酒店回复: Dear Guest, Greetings from Taj Mahal Lucknow. It was wonderful to have hosted you at our hotel. Thank you very much for the positive review that you have shared with the TripAdvisor community. I am delighted that you enjoyed your experience with us. Your compliments for our services have been received with genuine gratitude by the team at the hotel. I have shared your generous compliments with my colleagues who were happy to note that they were able to create beautiful memories for you. I look forward to welcoming you for another wonderful experience. Sincere regards, Vinod Pandey General Manager
5.0分
朋友出游
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Taj Hotel wonderful experience ! But although the hotel is beautiful what really makes a wonderful experience is the Kind and helpful people that attend the breakfast room . Special attention to Yogesh . He prepare special dishes and teach us about special foods . Such a pleasure to have this knocked people willing to help . Thank You so much Yogesh !
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酒店回复: Dear Guest, We thank you for taking your valuable time in sharing the feedback. We are delighted to hear that we could measure up to your expectations. Your feedback has been shared with Yogesh and the team which will further boost their morale. We look forward to welcoming you back. Once again, thank you very much for your kind and encouraging words. Sincerely, Vinod Pandey General Manager
4.0分
家庭亲子
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My recent visit at Hotel Taj Lucknow was overall pleasant, with most aspects meeting standard expectations. The property is well-maintained, the staff courteous, and the ambiance reflects the cultural heritage of Lucknow effectively. However, considering the prestigious reputation of the Taj brand, my experience fell slightly short of the high standards one typically anticipates. In summary, Hotel Taj Lucknow offers a comfortable stay with competent service, but there is room for improvement to fully align with the exemplary benchmarks set by the Taj name. With a few enhancements in service consistency and attention to finer details, the hotel could better fulfill the elevated expectations associated with its distinguished legacy.
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酒店回复: Dear Guest, Thank you for taking your valuable time for the feedback. It gives us an opportunity to know what we are doing right, and what we might not be doing right. Your feedback has been shared with the team for course correction. We look forward to your continued patronage. Once again, thank you very much for your feedback. Sincerely, Vinod Pandey General Manager
5.0分
家庭亲子
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I had heard some negative feedback about Taj—that they focus mainly on VIP or wealthy guests and often overlook regular holiday visitors. But during my stay, I did not experience anything like that. The staff across all departments were very welcoming. I can’t remember all the names, but the lady staff member in the evening at Oudhyana and at the café, Anshika, was extremely caring. The manager at Oudhyana was also very good. He helped us avoid high billing by informing us on time that our package dinner was not part of the Oudhyana dining, so we shifted to the designated buffet area. My suggestion would be to include a few items from Oudhyana as part of the package as well. During breakfast, he even arranged kachauri through Anshika as a gesture of care and to acknowledge the misunderstanding—though it wasn’t really an issue. Overall, the experience was nice and welcoming. I would love to come again with my wife, as this stay was with my parents. From reservation with Mr. Ravi Pandey to checkout, everything was very good.
