酒店回复: Dear value guest, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager
1人觉得有用
1.0分
甄选高级房 禁烟
情侣出游
那家酒店真的是太差了，服务比非洲加蓬还糟糕。
非常不舒服，我完全不推荐。
你们千万不要去，不然会有一生中最糟糕的体验。
最好永远不要住在那里。
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酒店回复: Dear value guest, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager
酒店回复: 尊敬的客人，我们非常感谢您入住泗水曼雅尔美居酒店并留下宝贵的入住体验。收到积极的反馈总是令人欣慰的。我会将您的评价分享给我们的团队。我相信，这些反馈将激励我们所有员工，让我们不断提升服务质量。再次感谢您分享您的入住体验，希望您下次的入住体验和上次一样愉快。此致，总经理 Toat Edi Wijaya
酒店回复: Dear value guest, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager
4.7分
豪华大床房 禁烟
情侣出游
原文
翻译由AI提供
毛巾需要更换了
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酒店回复: 尊敬的 Ernita Delfa 女士： 非常感谢您对泗水曼雅尔美居酒店的入住体验做出的评价。收到积极的反馈总是令人欣慰的。我会将您的评价分享给我们的团队。我相信这些反馈将激励我们所有的员工，让我们不断提升服务质量。再次感谢您分享您的入住体验，希望您下次的入住体验能和上次一样愉快。 谨致问候，Toat Edi Wijaya 总经理
点评来源 Trip.com
5.0分
高级城侧大床房
情侣出游
非常好
设施：干净很新
卫生：干净
环境：现代化
印尼早餐都差不多 吃不大习惯不过服务挺好的
房间虽小五脏俱全
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酒店回复: Dear value guest, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager
5.0分
行政套房
家庭亲子
原文
翻译由AI提供
酒店氛围很好，食物美味，员工服务周到，而且离餐馆很近。价格也很合理，非常值得入住。
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酒店回复: 尊敬的 Nida Asrina 女士：非常感谢您对泗水曼雅尔美居酒店的入住体验做出的评价。收到积极的反馈总是令人欣慰的。我会将您的评价分享给我们的团队。我相信，这些反馈将激励我们所有员工，让我们不断提升服务质量。再次感谢您分享您的入住体验，希望您下次的入住体验和上次一样愉快。此致，总经理 Toat Edi Wijaya
酒店回复: Dear Mr. Theodore Xiaoxin, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager
酒店回复: Dear Mr. Shayu, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager
4.5分
高级城侧大床房
情侣出游
原文
翻译由AI提供
房间很可爱，虽然小但是很温馨，很适合情侣入住。
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酒店回复: 尊敬的 Imelda Mega Sari Lubis 女士： 非常感谢您对泗水曼雅尔美居酒店的入住体验做出的评价。收到积极的反馈总是令人欣慰的。我会将您的评价分享给我们的团队。我相信这些反馈将激励我们所有员工，让我们不断提升服务质量。再次感谢您分享您的入住体验，希望您下次的入住体验和上次一样愉快。 谨致问候，总经理 Toat Edi Wijaya
房间非常整洁舒服，也非常安静。服务特别好，有什么事情前台都会热心帮忙，哪怕是需要换现金，前台也会热心的告诉我们最近的网点。早餐种类也很丰盛，非常具有东南亚风情，非常好非常满意的入住体验！ 只是打车和大厅不在一层，需要注意‼️
那家酒店真的是太差了，服务比非洲加蓬还糟糕。
非常不舒服，我完全不推荐。
你们千万不要去，不然会有一生中最糟糕的体验。
最好永远不要住在那里。
酒店所有设施都很干净，品质也相当不错。只有一个小缺点：房门隔音效果不太好，走廊里的声音能清楚地传进来，晚上能听到其他房间的敲门声和门铃声。但总的来说，这仍然是一家相当不错的酒店。
本来想着是国际连锁酒店，服务和房间都统一标准。结果是下午6-7点到达酒店，被通知满房，给的房间小的连行李箱都没法打开。空调完全没有，然后换房就出现照片那一幕：床单只有一半，平生住过酒店还从来没遇到过
毛巾需要更换了
非常好
设施：干净很新
卫生：干净
环境：现代化
印尼早餐都差不多 吃不大习惯不过服务挺好的
房间虽小五脏俱全
酒店氛围很好，食物美味，员工服务周到，而且离餐馆很近。价格也很合理，非常值得入住。
酒店在市区但不在市中心，附近餐厅商店也蛮多，主要房间确实不错，很安静，床很舒服，我个人蛮喜欢这个酒店的房间的。就是酒店的大堂得坐电梯，酒店门口的路可以修一下。
## 泗水美居入住体验：一次难忘的舒适之旅
最近有幸入住了泗水美居酒店，体验非常棒，忍不住想分享给大家！
**首先，地理位置优越。** 酒店位于市中心，交通便利，周边餐饮、购物选择丰富，无论是商务出行还是休闲旅游都非常方便。
**其次，酒店环境优雅舒适。** 大堂宽敞明亮，装修风格现代时尚，给人一种宾至如归的感觉。房间干净整洁，设施齐全，床品柔软舒适，让我一夜好眠。
**最重要的是，服务贴心周到。** 从入住到离店，每一位工作人员都面带微笑，热情周到，让我感受到家一般的温暖。特别是前台小姐姐，耐心解答我的各种问题，还帮我推荐了当地特色美食，非常贴心。
**此外，酒店还提供丰富的早餐和休闲设施。** 早餐种类丰富，口味不错，开启元气满满的一天。健身房、游泳池等设施也很齐全，方便客人放松身心。
总的来说，这次泗水美居的入住体验非常愉快，无论是硬件设施还是软件服务都让我非常满意。下次来泗水，我一定会再次选择美居酒店！
房间很可爱，虽然小但是很温馨，很适合情侣入住。