自助早餐中的非素食选项需要改进。当地有这么多水果可供选择，所以水果应该多样化。南印度菜选择有限，每天都有伊迪利。与 Medh Ada、dal vadas 等交替
5.0分
家庭亲子
Excellent property, excellent service for spa with affordable price. Great room and all services available. I will come back again.
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酒店回复: Dear Mr. Rakshit,Greetings from La Estoria, Goa– IHCL SeleQtions.We would like to extend our sincere gratitude for taking the time to share your experience with us through your thoughtful review. Your feedback is truly appreciated, as it helps us continuously improve and serve our guests with even greater care and attention.We are absolutely delighted to learn that you had a memorable and enjoyable stay at La Estoria, Goa. It brings us immense joy to know that you were able to experience the warm, personalized service that we strive to offer to each and every guest. At La Estoria, we are committed to providing an atmosphere of genuine care and hospitality, and it’s gratifying to hear that we were able to meet your expectations.Your kind words are truly encouraging, and we are grateful for your recognition of the efforts our team makes to ensure a seamless and memorable experience. We take immense pride in the fact that our service made a positive impact on your stay, and I will be sure to share your feedback with the entire team.Your continued patronage is highly valued, and we eagerly look forward to welcoming you back to La Estoria, Goa – IHCL SeleQtions. It would be our absolute pleasure to assist with any future plans, and we are committed to making your next visit even more special.Thank you once again for choosing La Estoria, Goa– IHCL SeleQtions. We look forward to welcoming you back soon and having the opportunity to provide you with another exceptional experience.With warm regards,Ankur GairolaGeneral ManagerLa Estoria – IHCL SeleQtionsBamonvaddo, Candolim, Bardez, Goa 403515, India
5.0分
家庭亲子
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Pleasure experience. The surprise birthday treat for my wife was excellent. Overall it was worth the money spent and I would highly recommend this place to stay. Staff were very helpful, assisted organising locals trips.
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酒店回复: Dear Mr. Punjani,Greetings from La Estoria, Goa– IHCL SeleQtions.We would like to extend our sincere gratitude for taking the time to share your experience with us through your thoughtful review. Your feedback is truly appreciated, as it helps us continuously improve and serve our guests with even greater care and attention.We are absolutely delighted to learn that you had a memorable and enjoyable stay at La Estoria, Goa. It brings us immense joy to know that you were able to experience the warm, personalized service that we strive to offer to each and every guest. At La Estoria, we are committed to providing an atmosphere of genuine care and hospitality, and it’s gratifying to hear that we were able to meet your expectations.Your kind words are truly encouraging, and we are grateful for your recognition of the efforts our team makes to ensure a seamless and memorable experience. We take immense pride in the fact that our service made a positive impact on your stay, and I will be sure to share your feedback with the entire team.Your continued patronage is highly valued, and we eagerly look forward to welcoming you back to La Estoria, Goa – IHCL SeleQtions. It would be our absolute pleasure to assist with any future plans, and we are committed to making your next visit even more special.Thank you once again for choosing La Estoria, Goa– IHCL SeleQtions. We look forward to welcoming you back soon and having the opportunity to provide you with another exceptional experience.With warm regards,Ankur GairolaGeneral ManagerLa Estoria – IHCL SeleQtionsBamonvaddo, Candolim, Bardez, Goa 403515, India
3.0分
家庭亲子
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Room and bathroom are small
The hotel is a renovation of old property which was country inn suite and needs a lot of upgrades
The staff are excellent and very helpful but they cannot change the poor condition of the property or very small bathrooms