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酒店回复: Dear Guest, We thank you for taking your valuable time in sharing the feedback. We are delighted to hear that we could measure up to your expectations. Your feedback has been shared with the team which will further boost their morale. We look forward to welcoming you back. Once again, thank you very much for your kind and encouraging words. Sincerely, Vinod Pandey General Manager
5.0分
家庭亲子
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trained and genuinely dedicated to serving guests with warmth and care. Their commitment to hospitality truly makes every stay memorable. I would especially like to mention Neha, who works in the restaurant. She stands out for her energetic attitude, constant smile, and genuine willingness to help. Neha goes above and beyond to ensure every guest feels comfortable and satisfied — whether it’s remembering preferences, offering suggestions, or simply greeting guests with positivity. She’s a true asset to the team. Mr.shambhu is also a good leader it seems always care about the guests and handle it with warmth. Many names are there like Sanya,Fayaz ..great stay and will recommend my friends
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酒店回复: Dear Guest, On behalf of the entire team at Taj Mahal Lucknow, I wanted to extend our heartfelt gratitude for your generous appreciation following your recent visit. It was truly a pleasure to host you, and we are delighted to learn that you had a positive experience. We strive to provide our guests with exceptional service and a comfortable, memorable stay, so your kind words affirm our efforts and motivate us to keep improving. We look forward to welcoming you back to Taj Mahal Lucknow. Should you require any assistance or have any special requests for your next visit, do not hesitate to reach out to us directly. Thank you once again for your thoughtful appreciation for the team. We hope to have the pleasure of serving you again soon. Regards, Vinod Pandey General Manager
我在这家五星级酒店获得了非凡的体验！从我抵达的那一刻起，就感受到了热情的印度待客之道。欢迎仪式隆重而特别，各种个性化的细节让我立刻有了宾至如归的感觉。工作人员都非常友好且细心，他们超越期望地努力确保每个细节都完美无瑕。
特别感谢经理，他非常通融地安排了我的深夜入住，没有任何麻烦——这种灵活性非常难得，也让我深感赞赏。在我入住期间，所有服务都无可挑剔，每个人都真心乐意提供帮助。如果你正在寻找一次奢华的入住体验，同时又希望享有卓越的服务和个性化的关怀，那么这家酒店绝对是必选之地！
房间不干净
住宿首选！非常干净、安静，食物超棒，客房服务也很好，安保措施到位。总体而言，客户服务周到，热情好客。这让我有种想一去再去的冲动！
房间有点小，但食物不错。
很棒的酒店
接待处的热烈欢迎一切都有助于让我们在这家历史悠久的酒店逗留愉快！宽敞的客房布置宜人！在城市观光旅游后，在一流的游泳池周围放松一下是理想的选择！美味的食物，尤其是勒克瑙的特色菜，我有幸在酒店著名的餐厅品尝了晚餐。我离开酒店的时间很早，接待处有盒装早餐等着我，还有一小份纪念礼物！谢谢大家的美好时光
Taj Hotel wonderful experience ! But although the hotel is beautiful what really makes a wonderful experience is the Kind and helpful people that attend the breakfast room . Special attention to Yogesh . He prepare special dishes and teach us about special foods . Such a pleasure to have this knocked people willing to help . Thank You so much Yogesh !
My recent visit at Hotel Taj Lucknow was overall pleasant, with most aspects meeting standard expectations. The property is well-maintained, the staff courteous, and the ambiance reflects the cultural heritage of Lucknow effectively. However, considering the prestigious reputation of the Taj brand, my experience fell slightly short of the high standards one typically anticipates. In summary, Hotel Taj Lucknow offers a comfortable stay with competent service, but there is room for improvement to fully align with the exemplary benchmarks set by the Taj name. With a few enhancements in service consistency and attention to finer details, the hotel could better fulfill the elevated expectations associated with its distinguished legacy.
I had heard some negative feedback about Taj—that they focus mainly on VIP or wealthy guests and often overlook regular holiday visitors. But during my stay, I did not experience anything like that. The staff across all departments were very welcoming. I can’t remember all the names, but the lady staff member in the evening at Oudhyana and at the café, Anshika, was extremely caring. The manager at Oudhyana was also very good. He helped us avoid high billing by informing us on time that our package dinner was not part of the Oudhyana dining, so we shifted to the designated buffet area. My suggestion would be to include a few items from Oudhyana as part of the package as well. During breakfast, he even arranged kachauri through Anshika as a gesture of care and to acknowledge the misunderstanding—though it wasn’t really an issue. Overall, the experience was nice and welcoming. I would love to come again with my wife, as this stay was with my parents. From reservation with Mr. Ravi Pandey to checkout, everything was very good.
trained and genuinely dedicated to serving guests with warmth and care. Their commitment to hospitality truly makes every stay memorable. I would especially like to mention Neha, who works in the restaurant. She stands out for her energetic attitude, constant smile, and genuine willingness to help. Neha goes above and beyond to ensure every guest feels comfortable and satisfied — whether it’s remembering preferences, offering suggestions, or simply greeting guests with positivity. She’s a true asset to the team. Mr.shambhu is also a good leader it seems always care about the guests and handle it with warmth. Many names are there like Sanya,Fayaz ..great stay and will recommend my friends