Stayed here for 2 nights during our recent trip to Himachal. This is in Mashobra with great views of the Himalayan range from most rooms. The rooms, views, service, food, everything was good. There is sufficient parking as well. Shimla Mall road is about 40min drive from here.
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酒店回复: Dear Kapil, We sincerely appreciate your gracious review. Hosting you at our resort was a true pleasure. It brings us great joy to know that you enjoyed our property, delicious spread and experienced exceptional hospitality. Your kind words of appreciation will greatly motivate our team. We look forward to welcoming you back again in the future. Regards, Team Club Mahindra Shimla
4.0分
家庭亲子
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Though the construction looks old, but the stay was very comfortable. Room was clean with very comfortable bed. Rooms are equipped with heating or cooling options. Rooms at the mountain side have beautiful view of the mountains. Breakfast and lunch/dinner was good. Stuff at the restaurant or at the reception were very courteous. There are many fun activities for kids as well as adults.
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酒店回复: Dear Suman, Thank you for your wonderful review. It was a pleasure to have hosted you at our resort. Glad that you enjoyed the holiday activities and liked the warm hospitality of our staff. The team will certainly be delighted to receive your appreciation. Hope to welcome you again! Regards, Team Club Mahindra Shimla
4.0分
其他
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Good property with limited view for one wing while the other wing faces the valley with good view. Good young management always ready to help and try and make your stay enjoyable and comfortable. Good restaurant with limited choice but good food
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酒店回复: Dear Kartik, We appreciate your kind review! Thank you for applauding our team's hospitality and services. The team works extremely hard to make your stay as comfortable as possible and your compliments will certainly brighten their day. Please be assured that we have noted your feedback and shall share it with the resort team. We can't wait to provide you with another unforgettable stay in the future. Regards, Team Club Mahindra Shimla
4.0分
其他
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Located away from the Simla madness. Plenty of hikes in the neighbourhood. The resort is well maintained. There are enough activities for all age groups. And nobody hounds you to buy timeshare. Restaurant is good. No hygiene issues. Staff is very helpful and courteous.
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酒店回复: Dear Guest, Thank you for your wonderful review. It was a pleasure to have hosted you at our resort. Glad that you enjoyed the holiday activities and liked the warm hospitality of our staff. The team will certainly be delighted to receive your appreciation. Hope to welcome you again! Regards, Team Club Mahindra Shimla
4.0分
其他
everthing is good service locartion rooms evething is good we always plan to trip through club mahindra
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酒店回复: Dear Guest, We sincerely appreciate your gracious review. Hosting you at our resort was a true pleasure. It brings us great joy to know that you enjoyed our property and experienced exceptional hospitality. Your kind words of appreciation will greatly motivate our team. We look forward to welcoming you back again in the future. Regards, Team Club Mahindra Shimla
5.0分
独自旅行
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It was an awesome trip. I was on an official tour to Shimla for 20 days. I stayed in the property for these many days. I have been looked after by the complete staff as a family member. I sincerely extend my appreciation to Mr Aman Sharma, Assistant Manager for managing my requirements of the rooms and guiding me for local sightseeing. I would like to commend the services of Staff in the restaurant, specially Miss Anuradha Negi. I also enjoyed the SPA services. It was in total a memorable trip.
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酒店回复: Dear Ankur, We appreciate your kind review! Thank you for applauding our team's hospitality and services. It gives us immense pleasure in knowing that you had a memorable stay. Your compliments will surely reach our staff and bring a smile to their faces. It was a delight to host you, and we look forward to seeing you again! Regards, Team Club Mahindra Shimla
5.0分
家庭亲子
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We had a fantastic experience at Club Mahindra Mashobra! The staff were very sweet and super helpful. They looked after us so well and always had a smile on their faces. I'd like to mention Aastha, Anuradha, Varun, Vikas and Manisha. A special mention to Vikas Sharma, Vikas Chauhan and Aman who were instrumental to our happy stay. The food was simply amazing - every dish was delicious and delightful, thanks to Chefs Kapil and Abhishek who made every bite wonderful.
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酒店回复: Dear Guest, Thank you for reviewing us. We are glad to have curated a comfortable holiday experience for you. Happy that you indulged in the culinary fare and were charmed by the hospitality of our staff. We shall surely convey your kind compliments to them. Looking forward to welcoming you again! Regards, Team Club Mahindra Shimla
4.0分
情侣出游
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Overall nice stay. Rooms were neat and clean. However, the arrangement is good I felt...because rooms with view are small and spacious rooms aren't the ones with view. Since the property is on hill station it is set floor-wise. Ground floor is reception, restaurant and spa are on underground floors. All good and properly ventilated. View is beautiful. Staff was supportive. MANISHA and RASHI (among the staff) were nice hosts. They even taught me a few steps of Nati dance (of Himachal) after their performance on 24 August night. TARUN has been great host during dining, suggesting the best possible dishes for us to try. We tried sepu vadi traditional curry of himachal and loved it. Staff was really good and welcoming, Ajay, Risheb and everyone. Overall 9/10 experience.
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酒店回复: Dear Guest, Thank you for this detailed review. Our team is overwhelmed to know about your overall experience at the resort and takes pride in curating an experience that isn’t easily forgotten. We’re glad to have succeeded in doing so and will surely share your compliments with the team. Do visit us again! Regards, Team Club Mahindra Shimla
5.0分
家庭亲子
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Excellent restaurant staff manisha and umesh team........................ Foods are good and places and beyond I aging................................... Come again .................................. ..... ......rakesh ...
