Nice Hotel.. Specially location is very nice and you see the complete city of Salem in one place. Some observations are need to maintain cleanliness and hygiene inside and outside of the Hotel...food is great in the sense of quality and quantity...need to add veg menu more for choice and compatibility..
9 / 24
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酒店回复: Dear Guest, Thank you for your kind words about the hotel and its location. We truly appreciate your feedback regarding cleanliness and hygiene, as well as your suggestions for expanding the vegetarian menu. Your insights help us improve the experience for all our guests. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
5.0分
情侣出游
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Wonderful Stay with Great Hospitality I had a very pleasant stay at Sterling Yercaud. The property is peaceful, the rooms are clean and comfortable, and the staff is warm and helpful. A special thanks to Executive Chef Suryanarayan Choudhury—the food was excellent and his personal attention made the experience even better. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
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酒店回复: Dear Guest, Thank you for taking the time to share your wonderful experience at Sterling Yercaud! It's delightful to hear that you found the property peaceful and enjoyed the clean, comfortable rooms. We truly appreciate your kind words about the staff and Chef Suryanarayan Choudhury. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! Sincerely, The Sterling Holidays Team
4.0分
家庭亲子
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Overall good experience. Staffs were polite and helpful especially Prasanth and Neha from reception and also Reva from the restaurant were really accommodative of our requests. Room’s sit out area could have been renovated a bit. Looks old. Beware of monkeys, but the security staffs were helpful in shooing them away. Ala carte orders took very long to get served. Buffet was good. In door games are good. Gym was for just namesake. Spa looked overpriced as in any big hotels. Alcoholic drinks are more expensive than some other 5 star properties. Overall clean, but can improve in some area like sit out, common area etc. It was quiet and peaceful. Foggy weather limited the view. But was still enjoyable. Location was easily accessible via road.
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酒店回复: Dear Guest, Thank you for your thoughtful review! It's wonderful to hear that you had a good overall experience and that our staff, particularly Prasanth, Neha, and Reva, made a positive impact during your stay. We appreciate your feedback on the room's sit-out area and the service times for a la carte orders, as this helps us identify areas for improvement. We're glad you enjoyed the buffet and found the atmosphere peaceful, despite the foggy weather. Your comments about the gym and spa pricing are also noted, and we'll take them into consideration. Thank you for sharing your experience, and we hope to welcome you back in the future! Sincerely, The Sterling Holidays Team
5.0分
家庭亲子
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I would like to acknowledge the excellent service provided by Chef Surya Choudhury, Chef Mohan, and Chef Sanjeev. Chef Surya demonstrated outstanding culinary expertise, while Chef Mohan and Chef Sanjeev ensured smooth, attentive, and professional service throughout. Their combined efforts significantly enhanced the overall experience.
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酒店回复: Dear Ameya, Thank you for sharing your wonderful experience at Sterling Yercaud. It’s delightful to hear that Chef Surya, Chef Mohan, and Chef Sanjeev made such a positive impact on your stay with their culinary skills and attentive service. Your acknowledgment of their efforts is greatly appreciated, and we’re glad to have contributed to a memorable experience. Sincerely, The Sterling Holidays Team
还行吧。位置很好。房间有点旧，但还能接受。
我预订的是豪华房，按说面积会大一些，但结果分到的房间却很小。我问了之后，他们说是单间公寓。食物不怎么样，我吃完第二天肚子就不舒服了。唯一的好处是房间的景色很好。
风景非常好，环境也很不错。
这次入住体验非常棒。
尤其要感谢Prasath先生和Sneha女士的热情款待。
强烈推荐这家度假村。
服务态度不错，但房间有股霉味。酒店比较老旧，需要翻新。
住宿愉快
Nice Hotel.. Specially location is very nice and you see the complete city of Salem in one place. Some observations are need to maintain cleanliness and hygiene inside and outside of the Hotel...food is great in the sense of quality and quantity...need to add veg menu more for choice and compatibility..
Wonderful Stay with Great Hospitality I had a very pleasant stay at Sterling Yercaud. The property is peaceful, the rooms are clean and comfortable, and the staff is warm and helpful. A special thanks to Executive Chef Suryanarayan Choudhury—the food was excellent and his personal attention made the experience even better. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Overall good experience. Staffs were polite and helpful especially Prasanth and Neha from reception and also Reva from the restaurant were really accommodative of our requests. Room’s sit out area could have been renovated a bit. Looks old. Beware of monkeys, but the security staffs were helpful in shooing them away. Ala carte orders took very long to get served. Buffet was good. In door games are good. Gym was for just namesake. Spa looked overpriced as in any big hotels. Alcoholic drinks are more expensive than some other 5 star properties. Overall clean, but can improve in some area like sit out, common area etc. It was quiet and peaceful. Foggy weather limited the view. But was still enjoyable. Location was easily accessible via road.
I would like to acknowledge the excellent service provided by Chef Surya Choudhury, Chef Mohan, and Chef Sanjeev. Chef Surya demonstrated outstanding culinary expertise, while Chef Mohan and Chef Sanjeev ensured smooth, attentive, and professional service throughout. Their combined efforts significantly enhanced the overall experience.