This hotel is absolutely HORRIBLE! We walked into our room to find blood on the sheets and roaches in our bed and all over the bathroom! I went to the front desk and they said they'd put us in a different room. We went to the 2nd room and there was boogers all over the wall behind the pillows on the bed, roaches crawling around, and the sheets were filthy! As we were walking out of that room, the lady from the front desk was waiting for us at the opposite end of the building to show us a different room. We walked in and immediately noticed cigarette burns in the covers and sheets. I told them we would just leave. They told me to contact my booking app and they'd issue a refund. When I asked for something on paper stating that I dis not stay there, she tried to hand me a receipt for my deposit. I asked her to write the date and time that we checked out and she tried to write a.m. instead of p.m. and when I brought it to her attention, she caught an attitude. I reached out to my booking app and they called the front desk, and they denied my refund. Now the booking app is disputing this for me. DO NOT BOOK HERE!
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酒店回复: Hello Heather,Thank you for sharing your feedback regarding your recent stay with us. We take cleanliness and guest satisfaction seriously, and it is concerning to hear about your experience. We appreciate you bringing these issues to our attention, as it helps us to enhance our services and ensure a better experience for future guests. Please know that your comments will be forwarded to the appropriate departments for review. Thank you for expressing your concerns.
1.0分
商务出差
Room was filthy. The floors are stained with dirt. Bare socks ruined. Stains on walls and blankets & towels. Janky remote. Just... bad all around.
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酒店回复: Hello Joshua,Thank you for sharing your feedback. We take cleanliness very seriously and appreciate your comments regarding the condition of your room and amenities. Your insights will be forwarded to the appropriate teams for review and improvement. We hope that you consider staying with us again in the future to experience a fully refreshed environment.
近机场，卫生干净，旁边几家快餐店和小超市
千万别住这家。多花一点钱住一家维护得好点的酒店吧。你得到的会比你付出的更少！想象一下你住在一个80年代后就没装修过的汽车旅馆。没有空调也没有暖气，外面气温低于10摄氏度。浴室的通风口关不掉，不停地把外面的冷空气抽进来。空调机看起来很旧，通风口都生锈了，就算能用你可能也不想开。马桶地板黏糊糊的。毛巾又旧又有污渍。赶紧去别的地方住吧。
离机场很近，但是门锁很容易坏，而且不隔音，而且卫生一般，反正我们短暂住了一天就换地方了，这一块儿是黑人区，注意安全!
点评错了，这家怎么说呢，就是临时找的，好的地方就是还比较干净，但是暖气有点问题，晚上睡的我好冷
房间比中国酒店一般，价格比较贵
谁去谁后悔
服务ok 硬件差 我睡的201房能听到门口自动大门的铃声，基本一晚上不用睡, 卫生个人觉得也不好
房间极其不舒服，床和清洁度还可以，但是空调坏了，房间里热得令人窒息，根本无法呼吸。我们看到浴室水槽上好像挂着一根绳子。有人敲我们的门想买东西。***** 绝对不会再来了！
非常贫民窟，不是很干净，但很安静，镜子很漂亮，工作人员很糟糕
This hotel is absolutely HORRIBLE! We walked into our room to find blood on the sheets and roaches in our bed and all over the bathroom! I went to the front desk and they said they'd put us in a different room. We went to the 2nd room and there was boogers all over the wall behind the pillows on the bed, roaches crawling around, and the sheets were filthy! As we were walking out of that room, the lady from the front desk was waiting for us at the opposite end of the building to show us a different room. We walked in and immediately noticed cigarette burns in the covers and sheets. I told them we would just leave. They told me to contact my booking app and they'd issue a refund. When I asked for something on paper stating that I dis not stay there, she tried to hand me a receipt for my deposit. I asked her to write the date and time that we checked out and she tried to write a.m. instead of p.m. and when I brought it to her attention, she caught an attitude. I reached out to my booking app and they called the front desk, and they denied my refund. Now the booking app is disputing this for me. DO NOT BOOK HERE!
Room was filthy. The floors are stained with dirt. Bare socks ruined. Stains on walls and blankets & towels. Janky remote. Just... bad all around.