酒店回复: Dear Guest,Thank you for sharing your kind and encouraging feedback. We are delighted to hear that you found our hotel environment and service to be excellent, contributing to a positive and memorable stay. Your high recommendation means a great deal to us. We look forward to welcoming you back in the future.RegardsDinesh GandhiGeneral Manager
酒店回复: Dear Guest,Thank you so much for taking the time to share such a detailed and thoughtful review of your recent stay with us! We are thrilled to hear that you enjoyed our modern design, the "zebra crossing" convenience of being right across from Westfield Doncaster, and—most importantly—a comfortable night's sleep on our mattresses.It’s also wonderful to know our restaurant team made a great impression. I’ll be sure to pass along your thanks to them; they’ll be delighted to hear their extra effort with the juice made your morning!RegardsDinesh GandhiGeneral Manager
酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback following your recent stay with us. We appreciate your balanced comments and the opportunity to address your experience.I am sorry to hear that while the breakfast offered a good variety, the taste did not meet your expectations. Your specific feedback regarding the fried rice and noodles has been shared with our culinary team for review, as we continually look to improve both quality and flavour. We are pleased to hear that you enjoyed the congee and natural honey.Thank you also for your comments regarding the hotel environment. As an enclosed building, our ventilation relies on a central air-conditioning system, and we appreciate your observations regarding airflow in guest rooms and corridors.With respect to the pool area, guest safety is very important to us. As noted, the pool is unsupervised, and children are required to be accompanied and supervised by their guardians at all times. Regarding luggage assistance, while we do not offer a bellhop service, luggage carts are available for guest use and assistance can be requested at the front desk. We appreciate your understanding and note your feedback.I am delighted to hear your positive comments about Hana at the front desk, and I will be sure to share your kind words with her. Your feedback regarding your interaction with our Front Desk Manager has also been noted, as we strive to ensure a warm and welcoming experience from all team members.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an improved experience.RegardsDinesh GandhiGeneral Manager
酒店回复: Dear VeelaaThank you for sharing your accommodation experience. We are pleased to hear about your overall satisfaction with the hotel, but we also fully understand your expectations regarding the mineral water. We do offer filtered water at no cost to all our guests, the station is located on Level 3. Regarding the issue of the facial cleanser left behind, our team will sincerely assist in locating it and will respond to you as soon as possible. We look forward to your return, so we can provide you with better service.Sincerely, Dinesh Gandhi General Manager
酒店回复: Dear Shane,Thank you for sharing your feedback. We have reviewed the CCTV footage and did not observe any underwear in the corridors; therefore, the refund request could not be approved. While we value your comments, feedback from other guests regarding their stays has been positive.Kind regards,Dinesh GandhiGeneral Manager
酒店回复: Dear Guest,Thank you so much for sharing your experience with us! We’re delighted to hear that you enjoyed the breakfast and found the hotel clean and well-equipped for your stay. It’s great to know that our dining options made things convenient for you throughout the day.We appreciate your comments about the surroundings and will keep them in mind as we continue to improve our guests’ overall experience.We’re glad the parking arrangements worked well for you, and thank you again for choosing to stay with us. We hope to welcome you back soon!RegardsDinesh GandhiGeneral Manager
酒店环境和服务都特别好，为此点赞评论非常多的好。刚刚哈哈哈哈哈哈哈、很好很好的服务和居住体验。值得推荐。
酒店很新，很现代也很干净，位于东南区Docaster Westfield对面，位置是很方便的，想去商场吃饭喝奶茶过个斑马线就到。
房间风景不错，床垫也挺舒服的。但是隔音一般，走廊里有时候会很嘈杂！可能也是因为在携程预订，所以被安排在一堆旅游团的房间旁，早上他们出门的时候很吵。
我们自驾，所以比较关注停车这件事。停车场车位非常充足，每个停车位的尺寸也大，但是停车场入口很容易就错过了！需要在进westfield停车场的小环岛处做一个急转（需要的朋友们查看下卫星图再开吧，切记）。
酒店早餐比较丰富，满意，餐厅工作人员态度也好，餐厅早餐结束了我想再喝点果汁他们也专门给我打了两杯。
酒店的早餐种类不少，但是口味不敢恭维。比如炒饭和炒面里都没有鸡蛋，只有一些冷冻蔬菜搭配。热粥和天然蜂蜜算是不多的亮点。尽管已经开业4年有余，酒店房间和客区走廊依旧有新酒店的味道，可能是因为没有窗户通风，完全依靠中央空调换气的缘故。泳池没有救生员，我去游泳的时候很多小孩子在跳水，监护人也没有制止，我果断离开了这个可能的危险区域。果然，不一会儿其中一个小男孩跳水受伤，脚趾出血被他母亲带离泳池，并跟我上了同一部电梯。酒店没有行李生服务，行李都是我自己推行李车往返于前台和房间。前台的Hana服务专业，很会聊天。前台经理Ron似乎不会微笑，通过这两天的观察，一个表情贯穿始终。
缺点：未敲门就有工作人员直接刷卡进入房间，跟酒店沟通也只是简单的说了一下抱歉，并没有给出解决方案，这个很严重的安全事故问题，大家一定要注意反锁房门。
优点：酒店的地理位置很好，出门就是商场购物很方便，去别的地方打车也很方便。
位置绝佳，离Westfield Doncaster购物中心非常近，还有直达巴士可以去市中心！
房间又大又干净。离Westfield购物中心很近，有很多商店可以逛。地理位置很好，也有停车位。
还可以，只是没有矿泉水提供，喝自来水…对我来说实在是不可以…其它还可以吧，我洗面奶丢在酒店房间里忘记带走，下一站没洗面奶😅😅😅……自己太粗心了
一个酒店分成了两段住，前三天是普通大床房，后三天是高级大床房，还特地要了能看到城市天际线的房间，结果房型并不大，景观还是可以的，旁边就是Westfield购物中心。酒店健身设施很齐全，一个人享受整个健身房和泳池！希望能提供自助洗衣房。
这个酒店走廊上竟然有男人的内裤，住了这么多酒店头一次见到！ 打电话要求退款也不肯！这家酒店谁住谁倒霉！切记不要订！！以免后悔！
早餐很不错 周围没什么环境 但是酒店什么都有，很干净，也可以一天都在酒店吃饭，非常方便，停车登记一下3小时免费，过夜25元