual breakfast was bare minimum, but there was a Belgium waffle maker. The room was dingy. Stains on the couch. Paint was not fresh. Towels then and cheap. Speaking of...there was only one set of towels when we checked in. The next morning, I called the desk to ask for more and she told me they were out of towels. Luckily, they brought some up within the hour. There was a spider web on the window pane (inside). The elevator was sketchy. Surprisingly, the staff was nice. But, it served the basic need. We got some rest. Nothing stood out as "great". The breakfast room was clean, at least.