酒店回复: I apologize for the inconvenience our front desk associate has caused. I will address this with him and make sure our staff knows that this is not acceptable. We appreciate any feedback and will work hard on resolving any issues. Thank you!
2.0分
其他
原文
翻译提供方：Google
噪音很大，家具上有污渍，质量很差
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酒店回复: We are extremely sorry that we did not meet your expectation on your recent stay with us. I will bring this up with our staff and work harder to correct these issues.
酒店回复: We are very sorry for your experience at our hotel. We are in a transition period of renovations in our lobby. We are bringing the issues of the room cleanliness up with our housekeeping team and will work to get these issues resolved
1.0分
其他
原文
翻译提供方：Google
室外照明又脏又差。所有室外停车场的灯都没有接好。
1.0分
商务出差
The property was not what I looked like online, very unsafe area and poor room conditions.
1.0分
情侣出游
Cockroach’s in room
3.0分
其他
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Underwhelming
We were just resting for the night, so the room was fine. The internet was weak, bed sheets and carpet had stains.
The location was great, the commute was easy/simple. The pool was gross, im not sure if it was closed for the season but it looked awful. Staff was courteous and
helpful.
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酒店回复: We are sorry about these issues you faced when stying with us. We are working without internet provider to put together a new package for our guest. Our housekeeping staff has been made aware of the issues in the rooms and we will get these issued fixed
1.0分
家庭亲子
Postef pictures were deceiving. Place was dirty noidy and very outdstef
2.0分
家庭亲子
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There was some type of renovation going on that would have been nice to know about. The room door would not lock nor did the key actually work. It was the most unsafe cheap experience and I would stay there again ever! I thought there were a good chain of hotels but I was greatly disappointed! I don’t mind paying for a good hotel but make sure it’s safe and clean. I would take this location off ******* until all the renovations are done and it is up to par. It nowhere looked like the pictures on *******.
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酒店回复: We are terrible sorry we did not meet your standards. We are going through a renovation, but that is not an excuse to have our guest feeling unsafe. We will talk with our maintenance and housekeeping teams to make sure this issues are resolved.
5.0分
其他
A nice comfortable stay
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酒店回复: thank you for your staying with us.We hope to see you again on your next trip!
不太友好
我们在长途旅行期间在这里短暂休息了一晚。前台人员不太友好。他抱怨其他客人，在帮助我时还和别人聊天，还抱怨电脑。总体来说，他似乎不太开心。但他很有效率。
噪音很大，家具上有污渍，质量很差
门是锁着的，所以唯一的交流方式是通过窗户上的缝隙。房间里烟雾弥漫，家具上沾满了污渍。该地区的其他酒店没有锁门，也没有烟雾缭绕的房间
室外照明又脏又差。所有室外停车场的灯都没有接好。
The property was not what I looked like online, very unsafe area and poor room conditions.
Cockroach’s in room
Underwhelming
We were just resting for the night, so the room was fine. The internet was weak, bed sheets and carpet had stains.
The location was great, the commute was easy/simple. The pool was gross, im not sure if it was closed for the season but it looked awful. Staff was courteous and
helpful.
Postef pictures were deceiving. Place was dirty noidy and very outdstef
There was some type of renovation going on that would have been nice to know about. The room door would not lock nor did the key actually work. It was the most unsafe cheap experience and I would stay there again ever! I thought there were a good chain of hotels but I was greatly disappointed! I don’t mind paying for a good hotel but make sure it’s safe and clean. I would take this location off ******* until all the renovations are done and it is up to par. It nowhere looked like the pictures on *******.
A nice comfortable stay