酒店回复: Dear, Guest, Greetings from Fortune Pandiyan Madurai! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Madurai. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Pandiyan Madurai, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Pandiyan Madurai and would be delighted to assist you with any requirements. Regards, Senthil Rajan P General Manager
Had a wonderful stay! The staff were warm and helpful, the room was spotless and comfortable, and the food was excellent. Great service all around—highly recommend this hotel and would love to come back.
酒店回复: Thank you for the same
5.0分
家庭亲子
Historic hotel. Very clean and neat hotel and room. Super friendly and professional staff. Food was great. Parking was convinient.
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酒店回复: Dear Mr. Subramani,It was a pleasure having you stay with us at Fortune Pandiyan Madurai.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Best Regards,Senthil Rajan PGeneral Manager
3.0分
其他
Food is poor . Services needs improvement . Overrated . Vis a vis price charged , property and services needs improvement . Not maintained
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酒店回复: Dear Guest,Warm greetingsOn behalf of the management of Fortune Pandiyan Madurai, I would like to thank you for staying with us.At Fortune Pandiyan Madurai we strive to ensure that every guest is provided with the best possible service and attention.It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused.Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Madurai.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Senthil Rajan PGeneral Manager
3.0分
其他
Hotel needs lots of Improvement
The curtains were torn, there was broken mug for tea in the Room and that was very disappointing.
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酒店回复: Dear Guest,Warm greetingsOn behalf of the management of Fortune Pandiyan Madurai, I would like to thank you for staying with us.At Fortune Pandiyan Madurai we strive to ensure that every guest is provided with the best possible service and attention.It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused.Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Madurai.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Senthil Rajan PGeneral Manager
5.0分
家庭亲子
Hotel located in a quiet neighborhood and the property is is well maintained. There are plenty of parking spaces and lots of shrubs and trees in the property
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酒店回复: Dear GuestIt was a pleasure having you stay with us at Fortune Pandiyan Madurai.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Senthil Rajan PGeneral Manager
挺好的，就是有点小贵。
这家酒店位置优越，员工非常友好且专业，尤其是洛维斯先生（我不确定拼写是否正确），他热情地接待了我们。如果您来马杜赖旅游，这里绝对是理想的下榻之所。
热情的欢迎，真的很棒。唯一的小缺点是酒店需要稍微翻新一下，因为看起来有点旧了……早餐的种类也应该多一些。不过，食物还是很棒的。
洗手器安装在淋浴屏附近，沐浴露安装在浴室的洗脸盆上。理想情况下应该是相反的。
游泳池附近的淋浴不能用。
好的
Clean, Comfortable, and Welcoming
Had a wonderful stay! The staff were warm and helpful, the room was spotless and comfortable, and the food was excellent. Great service all around—highly recommend this hotel and would love to come back.
Historic hotel. Very clean and neat hotel and room. Super friendly and professional staff. Food was great. Parking was convinient.
Food is poor . Services needs improvement . Overrated . Vis a vis price charged , property and services needs improvement . Not maintained
Hotel needs lots of Improvement
The curtains were torn, there was broken mug for tea in the Room and that was very disappointing.
Hotel located in a quiet neighborhood and the property is is well maintained. There are plenty of parking spaces and lots of shrubs and trees in the property