Property was good. Wanted to rebook for following weekend and desk clerk good not even give a price. Why is that, prices seem to fluctuate every day.
展开
酒店回复: Dear Roger,Thank you for your recent review and we are glad you stayed with us. Rates fluctuate everyday as depends on the occupancy and market conditions. We are looking forward to seeing you again on your next stay!Sincerely,Quality Inn & Suites Team
2.0分
商务出差
展开
Room 108 features a leak in the bathroom wall with mould in the wall and standing water on the floor, the security latch has been torn off the door. Breakfast included two empty containers marked “coffee.”
展开
酒店回复: Dear John,Thank you for leaving a review. However, there is no match for your review description. We don't have any problems with our room 108 and, upon deep search, you stayed in room 315 and not 108. And our breakfast coffee is not served in a container as it is always served on a coffee machine, you must be mistakenly giving a review to the wrong hotel.We are looking forward to seeing you on your next stay!Sincerely,Quality Inn & Suites Team
4.0分
商务出差
展开
Overall a very clean place, however the light switches in my room and bathroom were very dirty. I'm sure it was just an oversight because everything else was really clean. It would be nice to have scrambled eggs to on buffet breakfast
展开
酒店回复: Dear Jason,Thank you so much for leaving the review and for bringing this to our attention. I will make sure I share this with the team for improvement. We are looking forward to seeing you on your next stay!Sincerely,Quality Inn & Suites Team
5.0分
家庭亲子
Breakfast was great. Had to ask for towels, beds were not made up for 2nd day or towels replaced
展开
酒店回复: Dear Suzanne,Thank you for sharing your feedback and giving us a 10 rating. Sorry about the towels and beds as we have full cleaning every 3rd day or by guest request if every day cleaning is required. We are looking forward to seeing you on your next stay!Sincerely,Quality Inn & suites Team
5.0分
其他
It was all good, good stay, everything available in terms of rest, exercise, safety......pillows could be thicker, very soft!
展开
酒店回复: Dear Joseph,Thank you so much for the amazing 10 out of 10 rating. We are glad you enjoyed your stay with us. We are looking forward to seeing you on your next visit!Sincerely,Quality Inn & Suites Team
5.0分
情侣出游
Nice, clean and quite room. Bed was comfortable and the bathroom was spotless. Would definitely stay here again.
展开
酒店回复: Dear Kevin,We really appreciate your feedback and enough reason to strive more. And thank you for choosing us. We are glad you enjoyed your stay. We are looking forward to seeing you on your next stay!Sincerely,Quality Inn & Suites Team
5.0分
情侣出游
Staff was very friendly and accommodating for our check-in. Very good breakfast to get you going for the day.
Highly recommend.
展开
酒店回复: Dear Clyde,Thanks for sharing your lovely ratings and comments with us, and your recommendation comments give us pride. We will share this with the rest of the team to let them know to keep up the amazing work! We hope to see you soon! Sincerely,Quality Inn & Suites Team
1.0分
其他
Didn’t get to stay wifi was out in the city so we couldn’t check in
展开
酒店回复: Dear Carla,Thank you for the feedback and sorry for missing the opportunity to stay with us due to internet technical outage out in the city and close by town. At the time of your conversation our desk manager is on the way to fix the issue, and our front desk didn't decline you at that time and she wants you wait for a bit, and you agree you will come back after supper. I am sorry for the misunderstanding. Sincerely,Quality Inn & Suites Team
4.0分
其他
Nice place to stay. Older
Clean
Great staff and sevice. Fine spot to stay when traveling
展开
酒店回复: Dear Susan,Thank you for taking the time to share your review. Your feedback is very important to us, and we are looking forward to seeing you on your next stay! Sincerely, Quality Inn & Suites Team
5.0分
其他
展开
Great staff ! Polite helpful friendly people. Breakfast room was was open early and offered a good selection of options. Well organized and staff always available checking everything and cleaning tables after each group of people.
I was very comfortable there for our five night stay and would heartily recommend Quality Inn Whitecourt .
展开
酒店回复: Dear Erica,Thank you so much for leaving as 10/10 rating. Thank you so for all the kind words. It is our pleasure to provide an excellent service throughout your stay. I will share these reviews to my team and your one of the reasons why we want to strive more. We are delighted you enjoyed your stay, and we are looking forward welcoming you back on your next trip.Sincerely,Quality Inn & Suites Team
Property was good. Wanted to rebook for following weekend and desk clerk good not even give a price. Why is that, prices seem to fluctuate every day.
Room 108 features a leak in the bathroom wall with mould in the wall and standing water on the floor, the security latch has been torn off the door. Breakfast included two empty containers marked “coffee.”
Overall a very clean place, however the light switches in my room and bathroom were very dirty. I'm sure it was just an oversight because everything else was really clean. It would be nice to have scrambled eggs to on buffet breakfast
Breakfast was great. Had to ask for towels, beds were not made up for 2nd day or towels replaced
It was all good, good stay, everything available in terms of rest, exercise, safety......pillows could be thicker, very soft!
Nice, clean and quite room. Bed was comfortable and the bathroom was spotless. Would definitely stay here again.
Staff was very friendly and accommodating for our check-in. Very good breakfast to get you going for the day.
Highly recommend.
Didn’t get to stay wifi was out in the city so we couldn’t check in
Nice place to stay. Older
Clean
Great staff and sevice. Fine spot to stay when traveling
Great staff ! Polite helpful friendly people. Breakfast room was was open early and offered a good selection of options. Well organized and staff always available checking everything and cleaning tables after each group of people.
I was very comfortable there for our five night stay and would heartily recommend Quality Inn Whitecourt .