酒店回复: Thank you for sharing your feedback with us, and we apologize for the inconvenience you experienced with maintenance issues in your room. We understand that your reservation was for a king-sized bed, and we do not have rooms with single queen beds. The room you stayed in did have a king sized bed. We apologize if the size of the king bed did not meet your expectations. We have addressed the maintenance issues with our team. We appreciate your honest review and hope to have the opportunity to welcome you back again for a better stay.
酒店回复: We are thrilled to hear that you enjoyed your stay, especially the comfortable room, great breakfast, and our EV chargers. We appreciate your loyalty and look forward to welcoming you back for your next visit!
酒店回复: Thank you for your fantastic review! We are delighted to hear that you enjoyed our great location, felt safe, and found our hotel clean with helpful and friendly staff. We are glad you appreciated the variety of breakfast options and the quality of the coffee. We will definitely take your feedback about the pillows into consideration for future improvements. We look forward to welcoming you back for another wonderful stay!
5.0分
其他
原文
翻译提供方：Google
在Xfinity Center听一场音乐会。这里位置绝佳。大堂的调酒师服务很棒，前台也很乐于助人。
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酒店回复: Thank you so much for a lovely review! We appreciate the feedback and hope to welcome you back to the Fairfield Inn & Suites Mansfield soon for another great stay!
4.0分
商务出差
原文
翻译提供方：Google
这家酒店非常干净，设施维护得很好。早餐作为酒店的免费早餐来说，完全可以接受。做得不错。
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酒店回复: Thank you for your positive feedback! We are delighted to hear that you found our hotel clean and well-maintained. We are glad you enjoyed the breakfast offerings. We hope to welcome you back for another enjoyable stay in the future.
5.0分
其他
I wish the gym had a weight bar, but good otherwise. Room is great, love the frig and micro, but, no safe?
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酒店回复: Thank you so much for taking the time to leave us a review about your recent stay at the Fairfield Inn & Suites Mansfield. We appreciate your feedback about the lack of a weight bar in the gym. Our guest safes are located at the front desk. We sincerely apologize for any inconvenience this may have caused! We hope to welcome you back to the hotel for another great stay soon!
4.0分
其他
Breakfast and staff at Breakfast was awesome. Weird new design requirement to put the key in a slot to make the lights stay on a bit awkward.
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酒店回复: Thank you so much for taking the time to leave us a review about your stay at the Fairfield Inn & Suites Mansfield. We appreciate your feedback about the energy saver light switches in the suites. We understand that it may be strange to some. We hope to welcome you back to the property for an even better stay soon!
4.0分
情侣出游
Close to Xtinity Center for a concert then an overnight stay. Continental breakfast in thr morning was really good
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酒店回复: We're glad to hear you enjoyed our convenient location and the breakfast. We appreciate your review and hope to welcome you back for another stay in the future.
住得很棒！
一切都很棒
我预订了一张特大床，结果被安排到了一间带大床的房间。我问前台服务员，他回答说：“那是我们的大床。” 管它叫特大床，其实并不代表它就是大床。我希望得到一个诚实的回答。马桶座坏了，浴室门关不严。
房间舒适，早餐很棒。这是我们第二次入住这里，我们一定会再来的。我们最近买了一辆电动汽车，特意选择再次入住是因为这里有免费充电器（酒店内有4个供客人使用）。工作人员非常友好。
地理位置优越。感觉很安全。非常干净。工作人员乐于助人且友好。包含的早餐种类丰富。咖啡出乎意料地好喝。唯一的不足是枕头太扁了，需要换换了。
在Xfinity Center听一场音乐会。这里位置绝佳。大堂的调酒师服务很棒，前台也很乐于助人。
这家酒店非常干净，设施维护得很好。早餐作为酒店的免费早餐来说，完全可以接受。做得不错。
I wish the gym had a weight bar, but good otherwise. Room is great, love the frig and micro, but, no safe?
Breakfast and staff at Breakfast was awesome. Weird new design requirement to put the key in a slot to make the lights stay on a bit awkward.
Close to Xtinity Center for a concert then an overnight stay. Continental breakfast in thr morning was really good