酒店回复: Caro Marco,Siamo felicissimi di sapere che ha apprezzato il nostro parco, la dimora e soprattutto la gentilezza del nostro staff. Ci fa molto piacere che anche il ristorante e la colazione siano stati all’altezza delle sue aspettative.Speriamo di poterla accogliere nuovamente molto presto per un altro soggiorno all’insegna Un caro saluto da tutto il team,Iryna
3.0分
其他
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Staff were spot on,breakfast was very good.Luxury room was very shabby and had a metal framed bed that clanked every time you moved and a very thin mattress that you could feel the springs through!
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酒店回复: Hi Mark, Thank you for your feedback. We will be sure to take this onboard.
5.0分
其他
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Lovely room with new shower, very friendly and helpful staff. Comfy bar area and nice grounds to wonder around.
Just a continental breakfast in the morning, but this was ample.
It wasn’t expensive to stay here but excellent value for money.
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your room, the new shower, and the comfort of our bar and grounds. It’s great to know our team made you feel welcome and that the continental breakfast hit the spot. We’re especially pleased you found your stay to be excellent value for money.We truly appreciate you taking the time to share your experience and hope to welcome you back again soon!
3.0分
商务出差
room 30 is pretty tired, the shower is high above the bath with no shower screen/curtain so it's impossible to keep the bathroom dry, puddles form everywhere.
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear that your experience in Room 30 didn’t meet expectations. We appreciate you bringing the bathroom setup to our attention — your comments help us identify areas for improvement. Our maintenance and housekeeping teams will review the room to address the shower setup and ensure it’s more comfortable for future guests. We hope to have the opportunity to welcome you back for a much-improved stay.
3.0分
其他
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Lovely property but was sent an email earlier in the week from the hotel to ask the reason for the trip so they czn accommodate us appropriately. We werent anything to do with any function happening there. When we arrived, we were horrified to be place right next to the function room where music was on. We asked to mive but there was no where else. The music was loud until midnight. If i hadnt have been asked in the first place the reason for my trip then fair enough. Hotel apologised but did nothing. Unlikely to stay there again as put off
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酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent stay did not meet your expectations. We completely understand how disappointing it must have been to be placed near the function room, especially after being asked in advance about the purpose of your visit.Please accept our sincere apologies for the disturbance and inconvenience caused. While we did our best to accommodate all guests during a busy event, we appreciate that this was not the experience you were hoping for. Your comments have been shared with our management team to help us review our room allocation process and ensure better communication in the future.We truly value your feedback and hope you might reconsider giving us another opportunity to provide you with the quiet and comfortable stay you expected.
古怪，但以一种好的方式。前台接待员正确地确认我预订的是一间标准双人房，所以当我打开门时，惊讶地发现了一个巨大的房间，里面有两张双人床和一张单人床，还有足够的空地可以再放三张双人床。当我走进浴室时（同样巨大），我的惊讶还在继续，里面有两个大水疗浴缸（我后来试了一个——非常放松）。这个地方历史悠久，曾是乡村别墅、德国公主的住所、耶稣会休养所和英国皇家空军领导力学校。酒店坐落在几英亩的土地上，晚餐后在这里散步也很惬意。我有时花更多的钱住的普瑞米尔酒店或旅行者之家反而不如这里。
就绝佳的地理位置和建筑而言，这家酒店本可以做得更好。房间里热得要命，幸好我们带了便携式风扇，因为这里没有空调。淋浴间没有浴帘。床垫也严重变形，导致我们第二天早上全身酸痛。
一切都很棒，员工非常友善和乐于助人。但是淋浴的热水不够热，只有温水。退房时我们询问了工作人员，她说需要等几分钟让锅炉运转起来。
光是冲着酒吧区那个天花板，都值得住一晚！！
漂亮的酒店
很棒的地方
工作人员非常友好，住宅位于维护良好的公园内，环境优美。
餐厅很棒，早餐很丰盛，对客人的关怀和照顾也无微不至。
Staff were spot on,breakfast was very good.Luxury room was very shabby and had a metal framed bed that clanked every time you moved and a very thin mattress that you could feel the springs through!
Lovely room with new shower, very friendly and helpful staff. Comfy bar area and nice grounds to wonder around.
Just a continental breakfast in the morning, but this was ample.
It wasn’t expensive to stay here but excellent value for money.
room 30 is pretty tired, the shower is high above the bath with no shower screen/curtain so it's impossible to keep the bathroom dry, puddles form everywhere.
Lovely property but was sent an email earlier in the week from the hotel to ask the reason for the trip so they czn accommodate us appropriately. We werent anything to do with any function happening there. When we arrived, we were horrified to be place right next to the function room where music was on. We asked to mive but there was no where else. The music was loud until midnight. If i hadnt have been asked in the first place the reason for my trip then fair enough. Hotel apologised but did nothing. Unlikely to stay there again as put off