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酒店回复: Dear Mr. Priyank,Greetings from La Estoria, Candolim – IHCL SeleQtions.First and foremost, I would like to extend my heartfelt thanks for choosing to stay with us during your recent visit to Goa. We truly value your patronage, and it is always a privilege to have you as our guest.We have carefully reviewed the feedback you provided regarding your stay, and I would like to personally express my sincere regret for the inconvenience you experienced. Your input is of great importance to us, and it allows us to step back from our daily operations and critically assess our services. It is through this thoughtful and constructive feedback that we can identify areas where we need to improve and take the necessary steps to enhance the experience, we offer to all our guests.We are genuinely aggrieved to hear that we did not meet your expectations, and I would like to extend my sincerest apologies for the shortcomings you encountered. In order for us to thoroughly understand the issues you faced and ensure that corrective actions are put into place, I kindly request that you elaborate on the specific areas where our service fell short. By understanding these details, we will be able to review our processes more closely and implement the necessary improvements to avoid any recurrence of these issues in the future.Our ultimate goal is to offer each of our guests a seamless and memorable experience, and your feedback plays an essential role in guiding us toward that vision. We are fully committed to making the necessary changes and improvements so that your next stay with us is nothing short of exceptional.Once again, I thank you for bringing these concerns to our attention, and I truly appreciate your willingness to share your experience with us. It is our sincerest hope that we will have the opportunity to serve you again in the near future, and I assure you that we will do everything possible to ensure your next visit is flawless.Warm regards,Ankur GairolaGeneral ManagerLa Estoria – IHCL SeleQtionsBamonvaddo, Candolim, Bardez, Goa 403515, India
1.0分
朋友出游
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Filthy rooms, holes in bed covers, huge body dent in mattress making it the most uncomfy bed I’ve EVER slept in, stains on bedding, grubby bathroom, mouldy pillows, dirty breakfast tables and mats, inattentive staff, location undergoing construction and middle of nowhere, unsafe to walk back after dark.
NOT 5* - more like 2*
4.0分
其他
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Nice hotel great location
Great service ,friendly staff and clean comfortable room, just noisy guests in adjoining rooms and some kind of alarm going off in the early morning hours was rather disturbing
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酒店回复: Dear Mr Mike, ,Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon.warm regards
3.0分
家庭亲子
Staff need training. They are enthusiastic but have not been trained on hospitality and hospitality service.
3.0分
家庭亲子
Outdated and bathroom was not very clean. property needs to be remodeled for sure.
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酒店回复: Dear Guest,We sincerely apologize for the dissatisfaction experienced by you.We’re known for our exceptional attention to detail, and we regret that we missed the mark. We have appraised the concerned departments regarding the feedback.We look forward to another opportunity to serve you better, assuring you of our best services.Warm Regards
酒店还不错，房间挺干净的。主要缺点是早餐不好吃，选择是挺多，但没什么可吃的。
太棒了
自助早餐中的非素食选项需要改进。当地有这么多水果可供选择，所以水果应该多样化。南印度菜选择有限，每天都有伊迪利。与 Medh Ada、dal vadas 等交替
Excellent property, excellent service for spa with affordable price. Great room and all services available. I will come back again.
Pleasure experience. The surprise birthday treat for my wife was excellent. Overall it was worth the money spent and I would highly recommend this place to stay. Staff were very helpful, assisted organising locals trips.
Room and bathroom are small
The hotel is a renovation of old property which was country inn suite and needs a lot of upgrades
The staff are excellent and very helpful but they cannot change the poor condition of the property or very small bathrooms
Filthy rooms, holes in bed covers, huge body dent in mattress making it the most uncomfy bed I’ve EVER slept in, stains on bedding, grubby bathroom, mouldy pillows, dirty breakfast tables and mats, inattentive staff, location undergoing construction and middle of nowhere, unsafe to walk back after dark.
NOT 5* - more like 2*
Nice hotel great location
Great service ,friendly staff and clean comfortable room, just noisy guests in adjoining rooms and some kind of alarm going off in the early morning hours was rather disturbing
Staff need training. They are enthusiastic but have not been trained on hospitality and hospitality service.
Outdated and bathroom was not very clean. property needs to be remodeled for sure.