酒店回复: Dear Guest, Greetings from Gateway Varkala! Thank you for taking the time out and posting your comments of our Hotel. I appreciate your kind feedback and we are glad to understand that you had a comfortable stay with us and enjoyed the experience. The Gateway experience is all about people and working together to create beautiful memories for all our Guests. It is feedback from esteemed Guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you anytime. We immensely value your patronage and look forward to your continued support. With my kind regards, Dharmesh Cariappa General Manager
酒店回复: Dear Guest, Greetings from Gateway Varkala! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. We regret to note that some of your experiences with the hotel was not up to your expectations. Please accept our sincere apologies for the same. Please be assured that your feedback has been taken seriously and will be put to good use. We rely on the constructive feedback of our discerning guests to help us achieve the highest levels of services that we aspire towards. We do look forward to an opportunity to welcome and serve you again. Assuring you of our best services and hospitality. Kind regards, Dharmesh Cariappa General Manager
酒店回复: Dear Guest, Greetings from Gateway Varkala! Thank you for sparing time and sharing your experience. It was an absolute pleasure having you stay with us during your visit to Varkala. I am happy to note that you had a pleasant stay with us and found our services measuring up to your satisfaction. I am delighted to know that you have carried happy memories of your stay with us. I will certainly share your feedback and gratitude with my entire team. Your appreciation will serve as a further source of inspiration for us to achieve higher standards in hospitality excellence and will go a long way in motivating and encouraging us to do even better in the future. We do look forward to an opportunity to welcome and serve you again. Assuring you of our best services and hospitality. With my kind regards, Dharmesh Cariappa General Manager
酒店地理位置不错,整体来说也还可以。通往海滩的小路需要翻修一下。很多人选择这里就是为了方便去海滩,如果这条路不好好维护,会让人很失望。
SPA没有达到预期,维护得很差。食物在平均水平以上。自助早餐还行,但对于住得久的人来说,种类有点少。总的来说,这是一次不错的体验。泳池服务员巴布先生非常棒,他的优质服务值得表扬。总的来说,酒店员工都很有礼貌,举止得体,也很乐意听取我们的意见。
孩子们玩得很开心。
我和家人在瓦尔卡拉门户酒店住了一晚,非常开心。酒店靠近海滩,所有房间都能欣赏到美丽的海景。我们是在欧南节期间入住的,享用了美味的萨迪亚(Sadhya)套餐。酒店员工热情周到。我们去了瓦尔卡拉悬崖上的咖啡馆。之后,我们参观了贾塔尤地球中心。贾塔尤雕塑位于悬崖顶上,可以通过楼梯或索道到达。如果您和家人一起旅行,这里是个非常棒的选择。我们非常享受这次旅行,感谢瓦尔卡拉门户酒店带给我们如此美好的体验!
3. 说实话,这次体验低于我的预期。——性价比不高。虽然它是一家价格较高的酒店/度假村,但感觉并不值这个价。——优点:——部分员工热情好客——度假村步行即可到达帕帕纳萨姆海滩和贾纳尔达纳神庙——花园维护得很好——退房时赠送全家福照片。缺点:——洗手间和房间阳台需要彻底翻新——餐厅的食物勉强及格——室内活动和棋牌游戏需要维护。
酒店周围绿树环绕,环境优美,住宿体验非常舒适。服务一流,员工热情友好。食物美味可口。附近有很多值得一游的景点。酒店设有旅游咨询台,可以租车前往各个旅游景点。客房清洁服务也十分出色。餐厅和客房的用餐设施都非常棒。
瓦卡拉顶级酒店,远离喧嚣,步行 3 分钟即可到达海滩。泳池很大。有一家餐厅。房间很大,床垫很好。服务很好。通过电话预订时遇到了问题。连接非常差。没有人负责。尚未得到任何确认。最后我们享受了食品和水疗 25% 的折扣。 *** 但最终价格需缴纳 18% 的税。
瓦尔卡拉最好的住宿。当然,房间和一些公共空间的某些方面值得翻新,但与城市提供的设施相比,它绝对是一个更高的水平(我说得有充分理由,因为我们不得不逃离另一家广受好评的住宿来到这里)。我们还尝试了餐厅,食物非常好。泳池又大又干净,可能有些地方缺少维护。
酒店风格现代,但年代久远,缺乏魅力。我们以为它是国际连锁店的一部分,但显然情况已不再如此。房间没有人情味,有很重的霉味。蚊子会让你无法真正享受露台。工作人员不是最热情的,因人而异。对于年纪较小的孩子来说,通往海滩的道路有点危险,并且晚上 7 点关闭。餐厅和自助早餐都很好而且很丰富。按摩是完全可以接受的。如果主管不总是怀疑你想偷毛巾的话,游泳池会更愉快。简而言之,这是一家不再符合国际标准的普通酒店。
在盖特威酒店住得很愉快。我们受到总经理 Dharmesh Cariappa 的热烈欢迎,每个人都非常照顾我们,特别是 Sudeep,他帮助我们组织了精彩的该地区之旅。酒店位置非常好,可直接通往海滩。非常漂亮的海景房,周围环绕着植被,是一个宁静的天堂。
超级舒适,细心的工作人员。