酒店回复: Dear Mr. Kishore, It was indeed a pleasure meeting you and thank you for your valuable feedback. We regret to note that some of your experiences with the hotel was not up to your expectations. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We do look forward to an opportunity to welcome and serve you again. Assuring you of our best services and hospitality. Warm regards, Mayank Mittal General Manager
酒店回复: Dear Guest, Greetings from Taj Kumarakom Resort & Spa! Thank you so much for staying with us and taking out time to share your valuable feedback. It gives me great pleasure to read that you had a memorable stay with us and my colleagues dazzled & delighted you. It is always pleasing to hear that our guests left highly satisfied with their overall experience at Taj Kumarakom Resort & Spa. The team here aims to ensure a seamless experience for all our guests. We look forward to welcoming you back to your home in Kumarakom and assure you of our finest services at all times. Warm regards, Mayank Mittal General Manager
We had a wonderful stay at Taj Kumarakom. The day we visited was special day for us and the Taj Kumarakom and it's courteous staff like miss Priya turned it into stunning experience. The activities available were very nice and kids friendly. My son loved magic with Ajay. Kayaking experience was so cool. Thank you Taj Kumarakom and Team.
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酒店回复: Dear Ms. Neha, Greetings from Taj Kumarakom Resort & Spa! Thank you so much for staying with us and taking out time to share your valuable feedback. It gives me great pleasure to read that you had a memorable stay with us and my colleagues dazzled & delighted you. It is always pleasing to hear that our guests left highly satisfied with their overall experience at Taj Kumarakom Resort & Spa. The team here aims to ensure a seamless experience for all our guests. We look forward to welcoming you back to your home in Kumarakom and assure you of our finest services at all times. Warm regards, Mayank Mittal General Manager
5.0分
情侣出游
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The location, the food, the hospitality, the room, the services everything was 5/5. We travelled with our pet and the staff was really welcoming and attentive to its needs. You guys are the epitome of what the best of hospitality has to offer! Both of our rooms - The lagoon view villa and the Lakeview villa with private pools were really spacious, and beautifully located! It is quite and peaceful throughout the day.
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酒店回复: Dear Guest, Greetings from Taj Kumarakom Resort & Spa! Thank you so much for staying with us and taking out time to share your valuable feedback. It gives me great pleasure to read that you had a memorable stay with us and my colleagues dazzled & delighted you. It is always pleasing to hear that our guests left highly satisfied with their overall experience at Taj Kumarakom Resort & Spa. The team here aims to ensure a seamless experience for all our guests. We look forward to welcoming you back to your home in Kumarakom and assure you of our finest services at all times. Warm regards, Mayank Mittal General Manager
5.0分
情侣出游
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Excellent stay at Taj. The property is beautiful, and every staff member pays great attention to the guests. We were kindly upgraded to a villa room, which had a beautiful lagoon view from the balcony. Mr Ajay showed us some neat magic tricks during evening tea. Our massages at the in-house spa were incredible. The pool staff was super kind and helpful. Would highly recommend to all.
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酒店回复: Dear Ms. Jignasha, Greetings from Taj Kumarakom Resort & Spa! Thank you so much for staying with us and taking out time to share your valuable feedback. It gives me great pleasure to read that you had a memorable stay with us and my colleagues dazzled & delighted you. It is always pleasing to hear that our guests left highly satisfied with their overall experience at Taj Kumarakom Resort & Spa. The team here aims to ensure a seamless experience for all our guests. We look forward to welcoming you back to your home in Kumarakom and assure you of our finest services at all times. Warm regards, Mayank Mittal General Manager
5.0分
家庭亲子
Our visit to the place gave us an awesome experience. It's too close to nature. Very peaceful and calm environment which is difficult to find now a days.
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酒店回复: Dear Guest, Greetings from Taj Kumarakom Resort & Spa! Thank you so much for staying with us and taking out time to share your valuable feedback. It gives me great pleasure to read that you had a memorable stay with us and my colleagues dazzled & delighted you. It is always pleasing to hear that our guests left highly satisfied with their overall experience at Taj Kumarakom Resort & Spa. The team here aims to ensure a seamless experience for all our guests. We look forward to welcoming you back to your home in Kumarakom and assure you of our finest services at all times. Warm regards, Mayank Mittal General Manager
5.0分
其他
Had a wonderful 4 days in the property .. didn’t need to step out .. everything needed was right there . Huge property with great views of the lake
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酒店回复: Dear Ms. Mody, Greetings from Taj Kumarakom Resort & Spa! Thank you so much for staying with us and taking out time to share your valuable feedback. It gives me great pleasure to read that you had a memorable stay with us and my colleagues dazzled & delighted you. It is always pleasing to hear that our guests left highly satisfied with their overall experience at Taj Kumarakom Resort & Spa. The team here aims to ensure a seamless experience for all our guests. We look forward to welcoming you back to your home in Kumarakom and assure you of our finest services at all times. Warm regards, Mayank Mittal General Manager
酒店位于回水区，环境非常棒……度假村中央有个水景，看起来很美。
食物质量不错，服务也很好。
房间大小合适，但现在需要翻新了，感觉已经达不到五星级标准了。
酒店地理位置优越，位于回水区中心地带，植被茂盛，维护良好。
餐饮美味（晚餐和早餐）。
员工热情周到。
酒店位置很好，但如果您想体验泰姬陵的风情，这里不适合您。服务很差。房间和酒店设施陈旧且不干净。这与其他泰姬陵酒店完全不同。餐厅的食物种类非常有限，食物质量也不是星级的。泰姬陵酒店需要采取措施来提高整体酒店质量，否则他们将失去品牌价值。
宏伟的酒店，位于一个巨大的庄园内，绿色，安静，维护得很好，舒适的床，宽敞宜人的房间和浴室，干净，热情且非常细心的工作人员，美味的餐厅。 私人露台位于湖边。签名TAJ！我们毫不犹豫地推荐。
宏伟的酒店，位于一个巨大的庄园内，绿色，安静，维护得很好，舒适的床，热情且非常细心的工作人员，美味的餐厅。签名TAJ！
We had a wonderful stay at Taj Kumarakom. The day we visited was special day for us and the Taj Kumarakom and it's courteous staff like miss Priya turned it into stunning experience. The activities available were very nice and kids friendly. My son loved magic with Ajay. Kayaking experience was so cool. Thank you Taj Kumarakom and Team.
The location, the food, the hospitality, the room, the services everything was 5/5. We travelled with our pet and the staff was really welcoming and attentive to its needs. You guys are the epitome of what the best of hospitality has to offer! Both of our rooms - The lagoon view villa and the Lakeview villa with private pools were really spacious, and beautifully located! It is quite and peaceful throughout the day.
Excellent stay at Taj. The property is beautiful, and every staff member pays great attention to the guests. We were kindly upgraded to a villa room, which had a beautiful lagoon view from the balcony. Mr Ajay showed us some neat magic tricks during evening tea. Our massages at the in-house spa were incredible. The pool staff was super kind and helpful. Would highly recommend to all.
Our visit to the place gave us an awesome experience. It's too close to nature. Very peaceful and calm environment which is difficult to find now a days.
Had a wonderful 4 days in the property .. didn’t need to step out .. everything needed was right there . Huge property with great views of the lake