Just not somewhere anyone should feel comfortable laying their head at night. Checked out 10 minutes after checking in and 5 days later still waiting on a refund that I was told was processed
1.0分
商务出差
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Extremely unprofessional experience. Our reservation was clearly booked for 3 nights, yet on the second night, management came to our room insisting we leave immediately because their system showed only 2 nights. Despite showing our confirmed documentation, the manager refused to acknowledge the error. ******* support even confirmed the manager was being uncooperative. We were forced to secure another hotel for our final night. Completely unacceptable and very poorly handled.
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酒店回复: Hi Dmytro,We sincerely apologize for the experience you had. What you described is completely unacceptable, and we regret the inconvenience and frustration caused by the mismanagement of your reservation. Your feedback has been shared with our management team to ensure this does not happen again. We understand how stressful this situation must have been and appreciate you bringing it to our attention. We hope to have the opportunity to restore your trust in the future.Jeremy Ward #Team6
1.0分
其他
Cigarette burns on the bathtub and bed covers, entire room smelled like an ashtray. Noisy neighbors disrupting sleep overnight.
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酒店回复: Hi Kevin,We're very sorry to hear about your experience. This is not the standard we strive to uphold, and we sincerely apologize for the inconvenience. Your feedback has been shared with our team so we can address these issues immediately. Thank you for bringing it to our attention. Jeremy Ward #Team6
1.0分
其他
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It was the most horrible experience I had in my whole life, the room is so disgusting, the picture is totally cheating. This is totally run down place, the carpet is so dirty, looks never been cleaned, the bed sheet and covers are so stinky, actually, the entire room is stinky so much which I can not breath, it is so cold outside, I stayed outside for a few hours, and I do not want to come into the room, the limited furnitures are all broken, there are lots of dirty things on the wall, looks like poop. This place should be shut down, it is inhuman.
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酒店回复: Hi Hong,We are extremely sorry to hear about your experience. The conditions you described are completely unacceptable and do not meet our standards. Your feedback has been shared with our management and housekeeping teams for immediate investigation and corrective action. We sincerely apologize for the discomfort and distress caused during your stay and appreciate you bringing these serious concerns to our attention.Jeremy Ward #Team6
1.0分
家庭亲子
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I knew the price was too low, but I tried it any way. The room smelled awful, like unwashed cigarettes that had been closed up for months. The sheets were see through and scratchy and too small for the bed. The guy working at the counter was nice though. But, man, that smell. The area wasn’t the best, but it didn’t feel unsafe. Maybe with a deep cleaning abd better linens this place could be passable.
2.0分
家庭亲子
Doors do not close properly. Room was extremely. Had some extreme sticky mess on the bed side table. Bathroom was awful
1.0分
情侣出游
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I asked for a large One king bed. I arrived into the hotel to get 2 queen beds. The bed beside me appeared to have sex stains on the sheets when i examined the bed. The curtains were dirty as well.
1.0分
其他
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DISGUSTING
This place is an absolute hell hole!!! Disgusting room from top to bottom! We decided to stay in Pittsburgh last min after the football game and this was the only place that had a room so we had no choice! Upon arrival it was kinda sketchy but we had already booked and paid pull in have to call a number to even check in get into the room it reeks of musty old mold odor bathroom was disgusting hair and god only knows what else in the tub and on the floor you can tell it hadn’t been dusted in months nor swept !! I ended up driving 4 hours back home no way was we staying here
2.0分
情侣出游
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The room was dirty and though it was labeled a non smoking room, it just reaked with smoke. The bathtub was dirty and the inside of the shower curtain was dirty. 5hen there were only 2 bare thread towels. Motel 6 has been our go to dor over 20 years. The past few visits were terrible. Unfortunately, we wont be using Motel 6 anymore.
坏的
Just not somewhere anyone should feel comfortable laying their head at night. Checked out 10 minutes after checking in and 5 days later still waiting on a refund that I was told was processed
Extremely unprofessional experience. Our reservation was clearly booked for 3 nights, yet on the second night, management came to our room insisting we leave immediately because their system showed only 2 nights. Despite showing our confirmed documentation, the manager refused to acknowledge the error. ******* support even confirmed the manager was being uncooperative. We were forced to secure another hotel for our final night. Completely unacceptable and very poorly handled.
Cigarette burns on the bathtub and bed covers, entire room smelled like an ashtray. Noisy neighbors disrupting sleep overnight.
It was the most horrible experience I had in my whole life, the room is so disgusting, the picture is totally cheating. This is totally run down place, the carpet is so dirty, looks never been cleaned, the bed sheet and covers are so stinky, actually, the entire room is stinky so much which I can not breath, it is so cold outside, I stayed outside for a few hours, and I do not want to come into the room, the limited furnitures are all broken, there are lots of dirty things on the wall, looks like poop. This place should be shut down, it is inhuman.
I knew the price was too low, but I tried it any way. The room smelled awful, like unwashed cigarettes that had been closed up for months. The sheets were see through and scratchy and too small for the bed. The guy working at the counter was nice though. But, man, that smell. The area wasn’t the best, but it didn’t feel unsafe. Maybe with a deep cleaning abd better linens this place could be passable.
Doors do not close properly. Room was extremely. Had some extreme sticky mess on the bed side table. Bathroom was awful
I asked for a large One king bed. I arrived into the hotel to get 2 queen beds. The bed beside me appeared to have sex stains on the sheets when i examined the bed. The curtains were dirty as well.
DISGUSTING
This place is an absolute hell hole!!! Disgusting room from top to bottom! We decided to stay in Pittsburgh last min after the football game and this was the only place that had a room so we had no choice! Upon arrival it was kinda sketchy but we had already booked and paid pull in have to call a number to even check in get into the room it reeks of musty old mold odor bathroom was disgusting hair and god only knows what else in the tub and on the floor you can tell it hadn’t been dusted in months nor swept !! I ended up driving 4 hours back home no way was we staying here
The room was dirty and though it was labeled a non smoking room, it just reaked with smoke. The bathtub was dirty and the inside of the shower curtain was dirty. 5hen there were only 2 bare thread towels. Motel 6 has been our go to dor over 20 years. The past few visits were terrible. Unfortunately, we wont be using Motel 6 anymore.