I am staying for two nights. I extended my stay yesterday. Nobody came to clean my room . I was out for the whole day today. Came back to dirty room.
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酒店回复: Hello Rupinder, Thank you for your recent stay at the HGI Haymarket. We are so happy that you enjoyed your stay. Typically, we service a room every other day. Since you extended your reservation, there may have been confusion. I will speak with the team so that we make sure you come back to a clean room next time We hope that you come visit us again soon!!
5.0分
其他
Nice trip to visit family in the area. Great neighborhood lots of fun shops and restaurants in the area.
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酒店回复: Hi Wendy, Thank you for your recent stay at the HGI Haymarket. We are so happy that you enjoyed your stay. We hope that you come visit us again soon!!
5.0分
其他
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The staff (especially bartenders and front desk) were very nice and helpful. Food & drink options were excellent. My only tiny complaint was that I wish the bar was open for longer LOL (but even with that there were options to hang out with friends & drinks in lounge). Many cool things to do within a few blocks as well (even more within short drive).
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酒店回复: Hi Jon, Thank you for your recent stay at the HGI Haymarket. We are so happy that you enjoyed your stay. I will pass your kind words to the bartenders. In 2026 we will be adjusting our hours and days we open so you can enjoy the experience again. We hope that you come visit us again soon!!
5.0分
情侣出游
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Great hotel and very updated and cozy! Only complaint I have is there were multiple body hairs from a previous guest in the shower and on the shower gel dispenser which was gross.
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酒店回复: Thank you so much for visiting the HGI Haymarket. We are glad you enjoyed your stay. We are so sorry for the condition or the room and the shower gel dispenser. Please visit us again soon!!
3.0分
朋友出游
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The hotel is great! Afternoon front desk person was VERY VERY rude to myself and another guest no with me. Evening/ person that checked me in was amazing so helpful and accommodating!
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酒店回复: Hello Kayla, Thank you for your recent stay at the HGI Haymarket. We are so happy that you enjoyed your stay. We hope that you come visit us again soon!!
5.0分
商务出差
Only complaint was that the room above me was loud and up earlier than I preferred.
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酒店回复: Hello John, Thank you for your recent stay at the HGI Haymarket. We are so happy that you enjoyed your stay. We hope that you come visit us again soon!!
4.0分
情侣出游
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We had a lovely 2 night stay. The most important thing in hotels for me is cleanliness. I have no complaints in this department. They even use fabric softener because the towels weren’t rough like they are in most hotels. I loved the scent in the lobby. The ladies making coffee were so very kind and attentive. The only thing that was a little lame is the restaurant being randomly closed and the staff deciding to just not do room service on a whim. That’s the only reason I didn’t give them the last star. The housekeeping staff and the ladies making coffee carried everybody, lol.
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酒店回复: Thank you so much for visiting the HGI Haymarket. We are glad you enjoyed your stay. I will pass on your kind words to the coffee attendants in the morning. We will be addressing your issue with room service. Please visit us again soon!!
5.0分
家庭亲子
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The hotel is beautiful, well maintained with a large bar and restaurant with indoor and outdoor seating. The food was delicious. Isabelle, our server was kind and attentive. The General Manager went above and beyond in addressing our needs. All staff we came into contact with were friendly, approachable and helpful. I would definitely stay here again if given the opportunity!
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酒店回复: Thank you so much for visiting the HGI Haymarket. We are glad you enjoyed your stay. Please visit us again soon!!
5.0分
其他
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A wonderful visit
We were very pleased with the cleanliness, decor and service at the Garden Inn. The staff was friendly and accommodating. Our stay was very comfortable and we would definitely stay there again and recommend it to others.
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酒店回复: Thank you so much for visiting the HGI Haymarket. We are glad you enjoyed your stay. Please visit us again soon!!
5.0分
情侣出游
This hotel is clean with a restaurant and a bar, staff is friendly and kind
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酒店回复: Hello Marita, Thank you for your recent visit to the HGI Haymarket. We are happy that you enjoyed your stay. Ill pass your compliments to the restaurant staff. Please visit us again soon!!
I am staying for two nights. I extended my stay yesterday. Nobody came to clean my room . I was out for the whole day today. Came back to dirty room.
Nice trip to visit family in the area. Great neighborhood lots of fun shops and restaurants in the area.
The staff (especially bartenders and front desk) were very nice and helpful. Food & drink options were excellent. My only tiny complaint was that I wish the bar was open for longer LOL (but even with that there were options to hang out with friends & drinks in lounge). Many cool things to do within a few blocks as well (even more within short drive).
Great hotel and very updated and cozy! Only complaint I have is there were multiple body hairs from a previous guest in the shower and on the shower gel dispenser which was gross.
The hotel is great! Afternoon front desk person was VERY VERY rude to myself and another guest no with me. Evening/ person that checked me in was amazing so helpful and accommodating!
Only complaint was that the room above me was loud and up earlier than I preferred.
We had a lovely 2 night stay. The most important thing in hotels for me is cleanliness. I have no complaints in this department. They even use fabric softener because the towels weren’t rough like they are in most hotels. I loved the scent in the lobby. The ladies making coffee were so very kind and attentive. The only thing that was a little lame is the restaurant being randomly closed and the staff deciding to just not do room service on a whim. That’s the only reason I didn’t give them the last star. The housekeeping staff and the ladies making coffee carried everybody, lol.
The hotel is beautiful, well maintained with a large bar and restaurant with indoor and outdoor seating. The food was delicious. Isabelle, our server was kind and attentive. The General Manager went above and beyond in addressing our needs. All staff we came into contact with were friendly, approachable and helpful. I would definitely stay here again if given the opportunity!
A wonderful visit
We were very pleased with the cleanliness, decor and service at the Garden Inn. The staff was friendly and accommodating. Our stay was very comfortable and we would definitely stay there again and recommend it to others.
This hotel is clean with a restaurant and a bar, staff is friendly and kind