Unfortunately my Room had 2 single beds pushed together, and the absolutely stunk, so bad I couldn't stay in the room, the staff although pleasant had no interest in helping, just pointed out that the hotel was fully booked.
5.0分
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I stayed in room 20. A very quiet end of corridor room away from noise and the room was massive. A beautiful double bed and adjacent single with allowance for my dog. The room was beautifully presented and clean with great full size bath and shower. TV and desk. The staff at Fontwell are fantastic and extremely friendly/supportive. I felt safe during my stay and with KFC and a Waitrose garage on the doorstep it offered me everything. Lovely walk 10 minutes away for my dog near a co-op express store. Parking was no issue here either. Great people and the manageress was so warm. Shout out to Charlotte and Naomi for the affection welcome in. I would definitely recommend this lodge. Especially room 20.
5.0分
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Great location, lovely size rooms. Staff were helpful and friendly. Rooms were spotless and clean. Nice and peaceful stay. Not noisy at all. Visited the KFC which is within walking distance which was also good. All in all I really enjoyed my stay and would definitely stay again. Brilliant price.
5.0分
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One night stay in Fontwell Travelodge, the team were all polite, friendly and accommodating. The room was perfect for my needs, nice and clean, having poor mobility the bed with firm mattress was perfect and very comfortable allowing me a good night's sleep. Overall great value for money and I have already booked my next stay.
5.0分
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Currently staying at This Travelodge Fontwell which is run by a friendly and professional manager Dulce. Due to my work schedule I travel everywhere and at the last minute. They were extremely accommodating of my circumstances and left me assured that I'd stay here many more times in the future.
5.0分
其他
excellent hotel with very helpful staff especially the manager Dulce. highly reccomended rooms very clean. very easy check in and check out
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I stayed at arundel fontwell travellodge with my 8 year old and my baby, the staff there were amazing and incredibly welcoming Dulce specially made us feel at Home making sure we had everything we needed, I will be recommending this hotel to friends and family and in the future when we travell back the south will staying there again without a doubt.
我住在酒店,我办理了入住手续,检查后 3 分钟内发现厕所有滑痕,我向接待处报告,他们来给我换了另一个房间,他们说他们会给我一张 2 月份的 5p% 代金券,但什么也没发生,3 个月后我又住了几次,我告诉了那位经理,她说她会解决的,但到现在仍然没有任何动静,我现在收到了一封信,说愿意给我下次预订的 50% 折扣...我最终放弃了,他们是个骗子,如果不能兑现承诺,为什么要承诺。经理甚至说客房清洁工从来不会错过任何事情,就像我撒谎一样,接待员在我办理入住手续后 3 分钟内就来查看厕所,她道了歉...不要在犯错后再给顾客虚假承诺。
我在这家Travelodge酒店预订房间时,收到的确认信息显示我同意预订的页面日期已更改。当时我还开着浏览器,还截图了。我打电话给客服,一位态度冷漠的女士根本不在乎。到达后,我们被安排到一间明显没有打扫过的房间。房间里到处都是死虫子、可疑的污渍和用过的设备。更糟糕的是,走廊的天花板瓷砖脱落了,露出了一大片黑色的霉菌。整个走廊弥漫着腐烂的气味,房间根本无法居住。作为一名哮喘患者,这导致我出现了一些症状,之后我不得不去看我的家庭医生。幸运的是,我们被换到了另一间(稍微干净一些)的房间。这时,我整晚都因为喘息而无法入睡。前台的Seth尽力想解决这个问题,但无能为力。客服部的Caitlin Paul却无能为力,她敷衍我,退还了修改费用。你们的网站不仅扫描了我的信息,并因为你们的错误迫使我支付更高的保费,而且我和我的妻子还面临着真正的健康风险。凯特琳显然不在乎,拒绝退还我被迫额外支付的钱——真的,我应该把所有费用都退还!这家酒店简直就是个劣质的廉价酒店,应该关门大吉。我拍了很多不愉快的照片,正在转发给议会。如果价格便宜,你完全可以说物有所值。不,这里一晚花了大约90英镑!我可以租到更便宜的Airbnb,以后也一定会住。我以前从未在那里遇到过这样的经历。
短暂住了一晚,但房间里一股霉味,浴室不干净,门上还有一个之前被客人踢破的洞。枕头是我住过最不舒服的,墙壁薄得像纸一样,客人在我们头顶上跳来跳去,我们几乎一夜没合眼!还是别住这里了,在高级旅馆多花15英镑吧!
Unfortunately my Room had 2 single beds pushed together, and the absolutely stunk, so bad I couldn't stay in the room, the staff although pleasant had no interest in helping, just pointed out that the hotel was fully booked.
I stayed in room 20. A very quiet end of corridor room away from noise and the room was massive. A beautiful double bed and adjacent single with allowance for my dog. The room was beautifully presented and clean with great full size bath and shower. TV and desk. The staff at Fontwell are fantastic and extremely friendly/supportive. I felt safe during my stay and with KFC and a Waitrose garage on the doorstep it offered me everything. Lovely walk 10 minutes away for my dog near a co-op express store. Parking was no issue here either. Great people and the manageress was so warm. Shout out to Charlotte and Naomi for the affection welcome in. I would definitely recommend this lodge. Especially room 20.
Great location, lovely size rooms. Staff were helpful and friendly. Rooms were spotless and clean. Nice and peaceful stay. Not noisy at all. Visited the KFC which is within walking distance which was also good. All in all I really enjoyed my stay and would definitely stay again. Brilliant price.
One night stay in Fontwell Travelodge, the team were all polite, friendly and accommodating. The room was perfect for my needs, nice and clean, having poor mobility the bed with firm mattress was perfect and very comfortable allowing me a good night's sleep. Overall great value for money and I have already booked my next stay.
Currently staying at This Travelodge Fontwell which is run by a friendly and professional manager Dulce. Due to my work schedule I travel everywhere and at the last minute. They were extremely accommodating of my circumstances and left me assured that I'd stay here many more times in the future.
excellent hotel with very helpful staff especially the manager Dulce. highly reccomended rooms very clean. very easy check in and check out
I stayed at arundel fontwell travellodge with my 8 year old and my baby, the staff there were amazing and incredibly welcoming Dulce specially made us feel at Home making sure we had everything we needed, I will be recommending this hotel to friends and family and in the future when we travell back the south will staying there again without a doubt.