I booked this room last minute as I was driving across the country. Less than two hours away from this hotel, and about 30 minutes after booking, my car broke down, and I was left stranded on the interstate. I was unable to get to Goodland, Kansas that night. The hotel was not willing to have any flexibility in their refund policy or give me any type of credit, partial refund, or even an apology. Just a “no” was all I received. I travel across the country quite often and will be sure and avoid this hotel.

Front desk was friendly for checking in and out. The shower head was broken and would not stay in one direction. The shower would flood the whole bathroom and we had to use towel to prevent it soaking it so bad.

Clean, quiet room. We have stayed here multiple times over the past 4 years. While it isn't as shiny as it was when it was being remodeled, it is still very nice. Good breakfast in the morning and friendly staff. Lots of parking (under lights even!) for our livestock trailer too.

The room was an excellent size, the bed was very good and the ac worked. The bathroom sink needs a larger vanity area to place toiletries etc. Shower was not good, old outdated fixtures that sprayed water outside of the shower and were ridiculously hard to figure out. Noisy neighbors, children screaming till after 1:00am, then adults awake and yelling in the halls at 6:00am. We called the front desk to ask for their help which I believe they did, however it didn’t stick. The complimentary breakfast was ok, but they ran out of forks and when we asked about it we were told that they weren’t putting any more out. It was only 8:00am and breakfast is scheduled till 9:00am. The staff was helpful.