The room was like ‘lipstick on a pig’ - they wanted to make it look nice but it really wasn’t and left much to be desired. A terrible night’s sleep due to constant noise within the hotel ALL NIGHT - from other guests, elevator, and I don’t know what else. I would not recommend this hotel to anyone ever.
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酒店回复: Hello Val,Thank you for sharing your experience. We are always looking to improve and appreciate your feedback on the condition of the room and noise levels during your stay. Our guests' comfort is important to us, and we take all comments seriously as they help us understand areas where we can enhance the experience for future guests. Your insights will certainly be shared with the management team for their consideration.
4.0分
其他
quiet location, friendly staff, especially considering how horribly the Trumpy guests were treating staff members with accents
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酒店回复: Thank you for sharing your experience. We are pleased to hear that you found the location peaceful and the staff friendly, even in challenging situations with certain guests. Our team takes pride in maintaining a welcoming environment for everyone, and it is encouraging to know their efforts were appreciated. With new management now overseeing the property, we are focused on enhancing services and ensuring that all guests enjoy a positive and respectful stay.
1.0分
其他
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The floor and furniture was dirty. Stains on the sheets. The freezer was disgusting. Worst of all was the roaches. We didnt see just one or two either. The place was infested.
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酒店回复: Hello Bryan,Thank you for sharing your feedback regarding your recent stay. Cleanliness is a key priority, and we take reports of pests very seriously. Your comments have been noted, and the management team will address these concerns to ensure a better experience for future guests. We appreciate your insights as they play a crucial role in our ongoing efforts to improve.
2.0分
家庭亲子
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I drove three hours to come to this hotel for an event but when I get here my room was not ready. Which is very inconvenient especially coming from a far distance
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酒店回复: Hello Keyvina,Thank you for sharing your experience. We understand how disappointing it can be when your arrival doesn't go as planned, especially after a long drive. Your feedback is important, and we will make sure it reaches the appropriate team for review. We hope that despite this inconvenience, you were able to enjoy your event and your time at the hotel.
1.0分
其他
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No hot water in shower, not even luke warm, shower fixture only attached to wall by plumbing, mirror in bath only attached at top appeats it could easilt be knock off the wall, no hairdryer in room, no ice bucket, one chair, closet doors difficult to move.
Breakfast was adequate but nothing was hot.
Overall we were displeased and will not consider Comfort Inn in the future.
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酒店回复: Thank you for sharing your feedback. We understand your concerns regarding the room amenities and breakfast, and we appreciate you bringing these issues to our attention. Please know that the property is now under new management, and we are actively working to improve both the guest experience and the overall quality of our accommodations. While some aspects of your stay did not meet expectations, we are committed to making positive changes so that future guests have a more comfortable and enjoyable visit.
2.0分
其他
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Very disappointing stay. No hot water the first morning. Ran out of food options and juice at breakfast. Bed was uncomfortable and room was not clean (stains on couch and bathroom had hair in it). Asked the front desk for extra towels and we were told to go to our room and call the front desk (that we were standing at?) and then when we called the front desk they told us to come down to get towels.
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酒店回复: Hi April, We appreciate you taking the time to share your detailed feedback. We understand how frustrating it must have been to experience issues with hot water, breakfast options, and room cleanliness during your stay. Please know that the property is now under new management, and significant attention is being given to improving both the guest experience and overall service standards. Your comments about cleanliness, comfort, and front desk communication are especially valuable as we focus on retraining staff and implementing better operational practices to ensure a more seamless and welcoming environment for all future guests.
1.0分
朋友出游
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DO NOT STAY HERE. THERE ARE ROACHES. We got there and noticed the sheets were dirty and there was a blood stain on the sheet. We requested a new room and that room was still dirty but better then the last room. We got breakfast in the morning and went to take our food to the room, staff stopped us and said NO FOOD IN THE ROOM DUE TO PEOPLE GETTING ROOMS DIRTY. me and my friend thought that was very odd. We checked out and when I got home I was unpacking my bag and a baby roach was in my bag!!!! I called the hotel and the general manager admitted they had roaches last month but they got an exterminator and that there was no roaches this month. He then proceeded to tell me I cannot get a refund because I did not have proof of the roach. He was very rude and pretty much told me he has a business to run. BEWARE I AM TRYING TO WARN PEOPLE LIKE US. we paid 130$ for the night to potentially have a roach infestation in our own home. Terrible hotel!!!
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酒店回复: Hi kayla, We are truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how concerning your comments must have been, and we want to assure you that the property is now under new management actively focused on improving cleanliness, maintenance, and overall guest satisfaction. The issues you described do not reflect the standards we are working hard to maintain moving forward. Your feedback is being taken seriously as part of our efforts to ensure every guest has a more comfortable and positive stay in the future.
位置比较方便，周边什么也没有。印度前台服务很好。
一切都很好。入住和退房都很方便，房间也挺干净的。
房间脏得要命。沙发看起来像是1982年左右的，上面还有同样古老的污渍。房间本身就很大，冰箱和炉子都塞得满满的。唯一不好的是，所有的餐具、盘子和杯子都脏得要命，你还能在杯子上看到别人的指纹和唇印。而且，按规定，早餐早上5点开始，结果要到7点才开始。
The room was like ‘lipstick on a pig’ - they wanted to make it look nice but it really wasn’t and left much to be desired. A terrible night’s sleep due to constant noise within the hotel ALL NIGHT - from other guests, elevator, and I don’t know what else. I would not recommend this hotel to anyone ever.
quiet location, friendly staff, especially considering how horribly the Trumpy guests were treating staff members with accents
The floor and furniture was dirty. Stains on the sheets. The freezer was disgusting. Worst of all was the roaches. We didnt see just one or two either. The place was infested.
I drove three hours to come to this hotel for an event but when I get here my room was not ready. Which is very inconvenient especially coming from a far distance
No hot water in shower, not even luke warm, shower fixture only attached to wall by plumbing, mirror in bath only attached at top appeats it could easilt be knock off the wall, no hairdryer in room, no ice bucket, one chair, closet doors difficult to move.
Breakfast was adequate but nothing was hot.
Overall we were displeased and will not consider Comfort Inn in the future.
Very disappointing stay. No hot water the first morning. Ran out of food options and juice at breakfast. Bed was uncomfortable and room was not clean (stains on couch and bathroom had hair in it). Asked the front desk for extra towels and we were told to go to our room and call the front desk (that we were standing at?) and then when we called the front desk they told us to come down to get towels.
DO NOT STAY HERE. THERE ARE ROACHES. We got there and noticed the sheets were dirty and there was a blood stain on the sheet. We requested a new room and that room was still dirty but better then the last room. We got breakfast in the morning and went to take our food to the room, staff stopped us and said NO FOOD IN THE ROOM DUE TO PEOPLE GETTING ROOMS DIRTY. me and my friend thought that was very odd. We checked out and when I got home I was unpacking my bag and a baby roach was in my bag!!!! I called the hotel and the general manager admitted they had roaches last month but they got an exterminator and that there was no roaches this month. He then proceeded to tell me I cannot get a refund because I did not have proof of the roach. He was very rude and pretty much told me he has a business to run. BEWARE I AM TRYING TO WARN PEOPLE LIKE US. we paid 130$ for the night to potentially have a roach infestation in our own home. Terrible hotel!!!