酒店回复: Dear guest,Thank you so much for your kind review. We're delighted to hear that you enjoyed our modern facilities and the clean, comfortable environment. It's also great to know that our central location added convenience to your stay.It’s especially wonderful to know that our front desk team made a positive impression with their warm and helpful attitude. That truly means a lot to us. We hope to welcome you back again soon for another great stay in Amsterdam!Warm regards,Robin - Guest Relations

酒店回复: Dear Jukiy,Thank you for choosing to stay with us and for taking the time to share your review.We’re sorry to hear that certain aspects of your stay didn’t fully meet your expectations. Your comment about the bathroom lighting is especially appreciated. While the lights are motion-sensor activated, it’s certainly not our intention for them to switch off during use, especially not while showering. We’ve noted your experience and will take it into account as we evaluate future improvements.We hope to have the pleasure of welcoming you back again in the future.Warm regards,Robin – Guest Relations

酒店回复: Dear guest,Thank you for taking the time to share your detailed review. We're glad to hear that you appreciated our central location, close to the train station and many of Amsterdam’s main attractions. We hope this made exploring the city convenient and enjoyable.We’re sorry to hear that your stay did not fully meet your expectations. Your comments regarding the room size, furnishings, and amenities are important to us. While room preferences can vary from guest to guest, we always aim to provide a comfortable and pleasant experience. For future stays, we recommend exploring our other room types, which are listed on our website along with their square meter details. This can help you select a room that better suits your personal preferences.Regarding the amenities: we provide a combined hair & body wash in the room as part of our sustainability policy. If you find anything missing or need additional items such as conditioner, body lotion, or soap, our reception team is always available and happy to assist in making your stay more comfortable.We also appreciate your feedback about the pillows. We understand that pillow preferences are highly personal, and we will certainly take your comments into account as we continue to improve our guest experience.We hope to welcome you again in the future for a stay that fully meets your expectations.Kind regards,Robin - Guest Relations

酒店回复: 尊敬的宾客： 非常感谢您对我们的好评。我们很高兴听到您继续喜欢我们酒店的位置。酒店距离阿姆斯特丹中央火车站仅几步之遥，让您轻松探索这座城市。 同样令人欣喜的是，我们配备泡泡浴的水疗室深受您的喜爱。这些水疗室的设计旨在让您获得极致放松，我们很高兴它们达到了预期效果！ 我们尤其高兴听到我们友好的员工为您带来愉快的入住体验。营造温馨的氛围是我们真正关心的事情，您的反馈对我们意义重大。 我们期待很快再次欢迎您光临，享受又一次轻松愉快的旅程！ 此致， Robin - 宾客关系

酒店回复: Dear guest,Thank you for your kind review! We're so happy to hear that you enjoyed our excellent location. Being just a short walk from the train station, popular attractions, and the lively pedestrian street really makes getting around and dining out super convenient.We’re glad you had a smooth and enjoyable stay, and we’d love to welcome you back again soon!Warm regards,Robin - Guest Relations