酒店回复: Thank you for taking the time to post a review of your recent experience. We value your feedback and hope to see you back again real soon.
3.0分
其他
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Sour taste at beginning of stay with being unable to check in 30 minutes early; late for our family event. Otherwise our stay was ok. Probably wouldn’t stay again.
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酒店回复: Thank you, Sheila, for sharing your feedback. We’re sorry to hear about the inconvenience you experienced at check-in and that this affected your plans. Our standard check-in time ensures rooms are properly cleaned and ready for all guests, but we understand how timing can be important during special events. We’re glad the rest of your stay went smoothly, and we appreciate you taking the time to let us know about your experience.Carrie Danielson - General Manager
5.0分
其他
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The hotel staff went beyond their responsibility to make us feel welcome. From the morning breakfast to helping carry luggage up the stairs. It made a difference.
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酒店回复: Thank you for sharing your experience. Our team here at the Sure Stay Plus is committed to providing you great customer service and are thrilled to hear we have made a good impression on you.
4.0分
其他
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Good stay
Great room except the tub drained slow and the wall by one of the beds was a little dirty otherwise great stay. Pool was clean and quiet. Decent breakfast.
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酒店回复: Dear Khara, Thank you for taking the time to share your feedback! We're glad to hear you enjoyed your stay overall and that you found the room comfortable, the pool clean and quiet, and the breakfast decent. We appreciate you pointing out the slow-draining tub and the wall condition — we'll make sure our maintenance and housekeeping teams address those items right away. We hope to welcome you back again soon for an even better experience! Best, Carrie Danielson General Manager
5.0分
情侣出游
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First of all, the front desk staff was so friendly and helpful. Rooms were very clean and spacious. Beds and pillows were like sleeping in a cloud. The room was so quiet, we heard nothing in the hallways or room. Parking was easy. Breakfast was ok, I guess it depends on your taste for food. Checking out was easy. We will stay here again when we going to Grove Creek Raceway.
5.0分
其他
Great spot in Litchfeild
One night stay. Room was very big and surprisingly quiet. Definitely will stay again next time we’re in town
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酒店回复: Hi Amy,Thank you so much for your kind feedback! We're glad to hear you enjoyed your stay and found the room spacious and quiet. It’s always great to know our guests had a relaxing experience, even for a short visit. We truly appreciate you choosing us and look forward to welcoming you back the next time you're in town!Warm regards,Carrie Danielson - General Manager
5.0分
情侣出游
Didn't really use anything other than a place to sleep and breakfast, and both were good.
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酒店回复: Dear John,Thank you for your feedback! We're glad to hear that you enjoyed a comfortable night's sleep and a satisfying breakfast during your stay.We appreciate your 10/10 rating and hope to welcome you back whenever your travels bring you our way!Best regards,Carrie Danielson - General Manager
5.0分
其他
It was fine, clean and comfortable. Odd sheets. But okay.
5.0分
情侣出游
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Hotel is updated and very clean. Breakfast was wonderful. Eggs hash browns sausage waffles juice bagels mini muffins apples. Pool is clean and well maintained. I have to say the staff here are exceptional. We were here when the wind chill was -28. Freezing outside. We also had the flu. It was a tough few days. Staff were there for us!! we needed extra blankets and comforters and staff happily brought them to us. We kept to ourselves for breakfast so as not to infect anyone yet staff were there to get us anything we needed. They were happy to help even if there was a chance they would get sick. THANK YOU THANK YOU!
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酒店回复: Dear Pamela, Thank you so much for taking the time to submit a review on your stay. We take pride in providing a clean and comfortable space for all of our guests so our team appreciates you noticed. We look forward to seeing you again soon.
5.0分
商务出差
It was good for business trip friendly front desk staff.
不！
Sour taste at beginning of stay with being unable to check in 30 minutes early; late for our family event. Otherwise our stay was ok. Probably wouldn’t stay again.
The hotel staff went beyond their responsibility to make us feel welcome. From the morning breakfast to helping carry luggage up the stairs. It made a difference.
Good stay
Great room except the tub drained slow and the wall by one of the beds was a little dirty otherwise great stay. Pool was clean and quiet. Decent breakfast.
First of all, the front desk staff was so friendly and helpful. Rooms were very clean and spacious. Beds and pillows were like sleeping in a cloud. The room was so quiet, we heard nothing in the hallways or room. Parking was easy. Breakfast was ok, I guess it depends on your taste for food. Checking out was easy. We will stay here again when we going to Grove Creek Raceway.
Great spot in Litchfeild
One night stay. Room was very big and surprisingly quiet. Definitely will stay again next time we’re in town
Didn't really use anything other than a place to sleep and breakfast, and both were good.
It was fine, clean and comfortable. Odd sheets. But okay.
Hotel is updated and very clean. Breakfast was wonderful. Eggs hash browns sausage waffles juice bagels mini muffins apples. Pool is clean and well maintained. I have to say the staff here are exceptional. We were here when the wind chill was -28. Freezing outside. We also had the flu. It was a tough few days. Staff were there for us!! we needed extra blankets and comforters and staff happily brought them to us. We kept to ourselves for breakfast so as not to infect anyone yet staff were there to get us anything we needed. They were happy to help even if there was a chance they would get sick. THANK YOU THANK YOU!
It was good for business trip friendly front desk staff.