酒店回复: Dear guest, thank you for choosing our hotel for your stay in Milan. We're delighted to hear that you appreciated our attention to detail and the room furnishings. We're pleased that you found the executive room spacious and comfortable, spotlessly clean, and equipped with convenient amenities such as slippers and USB and Type-C ports.The hotel's strategic location, just a short distance from the central station and the city's main attractions, is certainly a plus for our guests wishing to explore Milan.We're sorry that breakfast didn't quite meet your expectations, but we're happy that you enjoyed the options available, especially the freshly made dishes like the omelette and scrambled eggs.We would like to thank you for your compliments on our service. Customer satisfaction is our priority.Fabio RiboniResident Manager
酒店回复: Dear guest, we're pleased to hear that you appreciated our hotel's location, its convenient access to various attractions, the variety of restaurants, and the nearby supermarket. We're happy that you noted the uniqueness of our lobby and that you found your room clean and well-equipped. Our goal is always to offer good value for money. We're also pleased that our service met your needs; we care deeply about our guests' satisfaction. Thank you for choosing our hotel for your stay and for completing the early check-in process. We hope to have the pleasure of welcoming you again soon. Kind regards,Fabio RiboniResident Manager
酒店回复: Thank you for your kind review! We're happy you enjoyed the comfort of our rooms, the beauty of our lobby, and the impeccable service. We're also pleased you enjoyed our delicious snacks. We look forward to welcoming you back to our hotel soon.Fabio RiboniResident Manager
酒店回复: Dear guest, we're very sorry for the inconvenience you experienced with your neighbors. If you had reported it to the night porter, we would have intervened to resolve the issue. We hope to have your trust again in the future. Thank you for your review.Fabio RiboniResident Manager
酒店回复: Dear guest, we apologize for the inconvenience you experienced upon checkout. We are always attentive to the needs of our guests and apologize for the behavior of our staff. We are committed to improving our service to ensure a pleasant experience during your stay. Thank you for your feedback and we hope to welcome you back in the future. Thank you.Fabio RiboniResident Manager
酒店虽不大,但十分精致,房间是近期精心装修的,品味独到,细节处理得非常到位。推荐行政大床房,空间宽敞,干净整洁,入住体验十分舒适。房间里提供拖鞋,而且空调非常给力,床头充电有USB和type C接口。
酒店距离米兰中央火车站不到 1 公里,步行约 15 分钟即可到达,距米兰大教堂3站地铁10几分钟,毗邻米兰 Popomart 和 Buenos Aires 商业区。吃饭、购物、逛街都十分便利。
早餐虽然种类不算非常丰富,但选择足以满足需求,还可以现点现做 Omelette 或煎蛋,味道可口。
尤其值得称赞的是酒店的服务——无论前台还是餐厅,工作人员都温暖细致、态度极为友好。原本预订的房型床尺寸与需求不符,反馈后酒店迅速做出调整并圆满解决问题,非常感谢他们专业而贴心的服务,让整个入住体验格外温馨愉悦。
本来安排的房间和位置都很好,以为能在回国前的最后一晚睡个好觉,结果早上8点多隔壁是在装修还是在干嘛,持续了得有1个小时以上,两个人还在交谈声音很大,无法入睡,定好酒店就是为了能安心睡觉的,这个都无法保障吗
入住期间,酒店在早上8点左右安排工作人员在我房间阳台维修栏杆,噪音严重影响睡眠,且酒店未提前做任何告知。垃圾酒店
酒店位置很不错,出行方便,周围餐厅多,也有超市。大堂很有特色,房间不大,卫生干净,设施齐全,性价比还不错。服务也很好,提前办了入住。
房间非常干净,床很舒服,浴室也很大。员工总是很有礼貌,早餐也很丰盛。
房间舒适度很高,酒店大堂漂亮,像个酒店,服务也到位。送了小点心,很好吃。
房间设施及卫生情况尚可,但是房间的隔音真的很差很差,隔壁房间的一举一动,走路声、说话声听得一清二楚。隔壁住客半夜12点仍然在与住旁边房间的朋友串门,开门关门声,声声入耳。
房间设施啥的都不说了,反正欧洲的房间都很小,也算是物尽其用了,在这么大点房间里,已经拼尽全力安排了各项设施。可是退房的时候两个前台巴拉巴拉只顾聊天,我用信用卡支付城市税,也不问一下,就直接给我用美金支付,我这是全币种卡可以刷欧元,这服务也太差劲了
小哥哥服务很好
非常好
交通位置也很好,附近就很有当地特色的小店。
附近走过去就是一个公园,也有很多购物的地方,里面款式非常新。
适合购物和逛街。