酒店回复: Dear Luca9006,Thank you so much for your wonderful review about your stay in Voco Milan Fiere! We’re delighted to hear that our interior design made such a strong impression. Creating a warm, relaxing, and elegant atmosphere is something we truly care about, and it’s great to know that the blend of modern minimalism and natural elements helped make your stay enjoyable.We hope to welcome you back again soon!Kind regards,Giacomo Pauletta
酒店回复: Dear Guest User,Thank you for taking the time to share your feedback about your stay in Voco Milan Fiere. We’re sorry to hear that your experience did not meet your expectations. Our location is clearly indicated on all booking platforms, and transportation costs can vary depending on traffic, time of day, and point of departure.We would also like to share that our bar has recently introduced a new menu, and our restaurant team is always happy to listen to our guests’ culinary preferences and dietary needs in order to suggest suitable dishes. A small portion of our clientele is made up of tour groups, and like all hotels, we do not make distinctions based on nationality,we are pleased to welcome guests from all backgrounds. Your comments are appreciated, as they help us continue to improve our services.Best regards,Giacomo PaulettaFront Office Manager
酒店回复: Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for what happened during your stay. Entering the room before the check-out time and without knocking does not reflect our standards of service or respect for our guests’ privacy.We also regret the communication difficulties you experienced and that the response provided by the front desk did not meet your expectations. Your feedback is very important to us and will be shared with our team to reinforce internal procedures and staff training, ensuring that similar situations do not happen in the future.We truly hope to have the opportunity to welcome you again and provide you with a fully satisfactory experience.Kind regards,Enzo CiannelliGeneral Manager
很好~一直很信赖洲际,酒店智能化很高,很科技,早餐也好吃😋服务很热情
米兰2026冬季奥运,酒店位置稍偏边上是保时捷奥迪卖车的,铁路和高架环绕, 适合自驾,停车方便12欧一天,水池不下水中住了3天了也没有处理好,😂
非常不错,住的老外也很多,华人也不少,值得推荐。米兰人有在认真研究美食,华人街的中餐也很ok,没有踩雷
交通:0分,这里离中央火车站9km,看清楚是9km,离最近的火车站1.1km,且是看起来比较危险的街区,从地铁站走到酒店的路上一地上都是酒瓶和烟头,路上的人会盯着你看,啊那种感觉不好描述,总之这里非常远,我也是大意看错火车站了,以为1.1km是中央车站,啊这真的悲剧的开始,中间我甚至瑞士行程临时有变化申请取消酒店也被拒绝,总之就是这个酒店适合胆大的挑战者,带小孩和老人请一定避雷。不安全➕远,门口只有一个走5分钟的公交站,且这边交通不准时,你可能等公交要在冷风中瑟瑟发抖20分钟,如果选择公共交通出游务必避开这家酒店。
因为我们本来第二天要去米兰中央车站,已经提前一个半小时出门了,然而公交不准点,最后我们选择打车去车站,痛失40欧😂
房间环境:能给0分吗?1200的酒店大概就是国内500的水平(参考上海),房间下水道反味很丑,我们都以为是食物坏掉了,最后发现是下水道味道,很一言难尽。然后浴巾围巾有烤培根的味道,啊这,不知道算不算很离谱了🤣,以及这个季节房间无暖气,空调28度等于没开,热水洗澡感觉嗖嗖刮冷风……
早餐:0分,培根是冷的,救命哈哈哈啊哈哈,水煮蛋腥味好重,咖啡不如manner的挂耳,就是说那个早餐没有一个是想多吃一点的,猕猴桃可以酸到掉牙,餐桌上有头发,食物残渣,就是那种餐桌玻璃夹层中间有头发,很yue谁懂。这家酒店真的一住一个不吱声
隔音:不算最差,但外面打扫卫生感觉要随时冲到我们房间来。
总结:我们唯一在米兰住一天,在国外酒店从未踩雷,但米兰这家真的人生滑铁卢了哈哈哈哈哈,也是体验的一部分了。
最后,重要的事说三遍:带老人小孩请务必一定要避开这个酒店,公共交通一定要避开这个酒店,想吃好点早餐的避开这个酒店,还有这个季节晚上很冷,房间无暖气,想要住的舒服请务必避开这家酒店。
比较新的酒店,距离市中心太远了。从中央火车站打车到酒店要€40,没有直达公交,要转一次(一般汽车转地铁)。如果你是早班飞机,只能打车。前台服务态度一般,有一个年纪比较大的肤色偏黑的女服务员,态度相当冷漠,其他几个肤色偏黑的服务员态度很一般。房内淋浴用完后,花洒嘀嗒水, 很吵闹,第二晚应该是由工作人员提前修理了,好了很多。早餐一般吧。
· 位置绝佳: 楼下就有便利店和餐厅,非常方便。
· 服务贴心: 前台办理入住迅速,得知是商务出差,主动提供了延迟退房。客房服务员也非常有礼貌。
· 房间舒适: 房间干净宽敞,床垫软硬适中,睡得很好。隔音效果不错,完全没被走廊声音打扰。
· 早餐丰富: 中西式早餐选择很多,尤其是现煮的面条,味道很好。
这家酒店的内部设计简直令人惊艳,现代简约与自然元素完美融合,暖色调灯光搭配木质家具,每个角落都散发着温馨高级感,让人一进门就感受到舒适与品味。
离米兰大教堂打车30欧,机场114欧。自己算吧,周边啥也没,酒店也难吃,中国旅行团定点酒店,只能说一塌糊涂
我的评级比较一般,12点退房时间,10点半有一个housekeeping直接没敲门就进来我的屋准备打扫房间,而且完全不懂英语,无法沟通。我跟前台反映了这个事情,也只是说了一句sorry,没有任何其他
反馈
因为自驾的原因,米兰的住宿选择了城外的洲际,整体就是国际连锁的标准,停车免费好评,酒店乘坐公交到市区也很方便,自驾去附近也便利。