The breakfast was fresh. However, it was not very appealing. The breakfast service was great. The room was clean but the cost was higher than advertised on the website.
4.0分
其他
Room was clean and eco friendly. Didnt realize hotel was in industrial area but there were no issues. Would stay here again and staff was friendly.
1.0分
其他
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There is no sugar coating it. When we arrived for check-in they informed us they had given our room to another patron a couple hours earlier and could not honor our reservation. No attempt was made to inform us prior to arrival. Not exactly a beacon of customer service.
3.0分
其他
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The breakfast attendant was an absolutely sweet and amazing man who wanted to tell you all about what was available. The beds are hard. Our TV remote was covered in and I can’t even describe disgustingness, which we had to use a bag just to turn it on, and it was not explained you have to place your room key in the slot to turn the lights on. There were sticky spots on the floor, we tried several times to just call the front desk from the room and got a busy tone. There were broken pieces of the door stop in our bathroom.
The beds are so unbelievably hard, it was uncomfortable for myself, my husband and our son.
The reedeaming qualities here were the staff! The woman at check in was so friendly and sweet, as well as the attendant for breakfast. For us this would not be a must stay.
5.0分
其他
Excellent housekeeping service. One criticism—TV channel guide is printed faintly on color paper—hard to read.
5.0分
情侣出游
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Came to Lakeland for weekend car show. Happy with our stay, slept great. Room was clean, quite, bed comfortable and ac was cold. Cute drive in theater across from hotel. Front desk was friendly and polite.
很棒的设施，员工也很好。
我们推荐给了朋友，他们也在12月2日入住了。
酒店非常干净，对我来说这就足够了。
一切都很好，非常干净，漂亮
好吧
The breakfast was fresh. However, it was not very appealing. The breakfast service was great. The room was clean but the cost was higher than advertised on the website.
Room was clean and eco friendly. Didnt realize hotel was in industrial area but there were no issues. Would stay here again and staff was friendly.
There is no sugar coating it. When we arrived for check-in they informed us they had given our room to another patron a couple hours earlier and could not honor our reservation. No attempt was made to inform us prior to arrival. Not exactly a beacon of customer service.
The breakfast attendant was an absolutely sweet and amazing man who wanted to tell you all about what was available. The beds are hard. Our TV remote was covered in and I can’t even describe disgustingness, which we had to use a bag just to turn it on, and it was not explained you have to place your room key in the slot to turn the lights on. There were sticky spots on the floor, we tried several times to just call the front desk from the room and got a busy tone. There were broken pieces of the door stop in our bathroom.
The beds are so unbelievably hard, it was uncomfortable for myself, my husband and our son.
The reedeaming qualities here were the staff! The woman at check in was so friendly and sweet, as well as the attendant for breakfast. For us this would not be a must stay.
Excellent housekeeping service. One criticism—TV channel guide is printed faintly on color paper—hard to read.
Came to Lakeland for weekend car show. Happy with our stay, slept great. Room was clean, quite, bed comfortable and ac was cold. Cute drive in theater across from hotel. Front desk was friendly and polite.