酒店回复: Thank you so much for your wonderful 5/5 review! We’re absolutely delighted to hear that you had such a positive experience during your stay with us.Your kind words mean the world to our team, and we’re thrilled to know we could meet your expectations. We look forward to welcoming you back for another fantastic stay in the future!
酒店回复: Thank you for the detailed 8/10 review! We're glad to hear you enjoyed the comfy beds, convenient laundry facilities, and tasty breakfast options—especially during a long family trip. We understand your concern about the deposit hold and truly appreciate the feedback. We are always looking for ways to improve the guest experience. There is an option to place the deposit in cash which is refunded upon check out. We hope to welcome you and your family again in the future!
酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at Sleep Inn Indianapolis East. We appreciate your comments about the cleanliness of our interiors, as we strive to maintain a welcoming environment for our guests.We sincerely regret that your experience was marred by the issues you encountered, including the maintenance concerns in your room and the surrounding area. Your observations regarding the mold, water quality, and plumbing issues are invaluable to us, and we will ensure that these matters are addressed with our maintenance team promptly. While we are glad to hear that our location was convenient for your travels, we understand that the lack of nearby amenities can be a drawback. Your feedback helps us identify areas for improvement, and we take your concerns seriously as we aim to provide a better experience for all guests.Thank you once again for your insights. We hope you might consider giving us another chance in the future.
这是一家商务旅馆。周围环境优良。早晚出去可以锻炼身体。离旅馆不远处有大型超市和不少的饭店。旅馆早餐自助式，服务员很负责任，早餐的样式很适合东方人胃口。印度老板人很热情，愿意给客人提供力所能及的帮助，谢谢他。
下次再去Indiana，还要住在这儿。
所有员工都很友好，乐于助人。早餐不错，咖啡可以再好点。泳池很棒，房间干净，床也很舒服。我下次还会住这里。
挺好的
员工态度非常不友好。泳池很脏。
很好
我们从未见过客房服务。每天都得自己去要毛巾和其他用完的用品。我们不得不换房间，因为第一个房间的冰箱坏了。他们竟然没修好漏水的冰箱就立刻把新房间租出去了。食物最多只能算一般。我怀疑餐厅里那些脏兮兮的垃圾桶能不能通过卫生检查。不过，工作人员倒是挺友好的，房间虽然老旧过时，但也勉强能住。
电视遥控器没电了，前台找不到替换电池。她给了我另一个遥控器，结果还是打不开我房间的电视。我把遥控器还给另一个前台，她也帮不上忙。开了一整天的车，连个电视节目都看不了，这房间真不值这个价钱。
物超所值。
家庭旅行，快速入住一晚。床很舒服，长途旅行时有洗衣设施很方便。早餐很棒，有很多美味的选择。最大的缺点是需要支付100美元的押金或账户冻结费，需要一周时间才能还清。对于一个家庭来说，这占了我们旅行预算的很大一部分。
内部干净，但周边环境简陋，住在那里的客人也让人感觉不太好。维护得不太好——房间发霉，淋浴时流出棕色的水，马桶很难冲。位置便利，就在州际公路边上，但附近没有餐厅或商店，也没有酒店自动售货机。建议住在其他城镇。
没有热水，却被收取了100元的押金，而*******之前明明说我只需要付一定金额。房间里有烟味，我告诉了客服代表，他却说没关系，不会收费。