酒店回复: Thank you very much for taking the time to share your feedback with us.We are delighted to hear that you enjoyed the view of Tokyo Tower and found the location of Oakwood Hotel & Apartments Azabu Tokyo convenient, with easy access to Roppongi and the surrounding areas. It’s wonderful to know that these aspects enhanced your stay.At the same time, we sincerely apologize for the street noise you experienced at night. We understand how important a quiet environment is for a restful stay, and your comments regarding soundproofing have been duly noted and shared with our team for further review.We truly appreciate your kind words about the overall quality of your stay and hope to have the pleasure of welcoming you back to Oakwood Hotel & Apartments Azabu Tokyo in the future.Warm regards,Oakwood Hotel & Apartments Azabu Tokyo
酒店回复: Thank you very much for your outstanding review and for choosing Oakwood Hotel & Apartments Azabu Tokyo!We’re delighted to hear that you enjoyed your stay with us—from our convenient location near Azabu-Juban Station to the nearby dining options and our housekeeping team's efforts in maintaining cleanliness. Your thoughtful mention of the amenities and room comfort truly means a lot to us.We appreciate your note regarding the Tokyo Tower view and recommend that future guests let us know in advance if they have a specific view preference—we’ll always do our best to accommodate requests whenever possible.We’re so pleased you had a memorable experience, and we hope to welcome you back for another wonderful stay in Tokyo.Warm regards,Oakwood Hotel & Apartments Azabu Tokyo
酒店回复: Thank you for choosing Oakwood Hotel & Apartments Azabu Tokyo and for taking the time to share your review.We’re delighted to hear that you enjoyed our convenient location, complete facilities, attentive service, and daily room cleaning. It’s wonderful that you could even enjoy the view of Tokyo Tower from your window! Your kind feedback means a lot to our team. We look forward to welcoming you back on your next visit to Tokyo.Best Regards,Oakwood Hotel & Apartments Azabu Tokyo
酒店回复: Thank you very much for taking the time to share your feedback following your recent stay with us at Oakwood Hotel & Apartments Azabu Tokyo.We sincerely regret to hear that your experience did not meet your expectations, particularly regarding the early check-out and room cleanliness. Please allow us to apologize for any inconvenience caused. While our cancellation and refund policies are in line with industry standards and communicated at the time of booking, we understand your frustration and will review your feedback carefully.Regarding the cleanliness issues you mentioned, this is certainly not reflective of our usual standards. We take such concerns seriously and have shared your comments with our housekeeping team to ensure immediate improvement and more thorough inspections moving forward.On a positive note, we’re glad to hear that you found the amenities and room functionality to your satisfaction. We appreciate your comments and will continue to strive for better service in all aspects.Thank you again for your valuable feedback, and we hope to have another opportunity to welcome you back in the future under better circumstances.Warm regards,Oakwood Hotel & Apartments Azabu TokyoGuest Services
老牌星级酒店肯定是不会让人失望的，酒店位置非常好，前台给了能看见东京塔的房间，真的很治愈。遗憾只定了一晚，下次又机会还会入住
房间可见东京塔🗼位置也方便，距离六本木就是走路的距离，出行方便。就是唯一夜晚经常有街道隔音噪声太大。对声音敏感的谨慎预定，其他无可挑剔了。
酒店视野极佳，所有房间都有阳台，可俯瞰东京塔。附近有地铁站，但如果带着行李，从列车到出站口（再到酒店）在车站内需要走相当长的一段路，所以记得找有自动扶梯/电梯的出口。酒店一楼有咖啡厅，也能看到东京塔。餐饮味道尚可，但价格略高，不过甜点很不错。
房间位置很好，离麻布十番地铁站很近，去银座、表参道、六本木都很近很方便（地铁方便，打Uber也不会贵），周边吃得多，楼下就有一家烧肉，麻布十番咖啡店、小店也很多；
然后表扬一下酒店的housekeeping也很认真很细致，打扫的很干净！
酒店有阳台，比较可惜的是，安排到的房间没能有完整的东京塔景观，不过隐隐约约可以看到也还不错，可能需要提早备注；
总体来说，酒店的房间面积在东京不算小、位置便利、房间设施齐全，维护的比较好且干净，很适合出游选择。
阳台不错望东京塔，设施都算比较新，还有个厨房可以自由发挥
位置很方便，周围便利店，地铁站，咖啡厅一应俱全。酒店设施齐全，服务周到，每天打扫房间。窗外就是东京塔
提前和酒店备注了想要看到东京塔的房间 非常惊喜房间的阳台上可以看到东京塔 前台真的非常nice～check in的时候很贴心 每天回酒店也会笑着打招呼
房间里有洗衣机 厨房真的是麻雀虽小 五脏俱全 卫生间干湿分离 整体入住感觉很不错
第一天住的房子可能因为预定比较晚的原因，所以被安排到了三层的尾房，送了两张饮品券。总体来说，三层炸街的声音比较大，晚上声音很大，如果睡的比较轻的朋友会被惊醒，这点很不友好。房间确实不算大，但是也比较合适，😂但是后面又预定了连续两天的房型，又被安排到尾房，后面我在asr官方预定。尽管是金卡，情况也没有任何提升，就是从低楼层尾房换到了高楼层尾房。然而manager递给我卡片上又显示给我安排了正常房间，我不知道在重新check in过程中发生了什么，让他改变了我的房间，直接把行李箱送到我房间这点不错，但是连住三天尾房让我感到不太舒服。新安排的房间甚至看不到东京塔，而且卫生也相对糟糕，我在浴缸旁边看到了毛发。虽然这边东西比较齐全，但是我觉得服务几乎很少，是偏向欧美的酒店。只能说地理位置还不错吧，想体验服务的人建议别来，毕竟是公寓型酒店。
在7.22上午（十二点的时候进门右手边第二位）和7.19下午值班的前台小姐（这两个时间是同一个人）我要特别感谢。7.22的时候因为我的原因无法进入房间，但是她很快的为我办理了房卡相关服务，而且她的英文非常流利，从我第一次入住和后来退房都感觉很好，请对她表达我的谢意！当时很着急忘记评论，现在追评
虽然对于一间Oakwood酒店来说，房间不算大，但阳台上就能看到东京塔，景色非常棒。酒店就在麻布十番站前面，非常方便。下次我还会考虑入住。
订了三间房间11晚，行程有变需要提前两天退房，居然不退钱，太不人性化了。打扫卫生不到位，床底沙发底都是垃圾。优点是房间内功能齐全。