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酒店回复: Dear Guest, Thank you for sharing your review with us. We’re absolutely delighted to hear that you appreciated our culinary treats! Your words of appreciation will undoubtedly motivate our team to achieve greater heights of excellence. Look forward to hosting you soon. Regards, Team Club Mahindra Shimla
3.0分
其他
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A very beautiful and heritage property , located in a quiet nestled location. The front office reception was courteous. But he lacked the warmth and knowledge about Shimla from a tourism standpoint . I had asked him repeatedly about the opening and closing time of the institutions , he said he will find out and tell me . It never happened. I wish to mention about the F&B team, their conduct was very good , The service was good , but the food in the buffet was very average.Food preparation was below par, which I pointed to the chef and the restaurant manager. They tried to help me with some different preparations, I had finished my meal by then. Service recovery wasn't quick. The order taker from the room service was very quick to disconnect my calls before I could finish my queries, maybe some patience and practical training on customer dealing could be of good help here. The housekeeping is quite good and they were very prompt in service delivery . Overall it was a mixed experience. The HU rooms are decently spacious with basic amenities. The view from the hotel is breathtaking. I wish the hotel team good luck to plug these gaps and remain focused on service excellence.
9 / 15
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酒店回复: Dear Guest, While we are glad that you liked our resort, we regret the other drawbacks you had to face during your stay. Please be assured that we have noted your feedback and shall share it with the resort team. If you feel the need to discuss it further, please share your membership ID and registered contact number/email ID via Facebook inbox and our team will connect with you over a call. Look forward to host you again for a memorable experience! Regards, Team Club Mahindra Shimla
Stayed here for 2 nights during our recent trip to Himachal. This is in Mashobra with great views of the Himalayan range from most rooms. The rooms, views, service, food, everything was good. There is sufficient parking as well. Shimla Mall road is about 40min drive from here.
Though the construction looks old, but the stay was very comfortable. Room was clean with very comfortable bed. Rooms are equipped with heating or cooling options. Rooms at the mountain side have beautiful view of the mountains. Breakfast and lunch/dinner was good. Stuff at the restaurant or at the reception were very courteous. There are many fun activities for kids as well as adults.
Good property with limited view for one wing while the other wing faces the valley with good view. Good young management always ready to help and try and make your stay enjoyable and comfortable. Good restaurant with limited choice but good food
Located away from the Simla madness. Plenty of hikes in the neighbourhood. The resort is well maintained. There are enough activities for all age groups. And nobody hounds you to buy timeshare. Restaurant is good. No hygiene issues. Staff is very helpful and courteous.
everthing is good service locartion rooms evething is good we always plan to trip through club mahindra
It was an awesome trip. I was on an official tour to Shimla for 20 days. I stayed in the property for these many days. I have been looked after by the complete staff as a family member. I sincerely extend my appreciation to Mr Aman Sharma, Assistant Manager for managing my requirements of the rooms and guiding me for local sightseeing. I would like to commend the services of Staff in the restaurant, specially Miss Anuradha Negi. I also enjoyed the SPA services. It was in total a memorable trip.
We had a fantastic experience at Club Mahindra Mashobra! The staff were very sweet and super helpful. They looked after us so well and always had a smile on their faces. I'd like to mention Aastha, Anuradha, Varun, Vikas and Manisha. A special mention to Vikas Sharma, Vikas Chauhan and Aman who were instrumental to our happy stay. The food was simply amazing - every dish was delicious and delightful, thanks to Chefs Kapil and Abhishek who made every bite wonderful.
Overall nice stay. Rooms were neat and clean. However, the arrangement is good I felt...because rooms with view are small and spacious rooms aren't the ones with view. Since the property is on hill station it is set floor-wise. Ground floor is reception, restaurant and spa are on underground floors. All good and properly ventilated. View is beautiful. Staff was supportive. MANISHA and RASHI (among the staff) were nice hosts. They even taught me a few steps of Nati dance (of Himachal) after their performance on 24 August night. TARUN has been great host during dining, suggesting the best possible dishes for us to try. We tried sepu vadi traditional curry of himachal and loved it. Staff was really good and welcoming, Ajay, Risheb and everyone. Overall 9/10 experience.
Excellent restaurant staff manisha and umesh team........................ Foods are good and places and beyond I aging................................... Come again .................................. ..... ......rakesh ...
A very beautiful and heritage property , located in a quiet nestled location. The front office reception was courteous. But he lacked the warmth and knowledge about Shimla from a tourism standpoint . I had asked him repeatedly about the opening and closing time of the institutions , he said he will find out and tell me . It never happened. I wish to mention about the F&B team, their conduct was very good , The service was good , but the food in the buffet was very average.Food preparation was below par, which I pointed to the chef and the restaurant manager. They tried to help me with some different preparations, I had finished my meal by then. Service recovery wasn't quick. The order taker from the room service was very quick to disconnect my calls before I could finish my queries, maybe some patience and practical training on customer dealing could be of good help here. The housekeeping is quite good and they were very prompt in service delivery . Overall it was a mixed experience. The HU rooms are decently spacious with basic amenities. The view from the hotel is breathtaking. I wish the hotel team good luck to plug these gaps and remain focused on service excellence.