酒店回复: Dear Neville, We're delighted to hear that you found our service excellent and would like to extend our gratitude for recognizing the efforts of Salman, Ajay, and Shabnam. They will be thrilled to learn about your positive remarks! It's also pleasing to know that you appreciated the spacious and bright nature of our rooms. Your suggestions regarding the noise and hardness of the beds are highly valuable to us as they enable us to continually improve our facility. We are currently in the process of reviewing our window insulation to reduce outside noise. Likewise, bed comfort is subjective to each guest and we are actively seeking a solution that can cater to a broader range of preferences. We're glad that you enjoyed our fluffy pillows, and hope that despite the minor inconveniences, your stay was a pleasant one. Your feedback is much appreciated and we look forward to serving you better in the future. Regards, Anil Mahla General Manager
4.0分
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Golden Tulip Gurgaon 酒店位于德里市郊,但周边餐饮选择众多,购物场所极少。它毗邻几家酒店,包括在感知质量方面更优越的 plazzio。这样的酒店相当简单,有一个简约的大堂和一个不是很大的餐厅。餐厅提供体面的早餐,但不适合晚餐。位于屋顶的游泳池不是很热情,不会让您想在那里度过时光。房间非常正确且设备齐全,但应在清洁方面做出努力。如果你在那里度过周末,最好选择高楼层的房间,因为接待大厅的派对非常嘈杂。总而言之,这是一家普通的酒店,以这个价格,您肯定会在周围找到更好的酒店。
For more than one month of stay. They made it comforble and convenient. Food, amenities, and most of all, the staff - nice, kind, and thoughtful. Thank you, Golden Tulip Sector 29.
5.0分
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I don’t know how to start this writing. But one thing is for certain. I am writing this letter with joy in my heart. I would like to thank the chef Mr. Manoj for cooking good food during my stay here. The warm welcome by Sir Salman makes me feel that I belong here. That I am part of the family . As a person whose comfort is food. The Chinese food which I always had makes my stay as if I am home. The utility and room cleaning also were doing amazing. Manty and his Team always make sure that my room is clean without me asking them. The chocolate which they always left in my room leave a sweet mark in my heart. I’ll be staying here till May from February. That’s more than 90 days of stay. But I can only say one thing. Your service is top tier. Exemplary, amazing, and wonderful. I’ve been to multiple countries already due to the nature of my work. But nothing beats your service.
5.0分
其他
Had a really great stay for my business trip and Jyoti was really helpful with room maintainance and cleanliness
5.0分
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An Unforgettable 1st Birthday Celebration at Golden Tulip We recently celebrated our son’s first birthday at Golden Tulip, and I cannot express enough gratitude for the exceptional experience we had. From the very beginning, the service was seamless, professional, and incredibly warm. The hospitality team ensured that every detail was taken care of with precision. The comfort, ambience, and top-class facilities truly elevated the entire celebration. The banquet space was elegant, well-maintained, and perfectly suited for hosting such a special milestone. A special mention to Mr. Sahil, the manager, who went above and beyond to ensure everything ran smoothly. His calm presence, responsiveness, and genuine commitment to guest satisfaction made a world of difference. He was available whenever needed and ensured that both we and our guests felt completely looked after. His leadership and coordination reflect the high standards Golden Tulip upholds. I would also like to extend my heartfelt thanks to Mr. Gagan and his daughter Ritika for the stunning décor. They truly poured their heart and soul into bringing my vision to life. Every detail was thoughtfully executed, and the final setup was nothing short of magical. The aesthetic, the colors, the arrangements , everything reflected exactly what I had imagined for my son’s special day. Golden Tulip didn’t just host an event for us, they helped us create a beautiful memory that we will cherish forever. Highly recommended for anyone looking to celebrate their special occasions in style, comfort, and excellence. — Kanika Chawla
