酒店回复: Dear Wondetianxianne,We would like to thank you for taking the time to leave a comment about your stay at our hotel, your home for a few days in Amsterdam.It is always a pleasure to see that we have met expectations and that you left with a positive memory of your visit.Thank you for your kind words regarding the cleanliness and the views from your room. Indeed, our proximity to Central Station makes our location unbeatable, as we are in a quiet area perfect for rest, yet only 10 minutes away from the city center.We will take note of the drainage issue and forward it to the relevant department for resolution.We hope to welcome you again soon.Ruth Baez - Front Desk Coordinator

酒店回复: Dear guest, Thank you for sharing your experience with us!We’re so pleased to hear that you enjoyed the spacious room, our convenient location, and the beautiful views. It’s especially nice to know that your check-in process was smooth and easy, helping you feel comfortable even while traveling abroad.We’re also glad that booking through Ctrip made your trip planning simple and convenient. We truly appreciate your kind words and hope to welcome you again on your next visit! Florencia Lazzarino / FO Coordinator

酒店回复: Dear guest,Thank you very much for taking the time to share your detailed feedback about your recent stay with us.We are delighted to hear that our location, room cleanliness, facilities, and service met your expectations. It is especially rewarding to know that you found our staff warm and attentive, and that the family room provided the comfort and space you needed.We sincerely apologize for the inconvenience you experienced during breakfast. Please rest assured that we have shared your feedback with the relevant department to ensure such issues do not arise again.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the near future and providing you with an even better experience.Kind regardsRuth Baez-Front Desk Coordinator-Room Mate Aitana

酒店回复: Dear Baobaozizi,Thank you very much for taking the time to share your recent experience with us. We are truly delighted to hear that you found our hotel to be a refreshing contrast following your stay in Paris, and that you appreciated the modern architecture and spacious room design.We are especially pleased that our location met your expectations offering both proximity to the Central Station and the tranquility of being outside the more crowded and historic areas of the city. It is wonderful to know that the peaceful surroundings contributed to a comfortable stay, particularly for light sleepers.Your kind words are greatly appreciated, and we sincerely hope to welcome you back to our hotel on your next visit to Amsterdam.Warm regards,Ruth Baez - FO Coordinator

酒店回复: Dear Guest, We’re very sorry to hear about your concerns regarding privacy and the shower setup. For safety and security, our hotel does have cameras installed in all buildings, including common areas, to ensure the well-being of all our guests. However, we understand that having a camera visible near your window can feel uncomfortable, and we sincerely apologize for any distress this caused.Regarding the shower, we appreciate your comments and will review how we can improve safety and comfort in the bathrooms to prevent slips. Your feedback is very valuable to us, and we hope to provide a better experience in the future. Florencia Lazzarino / FO Coordinator

酒店回复: Dear guest,Thank you very much for sharing your detailed feedback. We are delighted to hear that you enjoyed our convenient location near Amsterdam Central Station, the beautiful surroundings, and the attentive service from our front desk team. We’re also glad that we could offer you an early check-in and assist with your luggage after check-out — your comfort is always our priority.We appreciate your comment regarding the bathtub height and will certainly keep it in mind to ensure an even more comfortable experience for our guests in the future.We truly hope to have the pleasure of welcoming you back on your next visit to Amsterdam.Warm regards,Ruth Baez - FD Coordiantor

酒店回复: Dear BudingtaiduoyesigouThank you for sharing your kind feedback. We are thrilled to hear that you enjoyed the spaciousness and cleanliness of our rooms, as well as the convenience of our location near the train station.Regarding the parking, we would like to inform you that it is managed by an external company. However, the prices are consistent with the average parking rates in Amsterdam. We appreciate your understanding on this matter.We look forward to welcoming you back on your next visit!Kind regardsRuth Baez-Front Desk Coordinator-Room Mate Aitana