酒店回复: Dear Guest, Thank you very much for sharing your valuable feedback. We are overjoyed to learn that you had a memorable experience during your recent stay with us. We look forward to welcoming you back shortly in your upcoming trips to South Goa in future not so far. Radiant regards, Som Parkash Malik General Manager
3.0分
其他
原文
翻译提供方：Google
好的。
4.0分
朋友出游
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Food, room, amenities and service was really good. We also tried the Swedish massage at the spa and it was very relaxing experience. Only issue we faced was trying to reach the beach by walking.. the way was confusing and very dark at night so we never reached the beach. I would recommend taking the buggy/cart service they provide to go to beach
5.0分
其他
the hotel was well kept and clean, staff was very friendly
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酒店回复: Dear Mr. Khurana,Namaste..!!!We’re delighted to hear that you found our hotel well-kept and clean, and that our team’s friendly behavior made a positive impression on your stay. Our staff works hard to create a welcoming and comfortable environment for every guest, so your feedback truly means a lot to us.We look forward to welcoming you back again soon!Regards,Team Fortune Resort
5.0分
家庭亲子
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Excellent stay and service at Fortune Benaulim. While the experience and service is good, Some refinements like attention to details in the recreation room and upholstery around the reception and finer details would make you feel more 3star like. Overall the staff and services are good.
4.0分
家庭亲子
Good facilities and experience here. Courteous staff. I would rate it 3star and not a 5star property given attention to details and finesse evaluation.
3.0分
其他
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Benaulim Fortune resort is a beautiful property situated very near to Benaulim beach. Room size is good. Few shortfalls I observed:
1. Room fan regulator was not working.
2. Split ACs were not cooling (no centerlise ACs in resort).
3. F&B ground level team waiters consider guest as fool.. they suggested to try rice kheer in desert and you will not believe that they poured rice in to milk and served when I complained about that then he said he will not charge for this.
Such unprofessional attitude are not expected in a brand like #ITC Fortune
5.0分
家庭亲子
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Stay was really pleasant! Rooms were very clean and spacious! Staff were really helpful! Pool was great! Breakfast spread was nice. I would definitely recommend and would visit again
2.0分
家庭亲子
Very disappointed with the cleanliness and facilities available. Rooms are smelling especially the bathroom
这是一家非常好的酒店，地理位置优越。食物很棒，但服务非常差。自助早餐区维护得很不好，有很多苍蝇。Zodiac餐厅的服务也很差。适合住一次，但不值得再来。
漂亮宽敞的大房间，每天都会清洁。工作人员每天都会送来干净的毛巾。餐厅里的饭菜很美味。 ***ager Khan 非常照顾我们。酒店总是干净整洁。如果遇到任何问题，工作人员都会提供帮助，每个人都知道自己的职责范围。
好的。
Food, room, amenities and service was really good. We also tried the Swedish massage at the spa and it was very relaxing experience. Only issue we faced was trying to reach the beach by walking.. the way was confusing and very dark at night so we never reached the beach. I would recommend taking the buggy/cart service they provide to go to beach
the hotel was well kept and clean, staff was very friendly
Excellent stay and service at Fortune Benaulim. While the experience and service is good, Some refinements like attention to details in the recreation room and upholstery around the reception and finer details would make you feel more 3star like. Overall the staff and services are good.
Good facilities and experience here. Courteous staff. I would rate it 3star and not a 5star property given attention to details and finesse evaluation.
Benaulim Fortune resort is a beautiful property situated very near to Benaulim beach. Room size is good. Few shortfalls I observed:
1. Room fan regulator was not working.
2. Split ACs were not cooling (no centerlise ACs in resort).
3. F&B ground level team waiters consider guest as fool.. they suggested to try rice kheer in desert and you will not believe that they poured rice in to milk and served when I complained about that then he said he will not charge for this.
Such unprofessional attitude are not expected in a brand like #ITC Fortune
Stay was really pleasant! Rooms were very clean and spacious! Staff were really helpful! Pool was great! Breakfast spread was nice. I would definitely recommend and would visit again
Very disappointed with the cleanliness and facilities available. Rooms are smelling especially the bathroom