Staff was friendly and the hotel was clean. We paid for a parking pass as I was traveling just my daughter I & I was anxious. When we got back to the hotel that night there was no parking on the deck so I paid for parking I couldn’t use. The young man at the desk allowed us to park in a check in space but I spent the entirety of the night worried about getting towed. Really wasn’t a pleasant or restful night at all. I have no other complaints beyond the parking situation.
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酒店回复: Dear Jamie,Thank you for sharing your experience. We’re glad to hear you found our staff friendly and the hotel clean. However, we sincerely apologize for the parking situation and the stress it caused during your stay. We understand how important peace of mind is, especially while traveling with family, and we regret that this impacted your night. Your feedback will be shared with our team to help improve parking management and communication for future guests. We appreciate your honesty and hope to have the opportunity to provide a more comfortable and worry-free stay on your next visit.Sincerely,Hampton Inn & Suites Greensboro Downtown Management
5.0分
其他
will visit again!
All the staff were outstanding in our stay in your hotel. All our questions were answered in an efficient manner.
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酒店回复: Dear Terry,Thank you so much for your wonderful review! We're thrilled to hear that our staff made your stay enjoyable and were able to assist you efficiently. We truly appreciate your kind words and look forward to welcoming you back on your next visit!Kind Regards,Hampton Inn & Suites Greensboro Downtown Management
5.0分
情侣出游
The hotel had unique decor. I liked the lips/mustaches on the cups. Breakfast had eggs and apples, which I appreciate.
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酒店回复: Dear Heather,Thank you for your kind feedback! We’re delighted to hear you enjoyed our unique deco and the fun details like the lips and mustaches on the cups. We’re also glad you appreciated the breakfast options, including the eggs and fresh apples. It’s wonderful to know these touches made your stay more enjoyable. We look forward to welcoming you back again soon!Kind Regards,Hampton Inn & Suites Greensboro Downtown Management
5.0分
其他
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as I said, is clean, quiet, safe. However, only thing I feel needs to improve is the parking level is next to the room window. That prevents customers from getting some sunlight during the day time.
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酒店回复: Dear Guest,Thank you for your thoughtful feedback! We’re glad to hear you found your stay clean, quiet, and safe—that means a lot to us. We also appreciate your comment regarding the parking level being close to the room windows. Your suggestion about improving natural light is valuable, and we’ll take it into consideration as we continue to enhance our guest experience. We truly appreciate you sharing your perspective and hope to welcome you back again soon!Kind Regards,Hampton Inn & Suites Greensboro Downtown Management
5.0分
商务出差
Loved the area only thing wrong … bed pillows not what I’m used to . Great other wise . Better handicap parking .
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酒店回复: Dear Anthony,Thank you for sharing your feedback! We’re thrilled to hear that you loved the area and enjoyed your stay overall. We appreciate your comments regarding the bed pillows and handicap parking, and we’ll share your suggestions with our team to consider improvements. It’s always our goal to provide a comfortable and convenient experience for all our guests, and your input helps us achieve that. We look forward to welcoming you back on your next visit and providing an even better stay.Kind Regards,Hampton Inn & Suites Greensboro Downtown Management
4.0分
其他
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Very nice hotel…The room was so spacious and clean…We had a studio suite..and it’s very close to a lot restaurants…And it directly across from the police station so you know everyone is going to be on their best behavior…I would definitely stay here again…
工作人员非常友好热情，酒店也一直保持得很干净。肯定会再来住的。
这家酒店是格林斯博罗市中心全新的，步行即可探索历史街区。房间很大，早餐不错，健身房也很好。不过，在我入住期间，我的信用卡上竟然多出了一笔未经我同意和签字的消费，这非常不专业。幸运的是，我在退房前查看了信用卡账单并及时投诉了……大家入住时一定要留心未经授权的扣费！
清洁政策是隔天一次。然而，入住时并没有告知。我询问是否需要清理垃圾时，才得知了这项政策。前台找了各种借口，态度非常随意地拒绝了我的请求。最后，酒店说会派人来收垃圾。那天晚上根本没人来收垃圾。我甚至把垃圾袋和垃圾桶分开，方便清理。第二天酒店客房服务恢复时，垃圾就被收走了。之前的工作人员等到第二天下午客房清洁人员来收。这简直令人无法接受！
为了参加一个会议，我住在这家离会场很近的酒店。室内装饰很时尚，住宿很舒适。还有大型健身房和投币式洗衣机，很方便。早餐太丰富了，简直不敢相信是免费的。
如果我必须抱怨的话，那就是没有餐厅或客房服务。大堂里有一个酒吧和一个卖小吃的角落，但他们除了早餐似乎不提供任何食物，这在我晚上10点之后到达时是一个问题。即使在半夜，当货运列车经过附近车站时，我也被大声的喇叭声吵醒。不过，这基本上是一次舒适的住宿。
Staff was friendly and the hotel was clean. We paid for a parking pass as I was traveling just my daughter I & I was anxious. When we got back to the hotel that night there was no parking on the deck so I paid for parking I couldn’t use. The young man at the desk allowed us to park in a check in space but I spent the entirety of the night worried about getting towed. Really wasn’t a pleasant or restful night at all. I have no other complaints beyond the parking situation.
will visit again!
All the staff were outstanding in our stay in your hotel. All our questions were answered in an efficient manner.
The hotel had unique decor. I liked the lips/mustaches on the cups. Breakfast had eggs and apples, which I appreciate.
as I said, is clean, quiet, safe. However, only thing I feel needs to improve is the parking level is next to the room window. That prevents customers from getting some sunlight during the day time.
Loved the area only thing wrong … bed pillows not what I’m used to . Great other wise . Better handicap parking .
Very nice hotel…The room was so spacious and clean…We had a studio suite..and it’s very close to a lot restaurants…And it directly across from the police station so you know everyone is going to be on their best behavior…I would definitely stay here again…