我因公出差在酒店住了几天,早上六点左右就乘飞机抵达,事先已告知酒店。不幸的是,我的抵达通知没有被正确处理,导致我长途飞行后不得不等待几个小时才能入住酒店房间。酒店工作人员未能及时为我安排房间。酒店相对安静,从机场打车过来也很方便,只需30分钟。除了办理入住手续之外,其他服务还可以。房间总体上比较干净,但家具和陈设略显陈旧。早餐不错,晚上我也在酒店餐厅用餐了几次。房间里提供的是带旋盖的瓶装饮料,我觉得不太卫生。
我只有一个要求:我预订的房间(他们的高级房型)包含早餐。由于一些重要的工作,我不得不提前离开,所以我问酒店经理是否可以用午餐或晚餐代替早餐,因为我反正也吃不了早餐。他们断然拒绝了。我知道每家酒店都有自己的规定,但我每年在酒店住超过30天,通常因为航班或其他原因不得不放弃早餐。其他酒店都非常支持我,二话没说就答应了。或者提供午餐或晚餐单点菜品的五折优惠。他们什么都没做。什么都没做。
我和我的父母一起来这里参观。服务非常好。萨尔曼和阿杰以及那位年轻的服役女士值得特别提及。房间宽敞明亮,但很吵。这里的窗户是一个问题。在我看来,床太硬了。枕头又好又蓬松。
Golden Tulip Gurgaon 酒店位于德里市郊,但周边餐饮选择众多,购物场所极少。它毗邻几家酒店,包括在感知质量方面更优越的 plazzio。这样的酒店相当简单,有一个简约的大堂和一个不是很大的餐厅。餐厅提供体面的早餐,但不适合晚餐。位于屋顶的游泳池不是很热情,不会让您想在那里度过时光。房间非常正确且设备齐全,但应在清洁方面做出努力。如果你在那里度过周末,最好选择高楼层的房间,因为接待大厅的派对非常嘈杂。总而言之,这是一家普通的酒店,以这个价格,您肯定会在周围找到更好的酒店。
我们预订了4晚,但只住了一晚就退房了。
我们应该更仔细地阅读评论。这是一家低端酒店,条件很差。我们预订了4晚,但只住了一晚就退房了。我们把剩下的钱都花光了。但更重要的是,要确保晚上睡得干净。这家酒店在市场上有一席之地,但不适合我们。
我们在机场转机时住了一晚。我们很高兴这家酒店配得上法国宫殿的价格,价格是二星级,我们受到了女王般的接待。饭菜很美味。缺点是************,因为我们到达时必须支付额外费用,因为唯一写得很小的而且没有翻译成法语的规定我们只保留一个房间6个小时,这似乎是不可想象的。我们以为有浴缸,结果是淋浴。否则我们会很乐意回到这家酒店多住一段时间。再次感谢经理的细心照顾。
For more than one month of stay. They made it comforble and convenient. Food, amenities, and most of all, the staff - nice, kind, and thoughtful. Thank you, Golden Tulip Sector 29.
I don’t know how to start this writing. But one thing is for certain. I am writing this letter with joy in my heart. I would like to thank the chef Mr. Manoj for cooking good food during my stay here. The warm welcome by Sir Salman makes me feel that I belong here. That I am part of the family . As a person whose comfort is food. The Chinese food which I always had makes my stay as if I am home. The utility and room cleaning also were doing amazing. Manty and his Team always make sure that my room is clean without me asking them. The chocolate which they always left in my room leave a sweet mark in my heart. I’ll be staying here till May from February. That’s more than 90 days of stay. But I can only say one thing. Your service is top tier. Exemplary, amazing, and wonderful. I’ve been to multiple countries already due to the nature of my work. But nothing beats your service.
Had a really great stay for my business trip and Jyoti was really helpful with room maintainance and cleanliness
An Unforgettable 1st Birthday Celebration at Golden Tulip We recently celebrated our son’s first birthday at Golden Tulip, and I cannot express enough gratitude for the exceptional experience we had. From the very beginning, the service was seamless, professional, and incredibly warm. The hospitality team ensured that every detail was taken care of with precision. The comfort, ambience, and top-class facilities truly elevated the entire celebration. The banquet space was elegant, well-maintained, and perfectly suited for hosting such a special milestone. A special mention to Mr. Sahil, the manager, who went above and beyond to ensure everything ran smoothly. His calm presence, responsiveness, and genuine commitment to guest satisfaction made a world of difference. He was available whenever needed and ensured that both we and our guests felt completely looked after. His leadership and coordination reflect the high standards Golden Tulip upholds. I would also like to extend my heartfelt thanks to Mr. Gagan and his daughter Ritika for the stunning décor. They truly poured their heart and soul into bringing my vision to life. Every detail was thoughtfully executed, and the final setup was nothing short of magical. The aesthetic, the colors, the arrangements , everything reflected exactly what I had imagined for my son’s special day. Golden Tulip didn’t just host an event for us, they helped us create a beautiful memory that we will cherish forever. Highly recommended for anyone looking to celebrate their special occasions in style, comfort, and excellence. — Kanika Chawla