酒店回复: Thank you for your feedback. We sincerely apologize for the inconvenience with the hot water. Your comfort is very important to us, and we will be looking into this issue to ensure it is resolved. We appreciate your stay and hope to have the opportunity to provide you with a better experience in the future.
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for the perfect rating! We're thrilled you had a great experience and look forward to welcoming you back again soon!
2.0分
其他
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We reserved and paid this room well in advance. I even emailed the front desk with the hour we were arriving. When we arrived the receptionist told us that the check in was at 3 pm and because we arrived after 3 pm he gave our room to another person. (A room that was reserved and paid in advanced by us which mean no one else can use it until next day until 11:00 am), after some arguing, he finally gave us a room that he apparently took from another client (we could hear the next client from the elevator also arguing with him for his room), The towels were all stained and with spots, even red paint on them as well as stained bed sheets. They didnt look used but the bed wasnt well done either. The bathtub wasnt clean either. We had no option but stay there. It was almost 10 pm. I dont understand how a hotel like this is still allowed to operate. Not recommended at all. Even the outdoor sign is broken so you dont know if you really are on the right hotel.
3.0分
其他
Promised a continental breakfast and there was nothing. This put us behind and grumpy for our day. Many other customers were disappointed too.
1.0分
其他
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Dont honor a reservation/confirmation
When we got to the hotel after driving all day they had no rooms.even with my confirmation number they gave our room away forcing us to find another place at 9pm. Dont ever stay here.
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酒店回复: Dear Guest, We apologize for any inconvenience you had during the stay. We will improve out services in order to provide better experience to future guests.
4.0分
情侣出游
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For what you pay and for a short stay I think this is great! Idk what the bad reviews are talking about, hot water issue? Nope. AC working? Yup. Overall a good stay!
1.0分
其他
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Very unsafe. I was alone, arrived to numerous homeless around entrance. I went in, no one at front desk for over :15. People started coming over to me, I left. I did not feel safe. There were no other cars in the parking lot. It looked abandoned and sign on the street was completely torn apart. I called *******. Still no refund 48 hours later. I will never use ******* again,
3.0分
商务出差
Several scary individuals hanging out in parking lot when we got there, property needs updated, rooms were clean but the rest of it needs some work.
总体不错，继续
酒店的外观和内部都糟糕透顶。房间看起来还可以，也比较新。我拿到的第一间房锁打不开。第二间房的床单上有头发，很明显床单没换过。第三间房也没好到哪里去。最后我只好把床单都撤掉，用毛巾垫着睡觉。这是我这辈子住过最差的酒店了。要不是房间不能退款，我根本就不会入住。
没有热水
好的
We reserved and paid this room well in advance. I even emailed the front desk with the hour we were arriving. When we arrived the receptionist told us that the check in was at 3 pm and because we arrived after 3 pm he gave our room to another person. (A room that was reserved and paid in advanced by us which mean no one else can use it until next day until 11:00 am), after some arguing, he finally gave us a room that he apparently took from another client (we could hear the next client from the elevator also arguing with him for his room), The towels were all stained and with spots, even red paint on them as well as stained bed sheets. They didnt look used but the bed wasnt well done either. The bathtub wasnt clean either. We had no option but stay there. It was almost 10 pm. I dont understand how a hotel like this is still allowed to operate. Not recommended at all. Even the outdoor sign is broken so you dont know if you really are on the right hotel.
Promised a continental breakfast and there was nothing. This put us behind and grumpy for our day. Many other customers were disappointed too.
Dont honor a reservation/confirmation
When we got to the hotel after driving all day they had no rooms.even with my confirmation number they gave our room away forcing us to find another place at 9pm. Dont ever stay here.
For what you pay and for a short stay I think this is great! Idk what the bad reviews are talking about, hot water issue? Nope. AC working? Yup. Overall a good stay!
Very unsafe. I was alone, arrived to numerous homeless around entrance. I went in, no one at front desk for over :15. People started coming over to me, I left. I did not feel safe. There were no other cars in the parking lot. It looked abandoned and sign on the street was completely torn apart. I called *******. Still no refund 48 hours later. I will never use ******* again,
Several scary individuals hanging out in parking lot when we got there, property needs updated, rooms were clean but the rest of it needs some work.