酒店回复: Dear constantina,Thank you for recommending Civitel Esprit after the experience you had with us! We are very glad that you enjoyed your stay and that you were happy with our pool. We hope to have the chance to welcome you back at Civitel Esprit in the nearest future.With Kind Regards,
5.0分
家庭亲子
Rooms were clean, pool was great and restaurant food was delicious! We will definitely visit again.
3.0分
家庭亲子
Don't stay here in the summer.
AC does not work well at all.
Got up to 85F. Staff said they can't do anything to make it work better
4.0分
其他
Night manager not very accommodating. No ice or beer, etc, after restaurant closes at 11pm. Door to room lock broken.
展开
酒店回复: Dear George,Thank you for choosing to visit Civitel Esprit. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better.With kind regards,
4.0分
其他
Nice room and staff but the air con doesn't not come off so on all night
展开
酒店回复: Dear manal,Let us thank you for recommending Civitel Esprit after the experience you had with us! We are delighted to hear that you enjoyed your stay at Civitel Esprit and that our staff was a positive part in your experience. We hope to have the chance to welcome you back at our hotel in the nearest future.With Best Regards,
5.0分
家庭亲子
展开
Hello,
We have really enjoyed our short stay at Civitel, the staff are all helpful and are all ready for support when needed.
The room had been very clean and the location is 10 to 15 mins walk to Athens mall "the biggest in Athens".
The put a welcome drinks and water at the room, some small snacks for the kids that was a beautiful insight from them.
Unfortunately the elevator was faulty and we were in building 5 second floor, there is no staff to carry your laggages upstairs, so you count on your muscles 😀
In general, the place is beautiful for a short stay, very clean and has a very quite neighbourhood.
A small suggestion if they can extend the operating hours of the swimming pool to 09.30pm, as most of the residents will come back late from shopping or visiting attractions and extending the pool hours can give them a great option when they come back.
展开
酒店回复: Dear Guest,Thank you very much for choosing Civitel Esprit for your stay in . We are pleased to note that you enjoyed the comforts of our hotel including the place and our staff. We would love to welcome you back in the nearest future.With Kind Regards,
房间空间很大，早餐丰富！
房间的清洁度：优秀 走廊的清洁度：一般（沙发附近的咖啡桌：满是灰尘/电梯不是很干净/凝胶分配器：脏） 客房服务：他们不会回来收集盘子（放了 2 个盘子）回到走廊里的一张桌子上两天，如果我没有通知前台，而且当我离开时，窗台上还放着一个盘子，也许会更久）游泳池：干净，但显然也可供不住在酒店的人使用 - -＞结果我们只能在第一天和最后一天享受它，因为没有座位）点菜餐厅：很好，但服务很慢/一些工作人员不太微笑）
酒店的大部分区域都是建筑工地。房间整晚都是 27 度，空调坏了，窗户也开不了超过几英寸。他们没有风扇。他们试图给我安排另一个房间（也没有空调），但房间里有浓重的香烟味。我的房间天花板上有一个很大的洞，上面盖着格栅——有点令人担忧。墙壁很薄，你可以听到别人说话和电视的声音。你不能在房间里添加物品——你必须提前付款，甚至酒店费用也是如此。预订了 3 晚，但如果时间不是太晚的话，我会在抵达后 10 分钟离开。在与前台进行了激烈的争吵之后，他们才退还了我未住的 2 晚的费用和 1 晚的 165 欧元。这应该是一家廉价酒店，针对预算有限的年轻旅行者——绝对不是商务客人。如果你是从最近关闭的 Civitel Olympic 搬到这里的——请避开！
不满意
无法提早入住。
前台没注意到有2个房间被预订了，找了好久。
接待员接电话了20分钟，根本不理会我们。
空调不工作。
餐厅的食物还可以。
这是一家非常好的酒店，停车方便，游泳池漂亮，自助早餐很棒。
Rooms were clean, pool was great and restaurant food was delicious! We will definitely visit again.
Don't stay here in the summer.
AC does not work well at all.
Got up to 85F. Staff said they can't do anything to make it work better
Night manager not very accommodating. No ice or beer, etc, after restaurant closes at 11pm. Door to room lock broken.
Nice room and staff but the air con doesn't not come off so on all night
Hello,
We have really enjoyed our short stay at Civitel, the staff are all helpful and are all ready for support when needed.
The room had been very clean and the location is 10 to 15 mins walk to Athens mall "the biggest in Athens".
The put a welcome drinks and water at the room, some small snacks for the kids that was a beautiful insight from them.
Unfortunately the elevator was faulty and we were in building 5 second floor, there is no staff to carry your laggages upstairs, so you count on your muscles 😀
In general, the place is beautiful for a short stay, very clean and has a very quite neighbourhood.
A small suggestion if they can extend the operating hours of the swimming pool to 09.30pm, as most of the residents will come back late from shopping or visiting attractions and extending the pool hours can give them a great option when they come back.